The Robert Half Healthcare Practice is working with a healthcare company in the Indianapolis area to find a new Clinic Manager for their office. This person must be able to handle all types of personalities and have excellent interpersonal skills.
Hours: Monday - Friday 8am - 5pm (one late night a week)
Responsibilities for the position include the following:
- Operational Leadership & Staff Management: Oversee daily office operations, delegate tasks, manage staff scheduling, and assist with personnel matters including performance reviews.
- Patient & Provider Coordination: Optimize physician and advanced practice provider schedules for efficient patient flow, ensure excellent patient service, and manage patient communications and concerns.
- Policy & Procedure Implementation: Implement and communicate clinic policies and procedures, develop work prioritization guidelines, and ensure appropriate staffing levels.
- Administrative & Financial Oversight: Manage office payroll, PTO requests, and office/clinical supplies, while maintaining strict confidentiality and handling sensitive information.
- Recruitment & Training Support: Collaborate with HR to assist in recruitment, hiring, training, and development of staff, contributing to a strong and capable team.
- Demonstrate ability to lead and manage daily operations within a healthcare facility, with hospital experience strongly preferred.
- Ability to provide supervisory oversight on clinic operations
- Strong supervisory management skills to lead and guide a diverse team
- Comprehensive knowledge of medical practice and its nuances
- Proven ability to educate, train, and evaluate staff performance, addressing areas for improvement and fostering professional development.
- Demonstrable skills in managing clinic operations, from patient care to record-keeping
- Experience managing diverse personalities and navigating challenging employee relations situations, particularly with physician staff.
- Previous experience working within a psychiatric setting is highly desirable.
- Degree Requirements: CMA, QMA, HHA, CNA OR 24 of the last 36 in healthcare, they can help with a certification (ABROE)
- Software: Greenway (EHR) Must know Excel intermediate level