• Browse jobs
  • Find the right job type for you
  • Explore how we help job seekers
  • Finance and Accounting
  • Technology
  • Marketing and Creative
  • Administrative and Customer Support
  • Legal
  • Preview candidates
  • Contract talent
  • Permanent talent
  • Learn how we work with you
  • Executive search
  • Finance and Accounting
  • Technology
  • Marketing and Creative
  • Administrative and Customer Support
  • Legal
  • Technology
  • Risk, Audit and Compliance
  • Finance and Accounting
  • Digital, Marketing and Customer Experience
  • Legal
  • Operations
  • Human Resources
  • 2025 Salary Guide
  • Demand for Skilled Talent Report
  • Building Future-Forward Tech Teams
  • Job Market Outlook
  • Press Room
  • Salary and hiring trends
  • Adaptive working
  • Competitive advantage
  • Work/life balance
  • Diversity and inclusion
  • Browse jobs Find your next hire Our locations
    Are you sure you want to pass on this job?
    We are searching for a meticulous and tech-savvy Help Desk Analyst to be a part of our team in the construction/contractor industry located in Kalamazoo, Michigan. As a Help Desk Analyst, your key role is to offer technical support and solutions to our team members, ensuring smooth and efficient operations.

    Responsibilities:

    • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
    • Manage and monitor internal assets to ensure accurate inventory records.
    • Work closely with the team to troubleshoot, diagnose, and resolve technical hardware and software issues.
    • Utilize Citrix Technologies and Microsoft tools to support and streamline our IT operations.
    • Play a significant role in managing and updating our Active Directory.
    • Oversee the Configuration Management processes within the organization.
    • Lead the deployment of new applications and updates to existing applications.
    • Maintain a high level of professionalism and patience in all interactions.
    • Stay current with system information, changes, and updates.
    • Minimum of 1 year experience in a similar role within the construction or contractor industry
    • Proficient in Citrix Technologies
    • Demonstrated experience with Microsoft software and applications
    • Familiarity with Active Directory
    • Knowledge of computer hardware and troubleshooting techniques
    • Experience in configuration management
    • Proven ability to manage and execute deployments
    • Excellent problem-solving skills and ability to handle high-pressure situations
    • Strong communication and interpersonal skills
    • Ability to work in a team environment and independently when required

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.
    Create a Job Alert
    Email me about new Help Desk Analyst jobs in Kalamazoo, MI
    Related Jobs
    Search more jobs

    Help Desk Analyst Job in Kalamazoo | Robert Half