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22 results for Customer Service Specialist in Falls Church, VA

Customer Service Representative.
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role is an excellent opportunity if you are looking to get your foot on the door of a great company.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Handle mailings.</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p><p><br></p>
  • 2025-09-16T17:38:51Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. Looking for a customer service representative to work in a fast paced environment. </p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Handling phone calls and emails -incoming calls, email requests, chat, and in-person</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>
  • 2025-09-17T19:43:50Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia, working Monday to Friday. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p>
  • 2025-09-16T17:38:51Z
Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Chantilly, Virginia. The Customer Service Representative will be the first point of contact for customers, delivering attentive and welcoming service to ensure a positive experience.</p><p><br></p><p>Responsibilities:</p><p>• Greet customers warmly as they arrive and ensure a welcoming atmosphere.</p><p>• Serve as the first point of contact, answering questions and addressing inquiries promptly.</p><p>• Provide accurate information about services and products to customers.</p><p>• Maintain a detail-oriented demeanor and appearance at all times.</p><p>• Utilize Microsoft Office Suite to manage basic administrative tasks and records.</p><p>• Ensure the reception area is organized and presentable.</p><p>• Collaborate with team members to address customer needs efficiently.</p><p>• Handle customer complaints or concerns with poise and professionalism.</p><p>• Uphold company standards for customer service and satisfaction.</p>
  • 2025-09-19T20:23:46Z
Customer Service Representative II
  • Ashburn, VA
  • remote
  • Temporary
  • 23.55 - 23.55 USD / Hourly
  • We are looking for an experienced Customer Service Representative II to join our team in Ashburn, Virginia. In this long-term contract position, you will play a vital role in delivering outstanding support to clients while contributing to the company’s growth and continuous improvement initiatives. This role requires a strong ability to manage customer interactions, maintain operational efficiency, and foster team collaboration.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.<br>• Actively contribute to driving sales growth through understanding customer needs and offering tailored solutions.<br>• Perform essential office functions, including maintaining records and managing databases, to support daily operations.<br>• Develop and implement plans that align with company policies and quality standards to improve service delivery.<br>• Monitor and enhance processes to drive continuous improvement and meet ISO quality requirements.<br>• Train new employees to ensure they are equipped with the necessary skills and knowledge to succeed in their roles.<br>• Analyze competitive landscapes to identify opportunities for growth and innovation.<br>• Collaborate with internal teams to uphold revenue accounting processes and maintain organizational compliance.<br>• Communicate effectively with customers and colleagues to build strong relationships and foster teamwork.<br>• Utilize interpersonal skills to create a positive and engaging environment for both clients and team members.
  • 2025-09-04T12:58:45Z
Customer Service Representative
  • Linthicum, MD
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • We are looking for a Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will represent our services at various events, webinars, and benefits fairs, ensuring attendees receive a welcoming and informative experience. This position requires excellent communication skills, a detail-oriented demeanor, and the ability to work in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary representative at events, webinars, and benefits fairs, showcasing company services and engaging attendees.<br>• Deliver concise and impactful presentations to educate attendees on available programs and services.<br>• Set up event tables and materials in advance, ensuring an organized and thorough display.<br>• Provide clear and friendly guidance to employees, encouraging them to register on the company website.<br>• Collaborate with on-site representatives to ensure smooth event execution and a positive experience for all participants.<br>• Gather post-event feedback on training effectiveness and attendee interactions to identify areas for improvement.<br>• Stand and interact with attendees for extended periods of time while maintaining a warm and approachable demeanor.<br>• Adhere to business casual dress code guidelines, ensuring a neat and detail-oriented appearance at all times.
  • 2025-09-24T12:53:53Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
  • 2025-09-23T11:34:04Z
Customer Service Representative
  • Linthicum, MD
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will serve as the face of our organization, engaging with attendees at events, webinars, and benefits fairs. This position requires a high level of reliability, excellent communication skills, and the ability to provide a welcoming and informative experience to event participants.<br><br>Responsibilities:<br>• Represent the organization's services at events, webinars, and benefits fairs while providing engaging and informative interactions.<br>• Deliver concise and effective presentations, including "elevator pitches," to ensure smooth event flow.<br>• Prepare for events by reviewing training materials and familiarizing yourself with the services offered.<br>• Set up event tables with provided materials and arrive early for preparation and check-in.<br>• Actively engage with attendees, sharing information about available programs and encouraging registration on the company website.<br>• Distribute handouts, promotional materials, and giveaways while managing raffle entries.<br>• Provide post-event feedback regarding training effectiveness, challenges faced, and overall experience.<br>• Maintain a detail-oriented appearance and adhere to business casual dress code requirements.<br>• Stand and communicate for extended periods while repeating key information as needed.<br>• Collaborate with team members to ensure consistency and adherence to standards during events.
