<p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
We are looking for an Office Services Associate to join our team on a contract basis in New York, New York. This role is essential in delivering efficient back-office services, including reprographics, mail handling, and digital document management. The position also involves supporting hospitality, reception, and other administrative functions to ensure seamless operations.<br><br>Responsibilities:<br>• Manage reprographics, mail services, and digital document intake following established protocols.<br>• Maintain accurate records using appropriate logs for office service tasks.<br>• Ensure job tickets are completed correctly before beginning work assignments.<br>• Troubleshoot basic equipment issues and escalate complex problems as needed.<br>• Prioritize and organize workflow to meet deadlines and deliver quality results.<br>• Perform quality assurance checks on completed work to ensure accuracy.<br>• Load and replenish machines with paper, toner, and other necessary supplies.<br>• Handle sensitive and confidential documents securely and professionally.<br>• Adhere to company and client-specific policies, ensuring compliance at all times.<br>• Communicate effectively with supervisors and clients regarding job status or any challenges encountered.
<p><strong>Senior Tax Associate – Individual Tax Focus</strong></p><p> </p><p><strong>Location:</strong> Stamford, CT (Hybrid – 2 days in office)</p><p><strong>Salary:</strong> $90,000–$130,000 + Bonus</p><p>We are partnering with a well-established, global professional services firm to hire a <strong>Senior Tax Associate</strong> to join a small, specialized team. This role focuses exclusively on <strong>individual tax</strong>, supporting high-net-worth clients, CPA clients, and family offices.</p><p><br></p><p><strong>What you’ll do:</strong></p><ul><li>Prepare and review individual tax returns</li><li>Provide guidance and support to a select client base</li><li>Collaborate within a small, focused team</li></ul><p><strong>Perks & Benefits:</strong></p><ul><li>Hybrid work schedule (3 days in office)</li><li>Competitive salary and year-end bonus</li><li>401(k) plan with a generous company match</li><li>Opportunity to work with high-profile clients in a small, supportive team environment</li></ul>
We are looking for a dedicated Client Care Coordinator to join our team in Ridgefield, Connecticut. In this Contract-to-Permanent role, you will play a vital part in ensuring our clients receive exceptional service and care by acting as a bridge between families and caregivers. This position offers the opportunity to work in the non-profit sector, making a meaningful impact on the lives of those we serve.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients by addressing concerns, ensuring satisfaction, and providing ongoing support.<br>• Collect, organize, and update medical and personal information for client files while ensuring confidentiality and compliance with relevant regulations.<br>• Match clients with caregivers based on their unique needs and preferences, ensuring the best possible pairing.<br>• Coordinate schedules and facilitate communication between clients and caregivers to ensure seamless service delivery.<br>• Collaborate with team members to improve processes and enhance the overall client experience.<br>• Offer empathetic support to clients and their families, addressing any inquiries or challenges they may face.<br>• Monitor and follow up with clients regularly to assess their satisfaction and identify opportunities for improvement.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Edison, New Jersey. In this role, you will handle customer queries, resolve issues efficiently, and ensure a positive customer experience. This is an onsite position with a business casual dress code and free parking available.<br><br>Responsibilities:<br>• Respond to and resolve 30-80 Zendesk support tickets daily, ensuring timely resolution within 24-48 hours.<br>• Address customer concerns such as tracking issues, missing items, damaged products, or inquiries about product details.<br>• Conduct independent research to provide answers to complex customer questions.<br>• Process product returns and manage replacement orders for damaged items.<br>• Collaborate effectively with warehouse teams to ensure smooth operations; bilingual skills are a plus.<br>• Develop and maintain a strong understanding of product details to provide accurate information to customers.<br>• Handle challenging customer interactions professionally while maintaining the company's reputation.<br>• Offer additional support during peak periods, such as Black Friday, with increased availability.
