59 results for Customer Service Representative in Irvine, CA

Customer Service Representative We are offering a temporary-to-hire employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently.• Ensure product availability by coordinating with purchasing or fabrication departments.• Collaborate with the shipping department to guarantee timely delivery of products.• Maintain an accurate record of customer interactions and transactions.• Use the Dynamics AX system to search for products in the database.• Assist customers by providing them with detailed product information.• Perform data entry tasks using an alphanumeric system.• Manage multiple calls per day, ensuring high-quality customer service.• Navigate various computer programs to support customer service operations.

Customer Service Representative We are in search of a part-time (20 hours per week) Customer Service Representative to become a part of our team located in the City of Industry, California. This role will involve a wide range of tasks such as handling customer inquiries, processing applications, maintaining customer records, and monitoring accounts. This position offers a contract to permanent employment opportunity. Responsibilities: • Engage in both inbound and outbound calls, ensuring a high level of customer service• Accurately process customer credit applications • Maintain and manage customer accounts • Enter orders into the system accurately • Ensure accurate and up-to-date customer credit records• Handle email correspondence with customers effectively• Use Microsoft Excel and Word for various tasks • Schedule appointments as required • Contribute to account management tasks • Adapt to the use of customer ERP software, willingness to learn if not familiar with the system.

Customer Service Representative We are offering a contract for a Customer Service Representative position in Pasadena, California. This role is centered around the logistics industry and tasks will be performed onsite. The Customer Service Representative's role will primarily involve handling customer orders, order entry, and providing relevant product information to assist customers. Responsibilities• Accurately process customer orders received through various channels including phone, mail, fax, or email.• Maintain a clear record of customer interactions, transactions, comments, and complaints to ensure effective customer service.• Proactively provide customers with pertinent information such as unit prices, shipping dates, anticipated delays, and any other necessary details.• Collaborate with the warehouse and shipping departments to manage large or unusual orders and ensure all orders are delivered by the specified dates.• Develop new business opportunities and drive sales by equipping existing customers with detailed product information to aid their purchasing decisions.• Prepare and present proposals to existing customers in order to maintain and expand business relationships.• Utilize your intermediate computer skills and proficiency in Microsoft Office to effectively manage tasks and maintain customer data.• Utilize your effective communication skills to build and maintain customer relationships.

Customer Service Representative We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions. Responsibilities:• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.• Ensure the maintenance of detailed records of customer interactions and queries.• Regularly update customer accounts as per requirements.• Follow up with customers to ensure their satisfaction and resolve any pending issues.• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.• Exhibit proficiency in handling both inbound and outbound calls.• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.• Schedule appointments and manage order entries as part of the role.• Leverage skills in property management to provide the best customer experience.• Ensure all email correspondence with customers is handled professionally and promptly.

Customer Service Representative Robert Half is partnering with a highly respected and rapidly growing company located in North County, CA, to find a motivated and dedicated Customer Service Representative who excels in delivering exceptional client experiences. This is a fantastic opportunity for someone who thrives in a team-oriented environment and is eager to build or grow their career with an organization that values its employees as much as its customers. The ideal candidate is someone with outstanding communication skills, a proactive mindset, and the ability to think critically when solving customer concerns. If you’re passionate about helping others, love tackling challenges, and want to work with an organization committed to excellence, we encourage you to apply today! Key Responsibilities:Customer Interaction and Communication:<ul><li>Provide a high level of customer service by addressing inquiries via phone, email, and chat channels in a timely and professional manner.</li><li>Handle a high volume of customer interactions with professionalism and accuracy, ensuring all questions, concerns, and issues are resolved quickly and effectively.</li><li>Handle escalated customer situations calmly and professionally, seeking appropriate resolutions or forwarding them to the designated department when necessary.</li><li>Act as the first line of support for inbound calls, ensuring all customers receive accurate information about company products, services, and policies.</li></ul>Order and Account Management:<ul><li>Assist customers with placing, modifying, or canceling orders, as well as processing returns and exchanges.</li><li>Update customer records in the company database with detailed notes regarding customer interactions.</li><li>Track and manage orders, shipments, and account statuses, ensuring any discrepancies are addressed immediately.</li></ul>Documentation and Reporting:<ul><li>Document all customer interactions thoroughly in the customer relationship management (CRM) system, ensuring accurate records are maintained for team collaboration and follow-up.</li><li>Analyze customer issues and escalate recurring patterns to management while providing suggestions for improvement based on customer feedback.</li><li>Run periodic reports on customer interactions, purchase history, and resolution efficiency to aid the team in making informed business decisions.</li></ul>

