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3 results for Call Center Representative in Detroit, MI

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We are on the lookout for a Collections Specialist to join our team in the service industry, based in HOLLAND NT, Ohio. This role offers a long-term contract employment opportunity, where you will be accountable for managing customer accounts, processing applications, and resolving inquiries in an efficient manner.

Responsibilities:

• Accurate and efficient processing of customer credit applications.
• Ensuring customer credit records are up-to-date and precise.
• Attending to customer inquiries and resolving them promptly.
• Overseeing customer accounts and executing appropriate actions.
• Contributing to a high volume, fast-paced call center environment.
• Delivering exceptional customer service in a call center setting.
• Managing commercial collections and B2B collections.
• Implementing collections management strategies to ensure timely payments.
• Operating within a high volume call center, managing multiple tasks concurrently.

• Proficiency in B2B collections
• Experience in Collections - Commercial
• Familiarity with Commercial Collections
• Proven track record in Collections management
• Skills in Credit - Collections
• Call Center experience
• Ability to provide excellent Call Center Customer Service
• Experience working in a Fast Paced Call Center
• Ability to handle High Volume Call Center operations

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

3 results for Call Center Representative in Detroit, MI

Collections Specialist

Holland Nt, OH
onsite
Temporary
18.00 - 20.00 USD / Hourly
We are on the lookout for a Collections Specialist to join our team in the service industry, based in HOLLAND NT, Ohio. This role offers a long-term contract employment opportunity, where you will be accountable for managing customer accounts, processing applications, and resolving inquiries in an efficient manner. Responsibilities: • Accurate and efficient processing of customer credit applications. • Ensuring customer credit records are up-to-date and precise. • Attending to customer inquiries and resolving them promptly. • Overseeing customer accounts and executing appropriate actions. • Contributing to a high volume, fast-paced call center environment. • Delivering exceptional customer service in a call center setting. • Managing commercial collections and B2B collections. • Implementing collections management strategies to ensure timely payments. • Operating within a high volume call center, managing multiple tasks concurrently.
2025-05-15T14:53:44Z

Collections Specialist

Holland Nt, OH
onsite
Temporary
18.00 - 20.00 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Holland, Ohio. This is a long-term contract opportunity for a detail-oriented individual with experience in commercial collections and a strong understanding of credit and call center operations. The ideal candidate will thrive in a fast-paced, high-volume environment and demonstrate exceptional customer service skills while managing business-to-business accounts. Responsibilities:• Manage and execute business-to-business collections activities with a focus on maintaining positive client relationships.• Handle a high volume of collection calls and emails to ensure timely payments from commercial accounts.• Monitor and analyze accounts to identify overdue balances and implement appropriate follow-up actions.• Collaborate with internal teams to resolve disputes and discrepancies impacting collections.• Maintain accurate and up-to-date records of collection efforts and account statuses.• Provide outstanding customer service while addressing client inquiries and concerns regarding account balances.• Utilize credit and collections management systems to track, report, and manage account activities.• Meet or exceed established performance metrics in a fast-paced call center environment.• Identify and escalate complex collection issues to management as necessary.• Support continuous improvement initiatives to enhance the efficiency of collection processes.
2025-05-28T17:58:45Z

Sales Support

Ann Arbor, MI
onsite
Temporary
15.50 - 19.00 USD / Hourly
We are looking for a proactive Sales Support Specialist to join our team in Ann Arbor, Michigan. In this long-term contract position, you will play a pivotal role in assisting the sales department, focusing on high-end clients and ensuring exceptional customer service. This role offers an exciting opportunity to contribute to the growth of the company by supporting sales initiatives and fostering strong customer relationships. Responsibilities: • Manage and update customer portfolios by accurately entering information into NetSuite. • Support the planning and execution of sales and rental events. • Conduct outreach to prospective clients and follow up on leads to expand the customer base. • Cross-sell products and services to maximize sales opportunities. • Monitor pricing and margins to ensure profitability across transactions. • Provide expert advice on luxury instruments and sales trends to assist customers with their purchasing decisions. • Deliver a premium sales experience for high-end clientele, ensuring their unique needs are met. • Set up attractive retail displays and floor items to enhance the shopping experience. • Address customer complaints regarding pricing or product quality in a timely and effective manner. • Collaborate with other departments to ensure product availability for customer requests.
2025-05-24T08:38:40Z