<p>Robert Half is seeking as a New Jersey/New York barred <strong>Associate Attorney – Education Law</strong>, where you'll gain hands-on experience in a dynamic legal practice while supporting education law matters. Both entry-level and experienced attorneys are encouraged to apply.</p><p><strong> </strong></p><p>Associate Attorney – Education Law</p><p><strong>Employment Type:</strong> Contract to Hire OR PERM</p><p><strong>Pay Range:</strong> $40-$55 per hour</p><p><strong>Location: Springfield, NJ</strong></p><p><strong>Schedule: <u>HYBRID</u></strong> (Primarily Remote; In-office required occasionally)</p><p><strong>Hours:</strong> Monday-Friday, EST business hours</p><p> </p><p><strong>Key Responsibilities:</strong></p><ol><li>Conduct legal research to support client matters, including litigation and general counsel issues.</li><li>Draft legal documents such as memos, correspondence, contracts, policies, motions, and briefs.</li><li>Assist in litigation and administrative proceedings, including discovery and hearing preparation.</li><li>Provide support in compliance, governance, and personnel/student matters for public school clients.</li><li>Participate in board meetings, IEP meetings, mediations, and administrative hearings under mentorship.</li><li>Collaborate with senior attorneys on case strategy, legal analysis, and planning.</li><li>Monitor legal deadlines and assist with procedural compliance.</li><li>Maintain organized case files while ensuring responsive client service.</li></ol><p><br></p>
<p>Are you a warm, personable, and organized professional with excellent interpersonal skills? Our client is looking for a <strong>Receptionist</strong> to be the welcoming face of their organization. In this role, you will be the first point of contact for visitors and clients, delivering exceptional service while managing key front desk responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients, ensuring a positive and professional first impression </li><li>Answer and direct phone calls using a multi-line phone system with professionalism and accuracy </li><li>Manage daily office operations, including sorting and distributing mail, managing incoming/outgoing packages, and maintaining the reception area </li><li>Schedule appointments, manage conference room bookings, and support administrative staff as needed </li><li>Respond to general inquiries via phone, email, and in-person communication.</li><li>Maintain confidentiality while managing sensitive documents and information.</li><li>Assist with occasional clerical tasks such as data entry or document preparation.</li></ul><p><br></p>
<p>We are looking for a skilled Inside Sales Representative to join our team in Woodland Park, New Jersey. This Contract-to-permanent position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys connecting with customers to provide exceptional service. As part of the manufacturing industry, you will play a key role in ensuring customer satisfaction and contributing to sales growth.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers proactively to identify potential sales opportunities and recommend tailored products or services.</p><p>• Handle customer returns efficiently by presenting alternatives such as exchanges or other solutions.</p><p>• Utilize upselling and cross-selling techniques to enhance customer experience and drive revenue.</p><p>• Maintain an in-depth understanding of product features, company policies, and promotional campaigns to provide accurate information.</p><p>• Record all customer interactions and activities using designated organizational tools.</p><p>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues effectively.</p><p>• Collaborate with the sales team to provide quotes and support inside sales efforts.</p><p>• Manage both inbound and outbound calls with professionalism and courtesy.</p>
<p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
We are looking for a dedicated Sales Support Specialist to join our team on a long-term contract basis. In this role, you will provide vital assistance to Account Managers, ensuring seamless sales operations, exceptional client service, and efficient administrative processes. This position offers an opportunity to work in a dynamic environment where your organizational and communication skills will make a significant impact.<br><br>Responsibilities:<br>• Manage client communications, ensuring inquiries and requests are addressed promptly and accurately.<br>• Create and maintain sales reports, presentations, and documentation to support Account Managers in client meetings.<br>• Organize and update client records within company systems to ensure data accuracy.<br>• Assist in processing orders, monitoring delivery schedules, and providing timely updates to clients.<br>• Handle administrative tasks related to proposals, contracts, invoices, and follow-ups to streamline sales operations.<br>• Coordinate internal resources for account-related projects to enhance efficiency.<br>• Resolve client concerns directly or by collaborating with relevant departments.<br>• Serve as a communication bridge between Account Managers and internal teams to guarantee smooth workflows.<br>• Conduct market research and competitor analysis to provide actionable insights for Account Managers.<br>• Analyze customer data to identify opportunities for upselling or cross-selling.
We are looking for a dedicated Sales Support team member to join our team in Woodbridge, New Jersey. This is a long-term contract position that combines both in-office and remote work, offering a hybrid schedule of four days onsite and one day remote. The role involves assisting with sales functions and providing exceptional support to ensure smooth operations.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to customers, ensuring timely resolution of inquiries and issues.<br>• Handle inbound and outbound sales communications, maintaining strong relationships with clients.<br>• Manage order entry processes accurately and efficiently, meeting deadlines and quality standards.<br>• Collaborate closely with the sales team to address client needs and streamline operations.<br>• Assist with inside sales activities, including account management and follow-ups.<br>• Prepare sales reports and maintain documentation for tracking performance metrics.<br>• Ensure all sales-related data is organized and accessible for team use.<br>• Contribute to the development of strategies to improve sales support processes.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Support business casual dress code requirements and adhere to high standards.