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Customer Service Representative We are currently in need of a Customer Service Representative in the Real Estate & Property industry. The role will be based in Tustin, California, and will involve a hybrid work model with some days in the office and others remotely. This role offers a long term contract employment opportunity. As a Customer Service Representative, you will mainly handle rental applications and ensure their accuracy. You will also be tasked with updating customer accounts and liaising with other departments to address various issues. Responsibilities: • Manage and accurately process electronic applications • Confirm the correctness of all rental applications • Carry out verifications through email and over the phone • Update customer accounts when necessary • Collaborate with internal teams to find solutions and resolve issues • Schedule appointments, ensuring smooth operation of the department • Handle inbound and outbound calls, providing excellent customer service • Carry out data entry tasks and maintain a high level of accuracy • Use Microsoft Excel and Word for various tasks • Ensure efficient order entry and processing

Customer Service Representative Robert Half is partnering with a growing organization in Oceanside, CA to hire a Customer Service Representative who thrives on creating exceptional service experiences. This role is perfect for a professional with strong communication skills who enjoys helping customers resolve issues and find solutions. If you’re passionate about delivering excellent service and have a detail-oriented mindset, we invite you to apply! Key Responsibilities:Customer Assistance:<ul><li>Provide accurate and timely responses to customer inquiries via phone, email, or chat.</li><li>Assist customers with product or service information, troubleshooting, and order tracking.</li><li>Resolve customer issues or complaints by determining the best course of action to ensure satisfaction.</li></ul>Documentation and Reporting:<ul><li>Maintain detailed records of customer interactions and transactions in the company’s CRM system.</li><li>Generate reports on customer feedback to support continuous process and service improvements.</li></ul>Team Collaboration:<ul><li>Collaborate with other departments, such as sales or technical support, to address customer needs.</li><li>Contribute to team success by sharing feedback and solutions to improve customer service processes.</li></ul>

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Woodland Hills, California. This role falls within the industry, where you will be a crucial part of our team, directly contributing to our customer service efforts. Responsibilities: • Efficiently handle inbound and outbound calls, ensuring customer satisfaction and service quality • Process and review customer applications with precision and diligence • Proactively monitor and manage customer accounts, implementing appropriate actions when necessary • Maintain and update customer records, ensuring their accuracy and completeness • Resolve customer inquiries promptly and professionally, demonstrating excellent customer service skills • Collaborate with the team to achieve call center objectives and improve customer service processes.

Customer Service Representative We are in search of a Customer Service Representative to join our team in Glendora, California. In this role, you will be the key link between our medical community customers and our company, processing their orders and addressing their inquiries with confidence and clarity. This position requires collaboration with various departments to ensure exceptional service delivery and requires familiarity with a diverse product line and its applications. Responsibilities: • Manage high volumes of incoming calls for orders, inquiries, and payments with clear and effective communication • Keep the company database updated in Customer Relationship Management and ERP software system • Collaborate with different departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, Shipping, etc. • Manage international order processing as a backup • Engage in company projects and initiatives • Strategically maintain an awareness of inventory levels, shipping timelines, and customer priorities • Use your knowledge of our diverse product line to provide exceptional customer service • Process customer orders and handle delicate situations professionally • Use Microsoft Word and Excel for data entry and email correspondence • Schedule appointments and manage order entry using JD Edwards EnterpriseOne software

Customer Service Representative We are offering a long term contract employment opportunity for a Call Center Customer Service Representative in Burbank, California. This role is within the Government industry, providing an opportunity to be part of a dynamic and vital team. As a Customer Service Representative, you will be pivotal in handling customer interactions and ensuring customer satisfaction through efficient data management. This role is in office 5 days a week. ** Responsibilities:• Ensure customer inquiries are promptly and accurately addressed• Manage inbound and outbound customer calls• Maintain high-level customer service in a call center environment• Accurately enter customer data and orders • Coordinate and schedule appointments as per customer requests• Manage and process customer credit applications• Keep customer credit records up-to-date • Use Microsoft Excel and Word to document and track customer interactions• Communicate with customers via email correspondence regarding their accounts and orders.

