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7 results for Customer Service Representative in Des Moines, IA

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Looking for a fresh start in your customer service career? Robert Half is hiring a Customer Service Representative for a reputable company in West Des Moines! This temp-to-hire role offers comprehensive training, growth opportunities, and great work-life balance. This is your chance to transition into a permanent position and grow with an amazing company. Apply now!

Key Responsibilities:

Build positive relationships with customers by addressing inquiries and issues efficiently.
Collaborate with internal teams to problem-solve and ensure customer satisfaction.
Complete administrative duties such as updating accounts, processing orders, and routing communications.

Friendly and professional demeanor with excellent communication skills.
Ability to learn quickly in a dynamic environment.
Previous administrative or customer service experience is a plus.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

7 results for Customer Service Representative in Des Moines, IA

Customer Service Representative Looking for a fresh start in your customer service career? Robert Half is hiring a Customer Service Representative for a reputable company in West Des Moines! This temp-to-hire role offers comprehensive training, growth opportunities, and great work-life balance. This is your chance to transition into a permanent position and grow with an amazing company. Apply now! Key Responsibilities:<ul><li>Build positive relationships with customers by addressing inquiries and issues efficiently.</li><li>Collaborate with internal teams to problem-solve and ensure customer satisfaction.</li><li>Complete administrative duties such as updating accounts, processing orders, and routing communications.</li></ul>

Customer Service Representative Robert Half is seeking motivated Customer Service Representatives for a temp-to-hire opportunity in Urbandale. If you love helping people and take pride in solving problems, we have the role for you. Join a company that values hard work, dedication, and employee development. Apply today for immediate consideration. Key Responsibilities:<ul><li>Provide outstanding customer service via phone, email, and online platforms.</li><li>Investigate and resolve customer concerns, ensuring a positive experience.</li><li>Process orders, returns, and account updates accurately.</li></ul>

Customer Service Representative Ready to take your customer service skills to the next level? Robert Half is hiring a Customer Service Representative for a growing business in Altoona. This temp-to-hire position offers an opportunity to showcase your abilities and grow within the company. Ready for the next step in your career? Apply now to be considered for this exciting opportunity. Key Responsibilities:<ul><li>Respond to customer inquiries and provide solutions promptly and professionally.</li><li>Record and track customer interactions using internal systems.</li><li>Collaborate with team members to improve customer satisfaction.</li></ul>

Customer Support Representative Job Opportunity: Customer Support Representative Are you passionate about delivering exceptional customer support and interested in joining a globally recognized leader in agricultural equipment? Robert Half is hiring a Customer Support Representative to join John Deere's e-Commerce Contact Center team in Johnston, IA! This is an exciting opportunity to represent a world-class organization, build meaningful relationships with customers, and develop professionally in a supportive team environment. Location: Johnston, IA (Onsite at John Deere Financial) Responsibilities:<ul><li>Provide outstanding customer service by handling inbound calls from customers and dealers across the USA, Canada, and Australia regarding part orders or items available for purchase on Shop.Deere.com.</li><li>Make occasional outbound calls to research, investigate, and follow up on customer inquiries.</li><li>Accurately document all interactions in the internal case management system.</li><li>Handle approximately 15-20 calls per day.</li></ul> Schedule:<ul><li>Contact Center hours: Monday – Friday, 7:00 AM – 6:00 PM CST.</li><li>Three rotating 8-hour shifts:</li><li>7:00 AM – 3:30 PM</li><li>8:00 AM – 4:30 PM</li><li>9:30 AM – 6:00 PM</li><li>Must be available for any shift within the support window.</li><li>Work onsite five days a week with the option to work from home on Fridays.</li></ul>

Customer Support Representative Job Opportunity: Customer Support Technician – Enterprise Contact CenterAre you ready to join a leading team at John Deere? Robert Half is currently hiring a Customer Support Technician to provide front-line technical support, solutions, and information to customers regarding product-related inquiries, issues, and concerns. You will help optimize customer satisfaction and retention as a key part of John Deere’s Enterprise Contact Center team. Why You’ll Love This Job:<ul><li>Retention Bonuses: Enjoy bonuses at 6, 12, and 18 months of employment.</li><li>Pay Increases: Receive pay raises at 6, 12, and 18 months.</li><li>Career Growth: Contingents are eligible to seek full-time employment within John Deere by monitoring the careers page.</li><li>Dynamic Work Environment: Support customers via telephone, email, and chat while documenting interactions in our case management system.</li></ul> Key Responsibilities:<ul><li>Provide technical support via phone, email, and chat to customers.</li><li>Address general product questions, availability, and compatibility.</li><li>Troubleshoot and resolve issues related to Ag, Residential and Commercial Turf, and Golf products.</li><li>Handle warranty registration, extended warranty coverage, and out-of-warranty assistance.</li><li>Assist with parts and publications lookups.</li><li>Support customers with Loyalty Rewards program inquiries.</li></ul> Support Hours:<ul><li>Monday - Friday between 7am - 6pm CST.</li><li>Must be available to work any 8-hour shift within the support window.</li></ul> Special Considerations:<ul><li>Training will be conducted on the 8-4:30pm shift for approximately 6 weeks.</li><li>Full productivity expected within 3-4 months of the start date.</li><li>The first 2 weeks will consist of classroom training, followed by 2-4 weeks of on-the-job training and mentoring.</li></ul>