Robert Half is seeking a motivated entry level Project Manager to join our client’s team. In this role, you will play a vital part in coordinating and overseeing project activities while working closely with senior project managers to ensure smooth execution and delivery. This is an excellent opportunity for someone looking to grow their career in project management while gaining exposure to diverse projects, tools, and client interactions. Key Responsibilities: Project Coordination Partner with senior project managers to define project scope, objectives, and deliverables. Assist with project timelines, budgets, and schedules. Delegate tasks and allocate resources effectively. Create and assign Jira issue types for project members. Coordinate and schedule project meetings. Monitoring & Reporting Track project progress against timelines and budgets. Document project milestones, risks, and issues. Prepare regular progress reports for clients and leadership. Maintain updated project status pages in Confluence. Communication Facilitate effective communication between team members, stakeholders, and leadership. Ensure project-related information is clear and accessible across the team. Quality Assurance Validate that project deliverables meet quality standards. Conduct periodic project reviews to identify improvements. Problem-Solving Address challenges proactively and provide timely solutions. Collaborate with team members to resolve issues. Documentation Organize and maintain project records and documentation. Ensure accurate record-keeping for future reference. Client Interaction Liaise with clients to capture requirements and expectations. Deliver excellent customer service throughout the project lifecycle.
<p>Front desk coordinator (reception area coordinator) opening</p><p>We currently have an open position for a well-organized and motivated front desk coordinator who is looking to grow their career. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p>
<p>Robert Half Financial Services are currently recruiting for an ETF Portfolio Management Associate role for a $40+bn AUM Investment and Trading firm based in midtown Manhattan New York. Our client requires 3+ years Portfolio Management or Trading experience within Asset Management or a Bank, with strong knowledge of ETFs, Mutual Funds, Index Funds, Equities, Fixed Income and Derivatives (Futures, Options and Swaps). Advanced Excel experience required, knowledge of Eze Castle / Eze OMS is advantageous. The role is initially 5 days per week in the midtown Manhattan office, with potential to reduce to 4 days after settling in.</p><p><br></p><p>The ETF Portfolio Management Associate will support all daily trading and portfolio management functions associated with the suite of ETFs, including but not limited to: trade rebalances and trade execution. This position is heavily weighted towards indexed portfolio management with some occasional middle office operations duties<strong><em>.</em></strong></p><p><br></p><p><u>Responsibilities</u></p><ul><li>Rebalance and manage a select group of index funds and leveraged ETFs in line with guidelines</li><li>Supporting senior PMs and traders with daily portfolio management and trade rebalances</li><li>Frequent interaction with multiple swap counterparties (large global banks) and broker dealers daily</li><li>Maintaining and updating performance and trading models to ensure effective fund tracking and proper exposure</li><li>Fielding various product related questions and inquiries throughout the trading day from accountants, brokers, custodians, authorized participants and market makers</li><li>Assisting and contributing to new account set up, fund launches, product development and analysis </li><li>Effectively communicate and interact with the portfolio managers and third parties on trade related queries</li></ul><p>Occasional middle office operations cover may be required relating to:</p><ul><li>Researching and resolving trading discrepancies</li><li>Collateral movements, margin posting</li><li>Ensuring trades are booked accurately and in a timely fashion</li><li>Reconciling fund positions, trades and cash movements with various trade support teams</li></ul><p><br></p>
<p>Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have experience working with CRM or ERP platforms? If so, we’re looking for you!</p><ul><li>Deliver outstanding customer service by responding to inquiries, resolving issues, and ensuring overall satisfaction through phone, email, or chat platforms.</li><li>Utilize CRM systems (e.g., Salesforce, HubSpot) or ERP platforms (e.g., SAP, NetSuite) to track and manage customer interactions effectively.</li><li>Support workflow and automation initiatives to improve team efficiency.</li><li>Collaborate with cross-functional teams to drive process improvements and ensure smooth customer journeys.</li><li>Maintain a professional demeanor in high-pressure situations and act as the first point of contact for technical or process-related customer issues.</li></ul><p><br></p>