Customer Service Representative We are offering an opportunity for a Customer Service Representative role within a public sector organization, based in a city in California. The role is onsite and provides a short term contract employment opportunity. Responsibilities: • Handling inbound and outbound calls in a detail oriented manner • Delivering excellent customer service to resolve issues effectively • Efficient data entry and order entry tasks • Utilizing Microsoft Excel and Word for various tasks • Corresponding with customers via email in a detail oriented and timely manner • Scheduling appointments as needed • Using customer service software to enhance customer experience • Monitoring customer accounts and taking necessary actions.

Call Center Customer Service Rep. Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration. • Answering inbound calls from customers• Listening attentively to customer concerns and questions• Providing accurate information about products and services• Resolving customer issues and complaints effectively• Processing orders, returns, or other transactions as needed• Upselling or cross-selling products based on customer needs• Maintaining detailed customer records within the CRM system• Identifying and escalating complex issues to supervisors• Following established call center procedures and scripts• Adhering to quality standards and performance metrics

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the manufacturing industry, based in Pomona, California. In this role, you will be crucial in maintaining our commitment to excellent customer service by managing customer queries and ensuring accurate customer records. Responsibilities: • Accurately and efficiently process customer credit applications. • Manage and respond to inbound customer calls. • Provide high-quality customer service in a call center environment. • Enter and update customer data accurately. • Manage email correspondence with customers professionally and promptly. • Handle both inbound and outbound customer calls. • Utilize Microsoft Excel and Word for data management and communication. • Enter customer orders into the system accurately. • Schedule appointments as per customer requirements.

Customer Service Representative Are you passionate about helping people and providing excellent service? A reputable company in Oceanside, CA is seeking an Entry-Level Customer Service Representative to join their growing team. This role is perfect for someone who thrives on resolving customer concerns and ensuring a positive experience. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Assist with placing orders, processing returns, and resolving complaints.</li><li>Track and document customer interactions in the company CRM system.</li><li>Coordinate with internal teams to resolve escalated issues and ensure customer satisfaction.</li></ul>

Customer Service Representative An outstanding company in Fallbrook is searching for a professional and customer-focused Customer Service Representative to join their team. In this role, you will play a key part in ensuring an exceptional experience for clients and customers alike by providing courteous and efficient support. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and in-person with professionalism and efficiency.</li><li>Resolve product or service issues by identifying the problem, offering solutions, and following up to ensure resolution.</li><li>Process orders, purchases, and returns while maintaining accurate customer records in the company database.</li><li>Work closely with other departments, such as sales and operations, to address and resolve customer concerns promptly.</li><li>Maintain a strong knowledge of company products and services to assist customers effectively and provide product recommendations.</li></ul>

Bilingual Customer Service Rep. Robert Half has local ongoing opportunities for professional Bilingual Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Please call 805-496-6443 for immediate consideration. • Assist customers in Spanish and English over the phone• Receiving and placing customer service telephone calls• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism• Resolving customer complaints, managing database records, drafting status reports on customer service issues• Data entry and research as required to troubleshoot customer problems

Customer Service Representative - Logistics We are partnering with a leading logistics company in Escondido to hire a Customer Service Representative to support their operations. This role is crucial for assisting customers with shipment inquiries, tracking orders, and ensuring smooth transportation processes. If you love logistics, excel in communication, and enjoy problem-solving, this is the perfect role for you! Key Responsibilities:<ul><li>Respond to customer inquiries regarding shipments, billing, and transit times.</li><li>Track and monitor shipments, providing updates and solutions for any delays or disruptions.</li><li>Coordinate with carriers, drivers, and internal departments to ensure timely deliveries.</li><li>Process and update customer orders in logistics management systems.</li><li>Resolve customer issues in a prompt and professional manner while maintaining positive relationships.</li></ul>

