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    12 results for Desktop Support Engineer in Jacksonville, FL

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    We are offering an opportunity for a Desktop Support Technician based in Jacksonville, Florida. In this role, you will be involved in the IT industry, primarily focusing on hardware, printer, and technical support. This job provides a long-term contract employment opportunity, where you will be handling various tasks related to windows operating systems and phone systems.

    Responsibilities:
    • Provide technical assistance for hardware, including printers
    • Manage and resolve issues related to windows operating systems
    • Offer comprehensive desktop support to ensure smooth operations
    • Conduct general IT support tasks to assist the team
    • Operate multiple phone systems, including Avaya, ensuring seamless communication
    • Monitor and manage phone operations to maintain efficiency
    • Possession of a minimum of 1 year experience in a Desktop Support Technician role or similar.

    • Proficiency in using Avaya software to support communication and collaboration solutions.

    • Demonstrated experience with Multi-line Phone Systems, ensuring smooth and efficient telecommunications.

    • Ability to handle Phone Operations, including troubleshooting, maintenance, and user assistance.

    • Familiarity with various Phone Systems, and the ability to quickly adapt to new ones as required.

    • Experience in handling Phone Voice services, ensuring optimal sound quality and performance.

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    12 results for Desktop Support Engineer in Jacksonville, FL

