We are on the lookout for an efficient Admin Assistant to be a part of our team located in Irvine, California, 92606, United States. As an Admin Assistant, you will be handling customer service queries, managing email correspondence, and utilizing Microsoft Excel for various tasks. This role also involves making inbound and outbound calls, entering data, scheduling appointments, and maintaining an organized workflow using Microsoft Outlook. This opportunity offers a short term contract employment.
Responsibilities:
• Handle and resolve customer service inquiries in a timely and efficient manner
• Manage and organize email correspondence with clients and team members
• Utilize Microsoft Excel to organize data and generate reports
• Make inbound and outbound calls to clients and colleagues as needed
• Enter and update data accurately in the system
• Schedule appointments and meetings using Microsoft Outlook
• Ensure all customer records are updated and maintained accurately
• Monitor customer accounts and take necessary action when required
• Collaborate with the team to streamline processes and improve customer service delivery.
Responsibilities:
• Handle and resolve customer service inquiries in a timely and efficient manner
• Manage and organize email correspondence with clients and team members
• Utilize Microsoft Excel to organize data and generate reports
• Make inbound and outbound calls to clients and colleagues as needed
• Enter and update data accurately in the system
• Schedule appointments and meetings using Microsoft Outlook
• Ensure all customer records are updated and maintained accurately
• Monitor customer accounts and take necessary action when required
• Collaborate with the team to streamline processes and improve customer service delivery.
• Proficiency in Customer Service, able to handle queries and provide support to customers with a detail-oriented attitude.
• Strong Data Entry skills, capable of inputting and managing data with a high level of accuracy.
• Excellent Email Correspondence abilities, ensuring clear and effective communication with customers and team members.
• Experience with Inbound and Outbound Calls, adept at managing high call volumes while maintaining quality service.
• Proficiency in Microsoft Excel, able to create and manage spreadsheets, charts, and reports.
• Knowledge of Microsoft Outlook, capable of managing emails, calendars, and contacts efficiently.
• Ability to Schedule Appointments effectively, managing time and resources to ensure smooth operations.
• Strong Data Entry skills, capable of inputting and managing data with a high level of accuracy.
• Excellent Email Correspondence abilities, ensuring clear and effective communication with customers and team members.
• Experience with Inbound and Outbound Calls, adept at managing high call volumes while maintaining quality service.
• Proficiency in Microsoft Excel, able to create and manage spreadsheets, charts, and reports.
• Knowledge of Microsoft Outlook, capable of managing emails, calendars, and contacts efficiently.
• Ability to Schedule Appointments effectively, managing time and resources to ensure smooth operations.