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32 results for Call Center Specialist in Gardena, CA

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We are offering a long term contract employment opportunity for a Call Center Customer Service Representative in Burbank, California. This role is within the Government industry, providing an opportunity to be part of a dynamic and vital team. As a Customer Service Representative, you will be pivotal in handling customer interactions and ensuring customer satisfaction through efficient data management. This role is in office 5 days a week. **

Responsibilities:

• Ensure customer inquiries are promptly and accurately addressed

• Manage inbound and outbound customer calls

• Maintain high-level customer service in a call center environment

• Accurately enter customer data and orders

• Coordinate and schedule appointments as per customer requests

• Manage and process customer credit applications

• Keep customer credit records up-to-date

• Use Microsoft Excel and Word to document and track customer interactions

• Communicate with customers via email correspondence regarding their accounts and orders.

• Proficiency in answering inbound calls, demonstrating excellent verbal communication skills.
• Proven experience in a call center customer service environment.
• Demonstrated ability to provide exceptional customer service, with a focus on empathy and problem-solving.
• Proficient in data entry, ensuring accuracy and efficiency.
• Able to manage email correspondence effectively and professionally.
• Experience with both inbound and outbound calls, maintaining a positive attitude throughout.
• Advanced knowledge of Microsoft Excel, including data manipulation and analysis.
• Proficiency in Microsoft Word, with a focus on document creation and formatting.
• Experience with order entry, demonstrating attention to detail and accuracy.
• Ability to schedule appointments accurately, coordinating multiple schedules if necessary.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

32 results for Call Center Specialist in Gardena, CA

Customer Service Representative We are offering a long term contract employment opportunity for a Call Center Customer Service Representative in Burbank, California. This role is within the Government industry, providing an opportunity to be part of a dynamic and vital team. As a Customer Service Representative, you will be pivotal in handling customer interactions and ensuring customer satisfaction through efficient data management. This role is in office 5 days a week. ** Responsibilities:• Ensure customer inquiries are promptly and accurately addressed• Manage inbound and outbound customer calls• Maintain high-level customer service in a call center environment• Accurately enter customer data and orders • Coordinate and schedule appointments as per customer requests• Manage and process customer credit applications• Keep customer credit records up-to-date • Use Microsoft Excel and Word to document and track customer interactions• Communicate with customers via email correspondence regarding their accounts and orders.

Customer Service Representative We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions. Responsibilities:• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.• Ensure the maintenance of detailed records of customer interactions and queries.• Regularly update customer accounts as per requirements.• Follow up with customers to ensure their satisfaction and resolve any pending issues.• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.• Exhibit proficiency in handling both inbound and outbound calls.• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.• Schedule appointments and manage order entries as part of the role.• Leverage skills in property management to provide the best customer experience.• Ensure all email correspondence with customers is handled professionally and promptly.

Customer Service Representative We are in search of a part-time (20 hours per week) Customer Service Representative to become a part of our team located in the City of Industry, California. This role will involve a wide range of tasks such as handling customer inquiries, processing applications, maintaining customer records, and monitoring accounts. This position offers a contract to permanent employment opportunity. Responsibilities: • Engage in both inbound and outbound calls, ensuring a high level of customer service• Accurately process customer credit applications • Maintain and manage customer accounts • Enter orders into the system accurately • Ensure accurate and up-to-date customer credit records• Handle email correspondence with customers effectively• Use Microsoft Excel and Word for various tasks • Schedule appointments as required • Contribute to account management tasks • Adapt to the use of customer ERP software, willingness to learn if not familiar with the system.