    Desktop Support Technician We are offering an opportunity for a Desktop Support Technician based in Jacksonville, Florida. In this role, you will be involved in the IT industry, primarily focusing on hardware, printer, and technical support. This job provides a long-term contract employment opportunity, where you will be handling various tasks related to windows operating systems and phone systems.<br><br>Responsibilities:<br>• Provide technical assistance for hardware, including printers<br>• Manage and resolve issues related to windows operating systems<br>• Offer comprehensive desktop support to ensure smooth operations<br>• Conduct general IT support tasks to assist the team<br>• Operate multiple phone systems, including Avaya, ensuring seamless communication<br>• Monitor and manage phone operations to maintain efficiency Desktop Support Technician We are offering a long-term contract employment opportunity for a Desktop Support Technician in Jacksonville, Florida. The Desktop Support Technician will provide comprehensive technical assistance to our team, dealing with hardware issues, printer support, and general IT support. <br><br>Responsibilities: <br><br>• Deliver technical assistance for the Windows operating system<br>• Handle desktop related issues and provide appropriate solutions<br>• Provide support for hardware-related concerns<br>• Address and resolve printer-related problems<br>• Perform general IT support tasks efficiently<br>• Operate multi-line phone systems effectively<br>• Assist with Avaya systems and phone operations<br>• Maintain and troubleshoot phone system and phone voice issues Desktop Support Analyst We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Jacksonville, Florida. This role belongs to the technology industry and involves providing technical assistance to our team and clients. You will leverage your skills in various technologies such as Cisco, Citrix, Dell Technologies, and more to ensure the seamless operation of our computer systems.<br><br>Responsibilities: <br><br>• Utilize your experience with Cisco Technologies to troubleshoot network issues<br>• Apply your knowledge of Citrix Technologies to manage and maintain a virtualized environment<br>• Manage and maintain computer hardware to ensure optimal performance<br>• Use your skills in Database management to maintain and optimize our data storage systems<br>• Leverage your expertise in Dell Technologies for system upgrades and maintenance<br>• Utilize Active Directory for managing user accounts and permissions<br>• Apply your knowledge of Apple Devices in a mixed operating system environment<br>• Use Backup Technologies to ensure data safety and availability<br>• Apply Configuration Management skills to maintain system consistency and reliability. Desktop Support <p>We are seeking an IT Support Technician to join our team. Located in Gainesville, Florida, the IT Support Technician will be responsible for a range of tasks, including learning from the current IT staff, contributing to ongoing projects, and implementing software. This role provides a long-term employment opportunity and is ideally suited for someone proficient in Active Directory, Computer Hardware, Windows 10, Windows 11, Basic Troubleshooting, Networking, and Office 365.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Contribute to ongoing IT projects</strong></li><li><strong>Implement company-specific software solutions</strong></li><li><strong>Manage client relationships effectively</strong></li><li><strong>Work with Office 365 and Windows 10/11</strong></li><li><strong>Utilize RRM for various IT tasks</strong></li><li><strong>Ensure security by managing antivirus solutions</strong></li><li><strong>Oversee the setup and maintenance of firewalls</strong></li><li><strong>Configure routers and switches as required</strong></li></ul><p><br></p> Desktop Support <p>We are seeking an IT Support Technician to join our team. Located in Gainesville, Florida, the IT Support Technician will be responsible for a range of tasks, including learning from the current IT staff, contributing to ongoing projects, and implementing software. This role provides a long-term employment opportunity and is ideally suited for someone proficient in Active Directory, Computer Hardware, Windows 10, Windows 11, Basic Troubleshooting, Networking, and Office 365.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Contribute to ongoing IT projects</strong></li><li><strong>Implement company-specific software solutions</strong></li><li><strong>Manage client relationships effectively</strong></li><li><strong>Work with Office 365 and Windows 10/11</strong></li><li><strong>Utilize RRM for various IT tasks</strong></li><li><strong>Ensure security by managing antivirus solutions</strong></li><li><strong>Oversee the setup and maintenance of firewalls</strong></li><li><strong>Configure routers and switches as required</strong></li></ul><p><br></p> Help Desk Technician <p>We are offering an employment opportunity for a Help Desk Technician in Jacksonville, Florida. This role primarily involves providing technical support, troubleshooting hardware and software issues, and maintaining network and system security across various platforms. </p><p><br></p><p>Responsibilities: </p><p>• Provide comprehensive support for trouble tickets related to hardware and software issues.</p><p>• Ensure the smooth functioning of LANs, WANs, network segments, Internet, and intranet systems.</p><p>• Troubleshoot and resolve problems reported by users swiftly and efficiently.</p><p>• Administer and maintain network and system security protocols.</p><p>• Identify and cater to the technical needs of users.</p><p>• Manage servers, desktop computers, printers, routers, switches, firewalls, phones, and smartphones.</p><p>• Oversee software deployment, security updates, and patches.</p><p>• Provide Desktop Support and leverage skills in Network Troubleshooting and Connectivity.</p><p>• Demonstrate proficiency in Microsoft Windows 10 while performing tasks.</p> Help Desk Analyst III We are offering an engaging opportunity for a Help Desk Analyst III in Jacksonville, Florida. The role entails taking care of customer inquiries, maintaining accurate records, and processing applications while working in a dynamic environment. The employment opportunity is contract to permanent position.<br><br>Responsibilities:<br>• Handle the process of onboarding new team members, including processing forms and submitting PC requests for imaging and deployment<br>• Manage exits by disabling accounts, coordinating equipment retrieval, and consulting managers about access<br>• Take responsibility for Cell Phone Fleet Management, including handling phone orders and replacements<br>• Oversee Printer Fleet Management, which involves managing requests for new equipment and replacements<br>• Organize and manage tickets, dividing work into specific priorities and addressing issues of varying complexity promptly<br>• Communicate effectively with associates for clarification or updates<br>• Prioritize simpler issues, while delegating more time-intensive tasks to appropriate team members<br>• Escalate complex issues to Tier 2/3 support teams when necessary<br>• Monitor and manage the ticket queue regularly<br>• Oversee software installation through Intune, and manage the transition of Intune software<br>• Handle the process of exits and retrieval of assets by communicating with people and ensuring the process is followed. Software Engineer <p>Robert Half is seeking a highly motivated and skilled Software Engineer to join our growing team. We are an innovative company committed to delivering cutting-edge solutions, fostering a collaborative environment. As a Software Engineer, you will play a crucial role in designing, developing, and maintaining our software applications using the latest Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Design, develop, and test high-quality, scalable, and maintainable software applications using .NET Core, C#, and SQL.