7 results for Customer Experience Specialist in Frankfort, KY
Front Desk Coordinator<p>Robert Half is offering a short-term contract employment opportunity in Lexington-Fayette, Kentucky for a Front Desk Coordinator. As a Front Desk Coordinator, you'll be the first point of contact for our clients and be responsible for a variety of administrative and customer service tasks.</p><p><br></p><p>Responsibilities:</p><p>• Coordinating front desk activities, including answering and redirecting calls from a multi-line phone system.</p><p>• Providing concierge services to our clients and visitors to ensure a high level of service.</p><p>• Handling administrative tasks, such as organizing files and managing correspondence.</p><p>• Ensuring accurate and efficient data entry in various systems, including Microsoft Excel, Microsoft Outlook, and Microsoft Word.</p><p>• Utilizing your interpersonal skills to provide excellent customer service and resolve client inquiries in a timely manner.</p><p>• Monitoring customer accounts and taking appropriate action when necessary.</p>Medical Billing Specialist<p>We are on the lookout for a proficient Medical Billing Specialist to be a part of our team based in Louisville, Kentucky. As a Medical Billing Specialist, your primary duty will be to manage customer accounts, process medical billing and coding, and resolve customer inquiries. You will also be tasked with maintaining accurate records using various accounting software systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately process and manage medical billing and coding.</p><p>• Utilize Accounting Software Systems.</p><p>• Maintain and update customer credit records in a computerized billing system.</p><p>• Handle customer inquiries and provide appropriate solutions.</p><p>• Monitor customer accounts and undertake necessary actions.</p><p>• Work with EHR SYSTEM for efficient record keeping.</p><p>• Perform various accounting functions to ensure financial accuracy.</p><p>• Respond to and manage answering inbound calls from customers.</p>Accounts Receivable SpecialistWe are offering a long term contract employment opportunity for an Accounts Receivable Specialist to join our team in Georgetown, Kentucky. You will play a crucial role in our finance department, leveraging your expertise in accounting software systems, customer relationship management, and enterprise resource planning. <br><br>Key responsibilities:<br><br>• Efficiently handle cash activities and maintain meticulous records of transactions<br>• Accurately process customer credit applications utilizing your knowledge of ADP - Financial Services<br>• Utilize CRM and Epic Software to maintain and update accurate customer credit records<br>• Monitor customer accounts and take necessary actions as needed<br>• Perform all accounting functions with precision and timeliness<br>• Manage the accounts receivable process, ensuring all invoices are sent and payments received in a timely manner<br>• Handle cash and other forms of payment, ensuring all transactions are recorded accurately<br>• Use ERP - Enterprise Resource Planning for efficient billing functions<br>• Resolve customer inquiries related to billing and payments promptly and professionally.Accounting Specialist<p>We are offering an exciting opportunity in the field of accounting in LOUISVILLE, Kentucky. The role of an Accounting Specialist involves handling a variety of tasks, including account reconciliation, accounts payable and receivable, and billing, in a detail-oriented setting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure the accurate and timely processing of invoices.</p><p>• Manage the accounts receivable (AR) functions and backup the AP functions.</p><p>• Oversee the account reconciliation process to maintain financial accuracy.</p><p>• Handle billing tasks and resolve any related issues.</p><p>• Enter necessary financial data accurately.</p><p>• Utilize software tools such as Microsoft Excel and NetSuite.</p><p>• Monitor customer accounts and take necessary actions when required.</p>Sales SupportWe are offering a permanent employment opportunity for a Sales Support role, located in Jeffersonville, Indiana. In this role, you will serve as a key player in providing exceptional customer service to both internal and external stakeholders, handle order processing, shipment expediting, and invoice management. This job function is situated within a fast-paced and dynamic environment where prioritization and effective communication skills are paramount. <br><br>Responsibilities:<br>• Efficiently and accurately process customer orders<br>• Monitor and manage OES Bulk Business operations<br>• Verify and approve daily buyback shipments through the relevant supplier web portal<br>• Provide backup support for the customer service hotlines<br>• Uphold high standards of customer service for our customer base, distributors, and sales team<br>• Assist with updating the Retailer Risk Factor<br>• Ensure effective communication with both internal and external customers to maintain high levels of customer satisfaction<br>• Handle invoice management and billing functions<br>• Utilize CRM, ERP Solutions, and Configure Price Quote (CPQ) tools to optimize work processes<br>• Conduct audits as necessary to ensure compliance and accuracy.Accounting Clerk<p><strong>Level Up Your Career as an Accounting Specialist/ Staff Accountant with Robert Half!</strong></p><p>Are you ready to take the next exciting step in your accounting career? Robert Half, the industry leader in specialized staffing, is looking for an Accounting Specialist to join one of our esteemed clients' growing teams. If you're passionate about numbers, thrive in a dynamic environment, and want to be part of a company that values your talents and fosters your professional growth, <strong>this is the opportunity for you!</strong></p><p><strong>Why This Role is Perfect for You:</strong></p><p>At Robert Half, we connect accounting professionals like you with fantastic companies ready to invest in your future. As a Staff Accountant in this role, you’ll enjoy a <strong>competitive compensation package</strong>, <strong>career-enhancing projects</strong>, and the chance to work in an engaging workplace that appreciates the vital role finance professionals play in business success.</p><p><strong>What You’ll Be Doing:</strong></p><p>As a Staff Accountant, you’ll work on key accounting functions, including:</p><ul><li><strong>General Ledger Maintenance:</strong> Keeping the books clean and organized!</li><li><strong>Accounts Payable & Receivable:</strong> Ensuring accuracy in transactions and maintaining excellent vendor/customer relationships.</li><li><strong>Bank & Account Reconciliations:</strong> Solving puzzles to track down variances and keep everything running smoothly.</li><li>Utilizing <strong>Excel tools</strong> like <strong>VLOOKUPs and Pivot Tables</strong> to analyze and manage data (if you’re experienced in these, we’re already impressed!).</li><li>Collaborating with cross-functional teams to support robust, decision-making financial reporting.</li></ul><p><br></p>Front Desk Coordinator<p>We are offering a contract to permanent employment opportunity for a Front Desk Coordinator in Jeffersonville, Indiana. As a Front Desk Coordinator, you will be the first point of contact for the company, ensuring that the office runs smoothly and efficiently. Your duties will encompass a variety of tasks from reception duties to maintaining the cleanliness and readiness of the conference rooms. Business hours are Monday - Friday, 8am-5pm for the Front Desk Coordinator.</p><p><br></p><p>Responsibilities:</p><p>• Attend to guests and visitors, directing them as necessary</p><p>• Oversee the organization and scheduling of conference rooms</p><p>• Ensure that the break and conference rooms are well-stocked and tidy</p><p>• Carry out clerical tasks and manage mail distribution</p><p>• Utilize Microsoft Outlook for communication and scheduling purposes</p><p>• Maintain a presentable and welcoming front desk area</p>