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    Primary Responsibilities:


    - Create, manage all staff, student and parent accounts for AD login, email, Office 365, Schoology and SIS access.


    - Primary contact for Tier 1 Desktop Support incidents involving accounts, password resets.


    - Maintain accurate monthly inventory counts of all school-owned technology


    - Provide data exports for Annual Mailings


    - On demand tracking of 1:1 devices


    - First tier MDM requests, pushing apps, syncing troubleshooting and repair.


    - Manage and coordinate vendors of warranted items.


    - Troubleshoot and repair user systems with Windows 10, OSX, IOS, Linux, operating systems.


    - Imaging technologies are used regularly


    - Coordinates and completes projects as needed to maintain and support the technical environment.


    - Other projects and tasks as determined by Department needs


    - Document creation and maintenance procedures as needed.


    - Maintain Teacher view of Student Account information


    Technical Skills:


    - 2+ years of experience working with Microsoft Windows 2012 Server, Windows 10, Mac OSX, iOS operating systems.


    - 2+ years of experience with standard best practice imaging techniques


    - Familiarity with basic networking technologies, protocols and web filtering as applied within an education institution


    - Full comprehension of accepted industry standard troubleshooting practices.


    - Proficiency in GAFE products and services


    Position Type: Full-time


    Positions Available:1


    Job Categories:


    Support Staff > Network Services



    Job Requirements


    At least 2 year(s) of relevant experience preferred.

    Associates degree preferred.

    Citizenship, residency or work visa required

    Microsoft, Apple iOS, Apple iOS

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.
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    Help Desk Analyst Job in Fairfax | Robert Half