  • 2025-09-24T12:53:53Z
Sales Support Specialist
  • Beltsville, MD
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
  • 2025-09-15T12:44:08Z
Accounts Payable Specialist
  • Laurel, MD
  • onsite
  • Permanent
  • 52000.00 - 55000.00 USD / Yearly
  • <p>Robert Half Finance is actively searching for a full-time Accounts Payable Specialist to join a great client of ours near Laurel, MD. This is a full-time direct-full-time opportunity that comes with amazing benefits. Your duties will include matching, batching, and coding invoices, resolving A/P issues, processing checks and handling special accounting projects. Our client offers amazing benefits and a very tenured team to learn from. For more information you can contact Cody Marshall at Robert Half.</p><p><br></p><p>What you get to do every day:</p><p>- Handle the administrative needs of the AP/Finance Department</p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p>- Produce full-cycle A/P</p><p>- Complete special projects on an as-needed basis</p><p>- Open, sort, and deliver department mail on a daily basis</p><p>- Help with internal and external audits as required</p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p>- Verify, log and mail checks, including expediting special handling</p><p>- Handle the customer service needs of internal business partners</p>
  • 2025-09-23T19:14:05Z
Accounts Receivable Specialist
  • Fairfax, VA
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p>Our client in Fairfax, Virginia is seeking a reliable <strong>Accounts Receivable Specialist</strong> to join their team. If you enjoy invoice tracking, solving payment issues, and maintaining positive client relationships, this could be a great match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and send invoices in a timely manner</li><li>Monitor accounts for overdue payments and follow up as needed</li><li>Resolve billing discrepancies and customer payment issues</li><li>Process incoming payments and update records</li><li>Reconcile AR activity and assist with aging reports</li></ul>
  • 2025-09-08T21:58:43Z
Receptionist
  • Mclean, VA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are offering a short-term contract employment opportunity for a Receptionist. This position is based in McLean, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p><br></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as  needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
  • 2025-09-16T18:58:59Z
On Call Receptionist
  • Reston, VA
  • onsite
  • Temporary
  • 17.50 - 18.00 USD / Hourly
  • <p>We are offering a short-term contract employment opportunity for a Part Time On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as  needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
  • 2025-09-16T18:29:27Z
Receptionist
  • Herndon, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are offering a short-term contract employment opportunity for a Receptionist. This position is based in Herndon, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Working onsite Monday to Friday.</p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as  needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
  • 2025-09-19T21:09:05Z
Receptionist
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are offering a contract for a receptionist role based in Chantilly, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. You will be working Monday to Friday 7 am to 3 pm.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p>
  • 2025-09-18T16:28:59Z
Payroll Specialist
  • Sterling, VA
  • onsite
  • Temporary
  • 30.00 - 34.00 USD / Hourly
  • <p>Our client in Sterling is seeking a talented payroll specialist to join their team</p>
  • 2025-09-05T14:34:02Z
Receptionist
  • Herndon, VA
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Herndon, Virginia. This role is vital in ensuring smooth daily operations by managing front desk activities, coordinating facilities tasks, and providing excellent customer service to visitors and staff. The ideal candidate will be proactive, efficient, and capable of handling multiple responsibilities in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming and announcing visitors, issuing badges, and maintaining visitor logs using iOFFICE.<br>• Open and close the front desk area, ensuring it remains clean, organized, and presentable.<br>• Oversee mail and package management, including sorting, scanning, and creating shipping labels, as well as scheduling pickups with FedEx.<br>• Support facilities operations by coordinating desk assignments, employee badge distribution, and workspace setup for new hires and departures.<br>• Monitor and respond to maintenance requests through internal and external ticketing systems in collaboration with the facilities team.<br>• Assist with restocking office supplies, kitchen items, and beverages, and manage inventory for administrative and kitchen needs.<br>• Resolve scheduling conflicts for conference rooms and provide support for special projects as needed.<br>• Maintain confidentiality of sensitive company and employee information.<br>• Update and manage desk procedure manuals to ensure accuracy and clarity.<br>• Act as a Fire Warden to assist with emergency situations within the building.
