Robert Half is seeking a highly organized, professional, and customer-focused Administrative Assistant Receptionist to join a dynamic organization located in downtown Indianapolis, IN. This fully onsite role is ideal for someone who thrives in a fast-paced environment, excels in providing top-notch administrative and receptionist support, and enjoys being the welcoming face of the office.
Key Responsibilities:
- Front Desk Management: Serve as the first point of contact by greeting visitors, clients, and employees with a professional and friendly demeanor.
- Call Management: Answer and direct incoming phone calls promptly while providing exceptional customer service to callers.
- Calendar & Scheduling Support: Manage and coordinate appointments, meetings, and schedules for team members, ensuring efficient time management.
- Administrative Tasks: Provide general administrative support including data entry, filing, preparing reports, and handling correspondence.
- Office Coordination: Maintain an organized and professional office environment, order supplies as needed, and handle mail distribution.
- Cross-Departmental Support: Collaborate with other departments to ensure seamless communication and support for operational needs.
- Problem-Solving: Address visitor, employee, or client inquiries and escalate issues as needed.
• Minimum of 1 year experience in an administrative role
• Proficiency in Microsoft Office suite including Excel, Word, PowerPoint and Outlook
• Excellent customer service skills
• Experience in answering inbound and making outbound calls
• Ability to handle data entry tasks with accuracy
• Experience in managing email correspondence professionally
• Ability to schedule appointments effectively
• Strong oral and written communication skills
• High attention to detail and organizational skills
• Ability to multitask and prioritize work effectively