Customer Service Representative We are currently in need of a Customer Service Representative in the Real Estate & Property industry. The role will be based in Tustin, California, and will involve a hybrid work model with some days in the office and others remotely. This role offers a long term contract employment opportunity. As a Customer Service Representative, you will mainly handle rental applications and ensure their accuracy. You will also be tasked with updating customer accounts and liaising with other departments to address various issues. Responsibilities: • Manage and accurately process electronic applications • Confirm the correctness of all rental applications • Carry out verifications through email and over the phone • Update customer accounts when necessary • Collaborate with internal teams to find solutions and resolve issues • Schedule appointments, ensuring smooth operation of the department • Handle inbound and outbound calls, providing excellent customer service • Carry out data entry tasks and maintain a high level of accuracy • Use Microsoft Excel and Word for various tasks • Ensure efficient order entry and processing

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Woodland Hills, California. This role falls within the industry, where you will be a crucial part of our team, directly contributing to our customer service efforts. Responsibilities: • Efficiently handle inbound and outbound calls, ensuring customer satisfaction and service quality • Process and review customer applications with precision and diligence • Proactively monitor and manage customer accounts, implementing appropriate actions when necessary • Maintain and update customer records, ensuring their accuracy and completeness • Resolve customer inquiries promptly and professionally, demonstrating excellent customer service skills • Collaborate with the team to achieve call center objectives and improve customer service processes.

Customer Service Representative We are in search of a Customer Service Representative to join our team in Glendora, California. In this role, you will be the key link between our medical community customers and our company, processing their orders and addressing their inquiries with confidence and clarity. This position requires collaboration with various departments to ensure exceptional service delivery and requires familiarity with a diverse product line and its applications. Responsibilities: • Manage high volumes of incoming calls for orders, inquiries, and payments with clear and effective communication • Keep the company database updated in Customer Relationship Management and ERP software system • Collaborate with different departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, Shipping, etc. • Manage international order processing as a backup • Engage in company projects and initiatives • Strategically maintain an awareness of inventory levels, shipping timelines, and customer priorities • Use your knowledge of our diverse product line to provide exceptional customer service • Process customer orders and handle delicate situations professionally • Use Microsoft Word and Excel for data entry and email correspondence • Schedule appointments and manage order entry using JD Edwards EnterpriseOne software

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the manufacturing industry, based in Pomona, California. In this role, you will be crucial in maintaining our commitment to excellent customer service by managing customer queries and ensuring accurate customer records. Responsibilities: • Accurately and efficiently process customer credit applications. • Manage and respond to inbound customer calls. • Provide high-quality customer service in a call center environment. • Enter and update customer data accurately. • Manage email correspondence with customers professionally and promptly. • Handle both inbound and outbound customer calls. • Utilize Microsoft Excel and Word for data management and communication. • Enter customer orders into the system accurately. • Schedule appointments as per customer requirements.

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Call Center Customer Service Rep. Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration. • Answering inbound calls from customers• Listening attentively to customer concerns and questions• Providing accurate information about products and services• Resolving customer issues and complaints effectively• Processing orders, returns, or other transactions as needed• Upselling or cross-selling products based on customer needs• Maintaining detailed customer records within the CRM system• Identifying and escalating complex issues to supervisors• Following established call center procedures and scripts• Adhering to quality standards and performance metrics

Customer Service Representative We are offering a short-term contract employment opportunity for a Customer Service Representative in Valencia, California. In this role, you will mainly focus on maintaining customer satisfaction by providing prompt responses to inquiries, resolving product-related issues, and processing orders and licenses. You will be interacting with customers through phone calls and emails, and occasionally assisting in answering front desk phones. Responsibilities:• Interact with customers to address their inquiries and resolve issues over calls and emails• Provide accurate quotes to customers and ensure prompt follow-up to maintain customer satisfaction• Accurately enter and verify sales orders and licenses to avoid any errors• Maintain detail-oriented email correspondence with customers to foster positive relationships• Serve as a backup for answering front desk phones when required, ensuring seamless communication• Collaborate effectively with the team to ensure excellent customer service, enhancing overall customer experience• Ability to handle a fast-paced environment while multitasking, ensuring efficient workflow• Willingness to work overtime and weekends if necessary, demonstrating flexibility and commitment• Proficiency in Word, Excel, and Adobe Acrobat to manage administrative tasks efficiently• Ensure data entry accuracy to maintain up-to-date and error-free customer records.