Customer Service Representative Customer service: answering phones,processing payments, email correspondence, start/stop service requests, assisting with bills, Good typing skills required- Ability to use multiple screens Mon-Thus- 7am-5:30pm

Call Center Representative Our client, an innovative biotech company located in Solana Beach, is seeking a Call Center Representative to deliver exceptional customer service to their clients and customers. This role is ideal for individuals who are problem-solvers with strong communication skills and a passion for being part of the biotech industry. Responsibilities:<ul><li>Handle inbound and outbound calls with professionalism and efficiency, addressing customer inquiries and concerns.</li><li>Provide accurate information about company products, services, and scientific solutions, ensuring a positive customer experience.</li><li>Process orders, returns, and account updates while maintaining detailed and accurate records in the company’s CRM system.</li><li>Troubleshoot customer issues and escalate complex matters to the appropriate department for resolution.</li><li>Collaborate with internal teams, such as Sales and Operations, to meet customer needs and resolve issues promptly.</li><li>Stay knowledgeable about current biotech products and services to serve as a reliable resource during customer interactions.</li><li>Maintain performance standards in terms of response time, quality, and customer satisfaction metrics.</li></ul>

Call Center Representative A well-respected company in Valley Center, CA, is seeking an enthusiastic and customer-focused Call Center Representative to join their team! If you thrive in a people-focused role, enjoy problem-solving, and excel in delivering top-notch customer service, you’ll love this opportunity. Join a growing organization that places a strong emphasis on team collaboration and customer satisfaction. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls, addressing customer inquiries and resolving issues promptly.</li><li>Provide exceptional service by listening attentively and ensuring customer concerns are resolved effectively.</li><li>Maintain a positive and professional demeanor during all interactions with customers.</li><li>Accurately record customer interactions and maintain detailed records in the company’s CRM system.</li><li>Process account updates, payments, and other customer-related documentation with precision.</li><li>Collaborate with internal departments to ensure seamless communication and resolution of customer issues.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li></ul>

Customer Service Coordinator A thriving company in San Marcos is seeking a highly organized and personable Customer Service Coordinator to join their team. This role is ideal for someone who excels in communication, enjoys problem-solving, and thrives in a fast-paced environment. If you are passionate about delivering exceptional customer service while ensuring operational efficiency, we encourage you to apply! Key Responsibilities:<ul><li>Act as the primary point of contact for customers, answering inquiries and resolving issues promptly and professionally.</li><li>Schedule and coordinate customer orders, ensuring timely delivery of services or products.</li><li>Maintain detailed records of customer interactions, transactions, and follow-ups in the company’s CRM system.</li><li>Collaborate with internal departments to ensure customer needs are met effectively.</li><li>Assist with process improvements to enhance customer satisfaction and streamline operations.</li></ul>

Release of Information CSR We are offering a contract employment opportunity for an ROI Customer Service Representative in San Bernardino, CA. As an ROI Customer Service Representative, you will play a critical role in maintaining and improving our operational efficiency in the healthcare industry. Responsibilities:· Answering phones · Logging ROI requests · Emailing, faxing, and printing medical records

Receptionist (Bilingual Spanish) We are seeking an experienced and friendly Bilingual Receptionist to be the face of the company, ensuring a welcoming and professional experience for all visitors and callers. This role is perfect for someone fluent in both English and Spanish, with excellent customer service skills. Key Responsibilities:<ul><li>Greet visitors in a warm, professional manner and direct them to the appropriate departments.</li><li>Manage and route incoming calls, taking messages as needed for the team.</li><li>Maintain the reception area, ensuring a clean and organized space at all times.</li><li>Handle incoming mail, courier services, and deliveries, ensuring timely distribution.</li><li>Translate documents and communication as needed between English and Spanish.</li><li>Assist with administrative tasks, including scheduling, filing, and data entry.</li></ul>

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