<p><br></p><p><strong>📌 Contract Attorney – Remote | $55+/hour | Boutique NY Firm</strong></p><p><strong> </strong></p><p>A boutique New York-based law firm is seeking <strong>contract litigation associates</strong> with <strong>3+ years of experience</strong> to support its growing caseload in <strong>administrative law and guardianship matters</strong>. This is a <strong>fully remote</strong> position, open to attorneys licensed in <strong>New York, New Jersey, or Florida</strong>.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Legal Research</strong>: Analyze statutes, regulations, and case law to support litigation strategy.</li><li><strong>Drafting</strong>: Prepare pleadings, motions, letters, and other legal documents.</li><li><strong>Client Communication</strong>: Respond to client inquiries and provide updates with professionalism and clarity.</li><li><strong>Litigation Prep</strong>: Assist with case preparation, including organizing exhibits and preparing for hearings.</li><li><strong>Letter Writing</strong>: Draft correspondence to courts, clients, and opposing counsel.</li><li><strong>Volume Work</strong>: Manage a <strong>high-volume caseload</strong> with efficiency and attention to detail.</li><li><strong>Discovery</strong>: Limited; this role is <strong>not discovery heavy</strong>.</li></ul><p> </p><p><strong>Ideal Candidate:</strong></p><ul><li>Licensed and in good standing in <strong>NY, NJ, or FL</strong>.</li><li><strong>3+ years of litigation experience</strong>, ideally in administrative or guardianship law.</li><li>Comfortable with <strong>first-year associate-level work</strong> under the guidance of senior attorneys.</li><li>Strong writing, research, and organizational skills.</li><li>Responsive, reliable, and able to work independently in a remote setting.</li><li>Proactive communicator who asks questions and uses available resources effectively.</li></ul><p><strong> </strong></p><p><strong>Key Role Information</strong></p><ul><li><strong>Remote:</strong> Work from anywhere within the licensed jurisdictions.</li><li><strong>Hours: </strong>Monday-Friday, EST business hours.</li><li><strong>Pay: $55–$70/hour</strong>, depending on experience and qualifications.</li></ul><p><br></p>
<p><strong>📌 Contract Attorney – Remote | $55+/hour | Boutique NY Firm</strong></p><p><strong> </strong></p><p>A boutique New York-based law firm is seeking <strong>contract litigation associates</strong> with <strong>3+ years of experience</strong> to support its growing caseload in <strong>administrative law and guardianship matters</strong>. This is a <strong>fully remote</strong> position, open to attorneys licensed in <strong>New York, New Jersey, or Florida</strong>.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Legal Research</strong>: Analyze statutes, regulations, and case law to support litigation strategy.</li><li><strong>Drafting</strong>: Prepare pleadings, motions, letters, and other legal documents.</li><li><strong>Client Communication</strong>: Respond to client inquiries and provide updates with professionalism and clarity.</li><li><strong>Litigation Prep</strong>: Assist with case preparation, including organizing exhibits and preparing for hearings.</li><li><strong>Letter Writing</strong>: Draft correspondence to courts, clients, and opposing counsel.</li><li><strong>Volume Work</strong>: Manage a <strong>high-volume caseload</strong> with efficiency and attention to detail.</li><li><strong>Discovery</strong>: Limited; this role is <strong>not discovery heavy</strong>.</li></ul><p> </p><p><strong>Ideal Candidate:</strong></p><ul><li>Licensed and in good standing in <strong>NY, NJ, or FL</strong>.</li><li><strong>3+ years of litigation experience</strong>, ideally in administrative or guardianship law.</li><li>Comfortable with <strong>first-year associate-level work</strong> under the guidance of senior attorneys.</li><li>Strong writing, research, and organizational skills.</li><li>Responsive, reliable, and able to work independently in a remote setting.</li><li>Proactive communicator who asks questions and uses available resources effectively.</li></ul><p><strong> </strong></p><p><strong>Key Role Information</strong></p><ul><li><strong>Remote:</strong> Work from anywhere within the licensed jurisdictions.</li><li><strong>Hours: </strong>Monday-Friday, EST business hours.</li><li><strong>Pay: $55–$70/hour</strong>, depending on experience and qualifications.</li></ul><p><br></p>
We are looking for a dedicated Customer Solutions Specialist to join our team in Clifton, New Jersey. In this long-term contract position, you will play a pivotal role in ensuring seamless customer experiences through efficient administrative tasks, problem-solving, and communication. This is an excellent opportunity for individuals who thrive in a fast-paced, detail-oriented environment.<br><br>Responsibilities:<br>• Administer continuing education credits and notifications with precision and attention to detail.<br>• Grade tests and process results efficiently while maintaining accuracy.<br>• Input customer order information into the database promptly and without errors.<br>• Prepare and package educational materials for shipment, including manual collation, standing for extended periods, and lifting packages up to 40 pounds.<br>• Respond to inbound customer inquiries via phone, providing friendly and patient support.<br>• Organize and maintain files to ensure accessibility and order.<br>• Assist with labeling and packaging tasks to support operational needs.<br>• Collaborate with team members to plan and complete complex projects effectively.<br>• Identify and solve problems proactively, ensuring smooth processes.<br>• Maintain disciplined focus on multitasking and meeting deadlines.
