Primary Responsibilities:
- Create, manage all staff, student and parent accounts for AD login, email, Office 365, Schoology and SIS access.
- Primary contact for Tier 1 Desktop Support incidents involving accounts, password resets.
- Maintain accurate monthly inventory counts of all school-owned technology
- Provide data exports for Annual Mailings
- On demand tracking of 1:1 devices
- First tier MDM requests, pushing apps, syncing troubleshooting and repair.
- Manage and coordinate vendors of warranted items.
- Troubleshoot and repair user systems with Windows 10, OSX, IOS, Linux, operating systems.
- Imaging technologies are used regularly
- Coordinates and completes projects as needed to maintain and support the technical environment.
- Other projects and tasks as determined by Department needs
- Document creation and maintenance procedures as needed.
- Maintain Teacher view of Student Account information
Technical Skills:
- 2+ years of experience working with Microsoft Windows 2012 Server, Windows 10, Mac OSX, iOS operating systems.
- 2+ years of experience with standard best practice imaging techniques
- Familiarity with basic networking technologies, protocols and web filtering as applied within an education institution
- Full comprehension of accepted industry standard troubleshooting practices.
- Proficiency in GAFE products and services
Position Type: Full-time
Positions Available:1
Job Categories:
Support Staff > Network Services
Job Requirements
At least 2 year(s) of relevant experience preferred.
Associates degree preferred.
Citizenship, residency or work visa required