We are seeking an Administrative Assistant to join our team in Fairfax, Virginia. This role involves a variety of administrative tasks, ranging from data entry to customer service. You will be working Monday to Friday onsite. The successful candidate will be instrumental in ensuring smooth operations within our team by performing tasks such as managing customer inquiries, maintaining accurate records and processing applications.
Responsibilities:
• Undertake the responsibility of maintaining up-to-date and organized records.
• Manage inbound calls and provide exceptional customer service
• Perform data entry tasks with accuracy and efficiency
• Maintain effective email correspondence with customers and team members
• Utilize Microsoft Office Suite extensively, especially Excel and Outlook
• Schedule appointments and manage calendars for team members
• Provide administrative assistance in various office functions
• Contribute to administrative management tasks
• Contact members to communicate their eligibility status
• Provide ad-hoc administrative assistance as required.
• Take charge of filing duties to keep all documents properly managed.
• Minimum of 4+ years' experience as an Administrative Assistant
• Proven ability to provide Administrative Assistance in a detail-oriented setting
• Excellent communication skills, both written and verbal
• Some accounting experience preferred
• Handling front office operations- receptionist duties
• Proficient in using office software including Microsoft Word, Excel, and PowerPoint
• Must have knowledge of Vendor management
• High level of detail orientation and ability to interact with individuals at all levels of the organization