We are offering a permanent employment opportunity for an Office Services Associate based in Houston, Texas. The role entails providing back-office services in various locations in Downtown Houston, including reprographics copy and mail services in both physical and digital environments. This position also involves support for services in hospitality facilities, audio/visual reception, and other service lines as needed.
Responsibilities:
• Providing daily back-office services to clients and teams
• Handling reprographics copy and mail services in both physical and digital settings
• Supporting services in hospitality facilities, audio/visual reception, and other service lines
• Ensuring accurate logs for all office services work are maintained
• Adhering to established procedures for office services functions
• Communicating effectively with supervisors or clients on job or deadline issues
• Troubleshooting basic equipment problems and escalating more complex issues to the supervisory level
• Conducting quality assurance on own work and that of others
• Handling sensitive and/or confidential documents and information with discretion
• Prioritizing workflow to meet deadlines and complete all projects in a timely manner.
• Proficiency in Customer Service, with a keen ability to handle client needs and queries effectively
• Familiarity with standard Office Functions and Operations, ensuring smooth workflow
• Understanding and adherence to company Procedures and Policies
• Capability to manage Answering Inbound Calls promptly and professionally
• Experience in Supervising a team and managing schedules
• Proficiency in using the 'About Time' software for timekeeping
• Knowledge of Hiring Processes and ability to assist in recruitment procedures
• Skilled in Scanning and managing documents, both physical and digital
• Experience in Receptionist Duties including welcoming visitors and handling enquiries
• Ability to Troubleshoot common office issues, including technical and facility-related problems
• Strong Digital skills, including the use of office software and digital communication tools
• Excellent Communication Skills, both verbal and written
• Ability to Scan Documents and maintain an organized digital filing system
• Experience in Maintain Logs of office activities and resources
• Familiarity with office Machinery and ability to perform basic maintenance
• Attention to detail in handling Paper documents, ensuring no loss or damage
• Knowledge of Quality Assurance procedures to ensure high standards of service
• Ability to Distribute Faxes and manage inbound and outbound communication
• Willingness to work Overtime when necessary to meet deadlines
• Experience in managing Service Calls and coordinating with service providers
• Confidentiality in handling Confidential Documents and sensitive information
• Knowledge of Perks and benefits administration to assist employees.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
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