</p><p>Develop and consume RESTful APIs for integration with other systems.</p><p>Work with Azure cloud services, including Azure App Service, Azure Functions, Azure SQL Database, Azure Cosmos DB</p><p>Participate in the full software development lifecycle, from requirements gathering and design to implementation, testing, and deployment.  </p><p>Collaborate with cross-functional teams, including product managers, designers, and QA engineers, to deliver exceptional products.  </p><p>Write clean, efficient, and well-documented code.</p><p>Troubleshoot and debug issues, and provide timely support for existing applications.</p><p>Stay up-to-date with the latest technologies and trends in software development.</p><p>Contribute to the continuous improvement of our development processes and tools.  </p><p>Participate in code reviews and provide constructive feedback to other team members.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Bachelor's degree in Computer Science or a related field, or equivalent practical experience.</p><p>Proven experience in software development using .NET Core and C#.</p><p>Strong understanding of object-oriented programming principles and design patterns.</p><p>Experience working with SQL databases and writing complex queries.</p><p>Experience developing and consuming RESTful APIs.</p><p>Familiarity with Azure cloud services.</p><p>Experience with version control systems, such as Git.</p><p>Excellent problem-solving and analytical skills.</p><p>Strong communication and collaboration skills.  </p><p>Ability to work independently and as part of a team.  </p> Network Engineer <ul><li>Design and deploy functional networks (LAN, WLAN, WAN).</li><li>Configure and install software, servers, routers, and other network devices.</li><li>Monitor network performance and integrity.</li><li>Resolve issues that tiers of support have escalated by troubleshooting cloud and local infrastructure.</li><li>Automate tasks and monitor their effectiveness.</li><li>Design and implement security measures for the protection of network systems.</li><li>Mentor team members on technical issues and provide support when necessary.</li></ul><p><br></p> Network Engineer <ul><li>Design and deploy functional networks (LAN, WLAN, WAN).</li><li>Configure and install software, servers, routers, and other network devices.</li><li>Monitor network performance and integrity.</li><li>Resolve issues that tiers of support have escalated by troubleshooting cloud and local infrastructure.</li><li>Automate tasks and monitor their effectiveness.</li><li>Design and implement security measures for the protection of network systems.</li><li>Mentor team members on technical issues and provide support when necessary.</li></ul><p><br></p> Technology Lead <p>We are offering a long-term contract employment opportunity for a Technology Lead in Jacksonville, Florida. The role involves leading a team of developers in a .NET environment, utilizing Azure services. The successful candidate will balance hands-on development with team leadership, focusing on delivering high-quality software solutions in a cross-functional team environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Mentorship:</strong> Guide and support a team of developers.</li><li><strong>Development:</strong> Design, develop, and maintain .NET applications using Azure services.</li><li><strong>CI/CD Management:</strong> Set up and manage CI/CD pipelines with Azure DevOps and GitHub Actions.</li><li><strong>Code Review:</strong> Ensure code quality and adherence to best practices.</li><li><strong>Collaboration:</strong> Work with cross-functional teams to plan and execute projects.</li><li><strong>Issue Resolution:</strong> Identify and resolve technical issues.</li><li><strong>Hands-on Development:</strong> Spend a significant portion of time on development tasks.</li><li><strong>Stakeholder Communication:</strong> Understand requirements and provide updates.</li><li><strong>On-call Rotation:</strong> Participate in on-call rotations for urgent issues.</li><li><strong>Global Team Coordination:</strong> Work with teams across different time zones.</li><li><strong>AKS Expertise:</strong> Demonstrate strong expertise in Azure Kubernetes Service containers.</li><li><strong>Ownership:</strong> Drive efforts across multiple teams.</li></ul><p>This role requires a balance of technical expertise and leadership skills, making it ideal for someone who enjoys both coding and guiding a team</p> Business Intelligence (BI) Engineer We are seeking a Business Intelligence (BI) Engineer to join our team in Jacksonville, Florida. As a BI Engineer, you will be tasked with designing and developing complex BI solutions, migrating data from source systems into the Data Warehouse and Data Marts, and providing data analysis to stakeholders. This role operates in the industry of Business Intelligence technologies and requires a skill set that includes BusinessObjects Technologies, Cognos Business Intelligence, Database, EO/IR systems, Maps API, Analytics, Business Intelligence (BI), Business Intelligence Technologies, Business Requirement Document, Business Users, Microsoft SSRS, SSIS SSRS, T-SQL - Transact-SQL, and Microsoft Power BI.<br><br>Responsibilities<br>• Design, develop, and test highly complex BI solutions on the Microsoft Business Intelligence stack (SSRS, SQL Server Database, SSIS, Azure Data Factory, and Power BI)<br>• Design, develop, and test high-quality Extract, Transformation, and Load (ETL) processes, programs, and scripts to migrate data from source systems into the Data Warehouse and Data Marts<br>• Extract complex data from multiple data sources into usable and meaningful reports and analyses by implementing stored procedures and SQL queries<br>• Provide data analysis to stakeholders on an as-needed basis<br>• Provide ongoing performance monitoring, tuning, and production support related to Data Warehouse, Data Mart, ETL, and BI Reporting environments<br>• Work in conjunction with business users to gather requirements to be used in developing dashboards, data visualizations, analytics, and other BI-related solutions<br>• Troubleshoot data integration and data quality issues and bugs, analyze reasons for failure, implement optimal solutions, and revise procedures and documentation as needed<br>• Develops and implements BI Standards and Best Practices