Customer Support Representative Robert Half is hiring for THREE E-Commerce Customer Support Representatives to support our client in Johnston, IA! This candidate will provide frontline support to channel partners, customers, and company personnel on product-related inquiries, focusing on moderately complex policies, issues, and concerns. This role aims to optimize customer satisfaction and retention by delivering effective information and solutions. The products supported may include parts, whole goods, or product-related services. Apply today or call our team directly at 563-359-3995 to learn more. Paige, Christin, and Erin are great points of contact! This candidate must be available to work any 8-hour shift within the 7am-7pm support window, rotating shifts within the team.This candidate will work on-site in Johnston, five days a week with the option to work from home on Friday's.Training will be 8am to 4:30pm Monday to Friday. Key Responsibilities:<ul><li>Customer Interaction: Respond to and resolve inquiries from customers, dealers, and company personnel concerning moderately complex problems and concerns.</li><li>Documentation: Accurately document all interactions and issues related to the area of responsibility, ensuring detailed and precise records.</li><li>Information Distribution: Distribute additional product, service, and policy information to customers, dealers, and other personnel as required.</li><li>Problem-Solving: Collaborate with team members to develop common solutions to problems, maintaining required service levels.</li><li>Information Maintenance: Ensure the accuracy and availability of customer-related information online.</li><li>Promotion: Assist in promoting products, services, and programs through special offerings, mailings, and proactive user contact.</li><li>Negotiation: Negotiate with customers, dealers, and company personnel to provide proper policy execution and adequate resolution.</li></ul>Qualifications:<ul><li>Call Center experience</li><li>6+ months experience with customer service/support experience</li><li>Efficient researching/troubleshooting skills</li><li>Excellent written and verbal communication skills</li><li>Speak with confidence</li><li>Proficiency with Microsoft Office products</li><li>Willing to work occasional overtime and holidays</li><li>Solid work history and proven dependability</li><li>Reliable at home internet and a distraction free workplace</li></ul>

Audio/Video Conferencing Specialist Job Title: Audio / Video Conferencing Specialist GENERAL PURPOSE OF THE JOB: The AV Specialist proactively owns and supports business Audio/video (AV) functions and all conference rooms to ensure the highest possible availability and quality. The AV Specialist contributes to this function by modifying and maintaining the AV infrastructure, backing up systems as available, monitoring equipment and networks for failures, checking the functionality of each room as scheduled, and maintaining hardware / software with current firmware and patch levels to ensure system health. They coordinate with the ITSC, System Administrators and ITAM as appropriate to ensure coordination of support efforts. When new AV systems, rooms, or solutions are being planned they provide expert advice and input to find the best solution at the appropriate price point. This position will also provide concierge IT service for the executive leadership team. ESSENTIAL DUTIES AND RESPONSIBILITIES: AV System Administration • Produces process, network, and physical maps of all of AV systems and their high-level interfaces, to ensure integration, consistency, and continuity across all systems. • Participates in the design, selection and development of new AV rooms and services. • Participates in projects, not only during design and installation, but also for continuous improvement or operational projects. • Assesses risk, identifying critical service and system dependencies and defining and implementing countermeasures. • May liaison with outside vendors on matters of new equipment and maintenance procedures. • Designs secure and resilient AV architecture that meets all the current and anticipated future AV requirements of the organization. • Ensures the AV processes, metrics and documentation are regularly reviewed and audited for efficiency, effectiveness, and compliance. • Produces and keeps up to date all AV design, architectural, policy, training and specification documentation. • Stays abreast of current technology in the field and subsequently implements new equipment and processes to meet company or user needs. • Recommends proactive, innovative IT solutions for the improvement of AV system design and operation whenever and wherever possible. • Translates logical designs into physical designs, taking account of business requirements, target environments, processes, performance requirements, existing systems and services, and any potential reliability-related aspects. • Creates and maintains AV design policies, philosophies and criteria, covering all areas including connectivity, capacity, interfaces, security, resilience, recovery, access and remote access, and ensuring that all new services meet their service levels and targets. • Travels as needed to support the AEL AV systems, including business conferences, agent appreciation events, or other sponsored functions. AV System Support • Manages and maintains the organization’s AV services • Educates customers on the services available and how to properly utilize them. • Helps formulate AV packages and associated options to best meet customers’ needs. • Performs advanced AV system administration and configuration. • Conducts advanced AV system testing, monitoring, and troubleshooting • Backs up and restores AV systems. • Contributes to and maintains the AV related content of the knowledge base • Bachelor’s degree in information technology, business administration or related field of study (preferred); plus three (3) years’ experience in systems or network administrati

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7 results for Customer Service Representative in Des Moines, IA

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