  • 2025-09-19T20:44:30Z
Attorney/Lawyer
  • Silver Spring, MD
  • onsite
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p>We are looking for a skilled and dedicated Attorney specializing in Family Law to join our client's boutique team in Silver Spring, Maryland. The ideal candidate will bring a strong background in civil litigation and a passion for advocating on behalf of clients. This role offers the opportunity to handle complex cases while contributing to a collaborative and detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in family law cases, including divorce, custody disputes, and support matters.</p><p>• Draft and file motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Conduct thorough discovery processes to gather and analyze relevant case information.</p><p>• Provide expert legal advice to clients regarding family law issues and potential outcomes.</p><p>• Advocate for clients during negotiations, mediations, and court proceedings.</p><p>• Collaborate with colleagues to develop effective legal strategies tailored to each case.</p><p>• Stay informed about changes in family law regulations and precedents to ensure compliance.</p><p>• Manage multiple cases simultaneously while maintaining a high standard of client service.</p><p>• Conduct legal research to support case preparation and strategy development.</p>
  • 2025-08-25T12:34:33Z
Front Desk Coordinator
  • Baltimore, MD
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • Job Summary Are you a motivated and organized individual with exceptional customer service and administrative skills? Robert Half has a brilliant opportunity for a friendly and detail oriented Front Desk Coordinator. Serving as the first point of contact for clients, visitors, and colleagues, the Front Desk Coordinator plays a key role in creating a welcoming environment while ensuring smooth front desk operations. This contract or permanent opportunity provides you with exposure to a dynamic work setting and the chance to showcase your communication, multitasking, and problem-solving abilities. <br> Key Responsibilities ·      Greet clients, visitors, and employees promptly and with professionalism. ·      Answer and route incoming phone calls on a multi-line system and relay messages accurately. ·      Manage appointment scheduling and maintain calendars for staff or meeting rooms. ·      Handle administrative tasks, including data entry, filing, and correspondence. ·      Sort and distribute incoming mail and packages and coordinate outgoing deliveries. ·      Order and manage office supplies and ensure the reception area is clean, presentable, and fully stocked. ·      Support event coordination or assist with special operational projects as needed.
  • 2025-09-17T19:43:50Z
Collections Specialist
  • Alexandria, VA
  • remote
  • Temporary
  • 25.65 - 29.70 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will play a vital part in managing and resolving outstanding accounts while ensuring compliance with debt collection laws. This position offers flexibility and the opportunity to work remotely, based in Alexandria, Virginia.<br><br>Responsibilities:<br>• Prepare detailed reports on account aging, collection progress, and other financial data to support decision-making.<br>• Update and maintain accurate records of payments, account statuses, and customer communications.<br>• Address billing discrepancies and handle customer inquiries regarding overdue payments.<br>• Ensure adherence to ethical standards and compliance with relevant debt collection regulations.<br>• Collaborate with customers and internal teams to resolve billing issues and maintain cash flow.<br>• Apply expertise in commercial and consumer collections to recover outstanding balances efficiently.<br>• Implement and refine collection processes to improve overall efficiency.<br>• Utilize Excel to manage and analyze collection data effectively.
  • 2025-09-18T14:39:03Z
Receptionist
  • Alexandria, VA
  • onsite
  • Temporary
  • 15.84 - 18.34 USD / Hourly
  • <p>We are looking for a detail-oriented and personable Receptionist to join our team in Alexandria, Virginia. As the first point of contact, you will play a vital role in creating a welcoming environment for high-profile clients while ensuring the smooth operation of front desk activities. This is a Contract position, offering an excellent opportunity to showcase your organizational and communication skills. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Welcome and greet high-profile clients with warmth and courtesy.</p><p>• Manage front desk operations, including answering and directing calls using a multi-line phone system.</p><p>• Coordinate catering orders and ensure timely delivery through platforms such as Uber Eats.</p><p>• Maintain and organize conference rooms to uphold a neat and organized appearance.</p><p>• Handle administrative tasks such as preparing mail and packages.</p><p>• Ensure all incoming and outgoing correspondence is processed accurately and promptly.</p><p>• Represent the firm in business casual attire, maintaining an approachable demeanor.</p><p>• Provide information and assistance to visitors and staff as needed.</p>
  • 2025-09-22T14:48:57Z
Receptionist
  • Bethesda, MD
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team on a contract basis in Bethesda, Maryland. In this role, you will serve as the first point of contact for residents, visitors, and team members, ensuring smooth communication and efficient administrative support. This position requires flexibility, including working one weekend day per week.<br><br>Responsibilities:<br>• Manage incoming and outgoing mail, log packages, notify recipients of deliveries, and assist with shipping-related tasks such as tracking and fax transmissions.<br>• Handle transportation requests, ensuring they are documented and fulfilled promptly.<br>• Accept, document, and distribute resident and team member work requests, following up to guarantee timely responses.<br>• Maintain accurate key logs for housekeeping, maintenance, and vehicles.<br>• Provide administrative support to the Business Office Manager, including filing, invoice coding, payroll system data entry, and assisting with job application processes.<br>• Monitor the operation of key office equipment and assist with troubleshooting as necessary.<br>• Participate in training courses and other development activities to stay updated on relevant skills.<br>• Ensure adherence to community alarm systems and respond appropriately to any alerts.
  • 2025-09-19T12:19:05Z