<p>We are looking for a Collections Specialist to support accounts receivable efforts for a wholesale distribution organization in Lexington, Kentucky. This Contract to permanent opportunity is ideal for someone who can balance firm, effective collection practices with a customer-focused approach. The person in this role will work with commercial accounts, help resolve payment issues, and contribute to healthy cash flow through consistent follow-up and account management.</p><p><br></p><p>Responsibilities:</p><p>• Manage outreach to business customers regarding outstanding balances and past-due invoices in a timely and consistent manner.</p><p>• Review account status, document collection activity, and follow up regularly to secure payment commitments and reduce aging receivables.</p><p>• Communicate with customers to address billing questions, clarify payment expectations, and resolve issues that may delay remittance.</p><p>• Work closely with internal teams to investigate account discrepancies and support accurate, up-to-date customer records.</p><p>• Apply a service-oriented approach while maintaining accountability for collecting overdue payments from commercial clients.</p><p>• Monitor assigned accounts and escalate more complex collection matters when standard follow-up efforts do not lead to resolution.</p>