Customer Service Rep. Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 805-496-6443 to inquire more today.Some responsibilities include:<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>

Customer Service Representative We are offering a temporary-to-hire employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently.• Ensure product availability by coordinating with purchasing or fabrication departments.• Collaborate with the shipping department to guarantee timely delivery of products.• Maintain an accurate record of customer interactions and transactions.• Use the Dynamics AX system to search for products in the database.• Assist customers by providing them with detailed product information.• Perform data entry tasks using an alphanumeric system.• Manage multiple calls per day, ensuring high-quality customer service.• Navigate various computer programs to support customer service operations.

Customer Service Representative We are offering a contract for a Customer Service Representative position in Pasadena, California. This role is centered around the logistics industry and tasks will be performed onsite. The Customer Service Representative's role will primarily involve handling customer orders, order entry, and providing relevant product information to assist customers. Responsibilities• Accurately process customer orders received through various channels including phone, mail, fax, or email.• Maintain a clear record of customer interactions, transactions, comments, and complaints to ensure effective customer service.• Proactively provide customers with pertinent information such as unit prices, shipping dates, anticipated delays, and any other necessary details.• Collaborate with the warehouse and shipping departments to manage large or unusual orders and ensure all orders are delivered by the specified dates.• Develop new business opportunities and drive sales by equipping existing customers with detailed product information to aid their purchasing decisions.• Prepare and present proposals to existing customers in order to maintain and expand business relationships.• Utilize your intermediate computer skills and proficiency in Microsoft Office to effectively manage tasks and maintain customer data.• Utilize your effective communication skills to build and maintain customer relationships.

Client Services Specialist Are you a detail-oriented professional with a passion for client services and marketing? Robert Half is seeking a Client Services Specialist for a Fortune 500 company in Irvine, CA!This in-person role is perfect for someone with strong administrative and marketing experience, proficiency in InDesign, and a knack for managing budgets and reports. Why You’ll Love This Role:✔ Competitive Pay: $30.60/hr✔ Monday – Friday | 8 AM – 5 PM✔ Work with a well-established team in the real estate industry✔ Long-term assignment: 6 months Key Responsibilities:🔹 Data entry and database updates🔹 Managing listing updates & ensuring compliance🔹 Marketing & design work (sending client gifts, updating materials)🔹 Expense & marketing reporting🔹 Handling listing agreements & paperwork🔹 Coordinating marketing budgets & processing team vouchers🔹 Ensuring mailing list accuracy & serving as the marketing/administrative point person

Customer Service Rep. Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 805-496-4663 for immediate consideration. • Answering inbound calls from customers• Listening attentively to customer concerns and questions• Providing accurate information about products and services• Resolving customer issues and complaints effectively• Processing orders, returns, or other transactions as needed• Upselling or cross-selling products based on customer needs• Maintaining detailed customer records within the CRM system• Identifying and escalating complex issues to supervisors• Following established call center procedures and scripts• Adhering to quality standards and performance metrics

Bilingual Customer Service Rep. Robert Half has local ongoing opportunities for professional Bilingual Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Please call 805-496-6443 for immediate consideration. • Assist customers in Spanish and English over the phone• Receiving and placing customer service telephone calls• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism• Resolving customer complaints, managing database records, drafting status reports on customer service issues• Data entry and research as required to troubleshoot customer problems

Hospital Medical Collections Specialist We are offering a permanent employment opportunity for a Hospital Medical Collections Specialist in the healthcare industry, located in Van Nuys, California. The primary functions of this role will be to manage billing and collection processes within a hospital environment, including managing Medicare managed care and other health insurance types. Responsibilities: • Efficiently administer appeals and denial management processes. • Oversee claim administration, billing functions, and collection processes. • Handle various forms of managed care including Medicare, commercial, PPO/HMO, and Medical. • Conduct comprehensive hospital billing and collection procedures with precision. • Monitor patient accounts and initiate necessary actions to facilitate insurance payments. • Ensure accurate management of insurance correspondence and record maintenance. • Provide necessary training and support for Collector I positions. • Engage in both hospital outpatient and inpatient billing processes and revenue cycle management.

Collections Specialist We are in search of a Collections Specialist to join our team in the transport industry based in Los Angeles, California. As a Collections Specialist, you will be tasked with managing customer payments and ensuring the accuracy of account records. This role involves extensive interaction with clients and requires a keen understanding of billing procedures and account management. Responsibilities: • Engage with customers through various communication channels to discuss overdue balances and establish payment arrangements • Investigate and resolve discrepancies in accounts and payment issues, collaborating with internal teams as necessary • Uphold accurate documentation of all communications, account statuses, and payment plans in our systems • Refer unresolved or disputed accounts to higher management and suggest further steps like legal action or external collections • Comply with all company policies as well as applicable laws and regulations during all interactions • Generate reports to assess the effectiveness of collection efforts and account performance, to spot trends or areas for improvement • Utilize collection-specific tools and accounting software for efficient tracking and management of accounts • Administer billing functions and claim administration effectively • Handle inbound calls professionally and provide excellent customer service • Utilize CRM and Epic Software for efficient account management and record-keeping.

Release of Information CSR We are offering a contract employment opportunity for an ROI Customer Service Representative in San Bernardino, CA. As an ROI Customer Service Representative, you will play a critical role in maintaining and improving our operational efficiency in the healthcare industry. Responsibilities:· Answering phones · Logging ROI requests · Emailing, faxing, and printing medical records

Receptionist Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Westlake Village, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 805-496-6443. <ul><li>Answer and direct phone calls in a polite and friendly manner</li><li>Welcome visitors in a warm and friendly manner, and answer any questions visitors have</li><li>Maintain reception area and all common areas in a clean and tidy manner at all times</li><li>Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</li><li>Keep detailed and accurate records of visitor requests and of calls received</li><li>Receive deliveries; sort and distribute incoming mail</li><li>Take inventory of supplies and restock as needed</li><li>Maintain the general office filing system</li></ul>

Receptionist <ul><li>Answering and Directing Calls: Operate a multiline phone system, screen and forward calls to the right personnel, and take detailed messages when necessary.</li><li>Administrative Support: Provide general administrative support, including data entry, scheduling meetings, and preparing meeting rooms as needed.</li><li>Mail and Package Handling: Receive and sort incoming mail and deliveries, as well as coordinate outgoing packages.</li><li>Front Desk Maintenance: Keep the reception area clean and organized to maintain a welcoming appearance.</li><li>Visitor Log Management: Maintain accurate records of guest logs, visitor badges, and office security protocols.</li><li>Supplies Management: Monitor and order office supplies to ensure availability of resources for staff and visitors.</li><li>Customer Service: Address visitor or caller inquiries with professionalism and escalate issues to the relevant team members or management.</li></ul>

Sales Support Job Overview:We are seeking a motivated Logistics Sales Executive to help expand our client base beyond our current specialization in automotive and exhibition logistics into broader industries such as imports, exports, and general freight forwarding. This is a mid-level sales role ideal for a professional with some existing book of business who is eager to grow and capitalize on new opportunities.In this role, you will be responsible for developing and maintaining relationships with clients, identifying new business opportunities, and traveling periodically within California to meet with potential customers and close deals. Key Responsibilities:<ul><li>Identify and develop new business opportunities across diverse industries beyond automotive and exhibition logistics.</li><li>Maintain and expand your existing book of business while proactively seeking new clients.</li><li>Conduct client meetings and presentations, traveling as needed to build relationships and secure deals.</li><li>Collaborate with internal teams to ensure smooth logistics operations and client satisfaction.</li><li>Develop and execute sales strategies to drive revenue growth and achieve individual targets.</li><li>Maintain up-to-date knowledge of industry trends, freight forwarding, and logistics solutions.</li><li>Utilize CRM tools to track sales performance and manage client interactions.</li></ul>

Lead Hospital Medical Collections Specialist Are you an expert in medical collections with an in-depth understanding of insurance follow-up and contracts? A nationally ranked hospital is seeking a highly skilled Lead Hospital Medical Collections Specialist to join our revenue cycle team. This is a leadership role that requires a proactive professional with exceptional analytical and communication skills to manage the collections process, mentor a team, and ensure timely recovery of outstanding accounts.Key Responsibilities<ul><li>Insurance Follow-Up: Oversee and execute follow-up with insurance companies to resolve and collect outstanding claims in a timely and compliant manner.</li><li>Account Reconciliation: Investigate and analyze account discrepancies, denials, and underpayments to ensure claims are processed and payments are maximized.</li><li>Insurance Contracts: Review and interpret insurance contracts to identify reimbursement discrepancies and ensure compliance with payer agreements.</li><li>Claims Management: Oversee claim appeals and provide support to teammates in resolving complex denials and escalations.</li><li>Team Leadership: Train, mentor, and guide junior medical collections specialists to maximize team performance and support department goals.</li><li>Reporting: Generate and analyze detailed collections reports to track progress, identify trends, and recommend process improvements.</li><li>Compliance: Ensure adherence to hospital policies, payer guidelines, and state/federal healthcare regulations.</li><li>Collaboration: Act as a liaison between the billing department, coders, and other teams to streamline communication and enhance collections efficiency.</li></ul>

Receptionist Job Title: Entry-Level Receptionist – Private Equity Firm Location: Santa Monica, Monday-Friday 9-6. Employment Type: Full-Time Salary: $50-$60K About the Company: Join a dynamic and fast-paced private equity firm that specializes in helping companies grow and succeed through strategic investments. We are looking for a professional, motivated, and organized individual to serve as the first point of contact for our company. This is an exceptional opportunity to gain exposure to the private equity industry while building valuable administrative skills in a prestigious and growth-oriented environment. Position Overview: The Entry-Level Receptionist will provide exceptional front-desk support, ensuring the professional, welcoming, and efficient operation of our reception area. The ideal candidate will be detail-oriented, possess excellent communication skills, and demonstrate a high level of discretion and professionalism when handling sensitive information and interactions with high-profile clients and internal stakeholders. Responsibilities:Front Desk Management: Serve as the first point of contact for visitors, clients, and vendors, offering a warm and professional welcome.Answer, screen, and direct incoming phone calls promptly and professionally.Manage and maintain a well-organized and tidy reception area.Administrative Support: Coordinate and schedule meetings, bookings, and conference room calendars as needed.Assist with shipping, mailing, and receiving deliveries and documents.Maintain and order office supplies to ensure efficient daily operations.Visitor Support: Facilitate check-ins for visitors and arrange visitor access cards, ensuring security protocols are followed.Coordinate visitor amenities such as refreshments and assist with meeting setup as needed.Collaboration: Provide clerical support for various departments, including filing, data entry, and scanning.Assist the Office Manager and Executive Assistants with ad hoc administrative duties or special projects.Build relationships with building management and vendors to handle facility-related requests.Confidentiality and Professionalism: Handle sensitive client and business information with discretion. Requirements:Education and Experience:bachelor’s degree is required, and the candidate must have a 2.5 GPA or higheradministrative experience, ideally in a professional services or financial environment. Skills and Qualities: Exceptional interpersonal and communication skills (both written and verbal).Strong organizational skills with superb attention to detail and accuracy.Proficiency in MS Office Suite, including Word, Excel, and Outlook.Ability to multitask and prioritize responsibilities in a dynamic, fast-paced environment.A polished and professional demeanor and appearance.Additional Requirements:

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32 results for Call Center Specialist in Gardena, CA

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