Network Administrator (Generalist)<p>We are offering a permanent employment opportunity for a Network Administrator in the service industry, based in Addison, Texas. In this role, you will be pivotal in providing technical support to our team, troubleshooting system and network issues, and ensuring a smooth user experience for all levels of management.</p><p><br></p><p>Responsibilities:</p><p>• Proficiency in Cisco Technologies, demonstrating the ability to maintain and troubleshoot network systems.</p><p>• Solid understanding of Citrix Technologies, with the capability to manage and optimize virtualized environments.</p><p>• Expertise in Cloud Technologies, including design, implementation, and management of cloud-based systems.</p><p>• Familiarity with Dell Technologies, showcasing the ability to handle and resolve hardware and software issues.</p><p>• Experience in Firewall Technologies, ensuring the security, integrity, and high availability of data.</p><p>• Demonstrated knowledge in AB Testing, to optimize system performance and user experience.</p><p>• Proficiency in Active Directory, managing user accounts, permissions, and access rights.</p><p>• Expertise in Backup Technologies, ensuring data redundancy and recovery in the event of system failures.</p><p>• Experience in Cluster Analysis, providing insights to improve system efficiency and performance.</p><p>• Knowledge in Computer Hardware, demonstrating the ability to troubleshoot, repair, and maintain computer systems.</p><p><br></p><p><br></p>Desktop Support Analyst<p>We are offering a permanent employment opportunity for a Desktop Support Analyst in Dallas, Texas. In this role, you will provide crucial support in managing IT hardware, assisting users remotely, and ensuring the smooth operation of essential systems, all while working in a fast-paced environment.</p><p><br></p><p><strong>POSITION: SENIOR DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DALLAS, TX ONSITE</strong></p><p><strong>DURATION: 3 MONTH CONTRACT TO HIRE</strong></p><p><strong>SALARY: 70K-80K</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Accurately manage and maintain hardware for various operating systems and devices, including MacOS, IOS, Windows Server/PC, and Android.</li><li>Provide remote support to users by resolving technical issues and troubleshooting.</li><li>Assist in managing backups and tape management.</li><li> Supervise large installations of systems such as Apple TV, Sonos, and DirecTV.</li><li>Configure and set up Desktop Mitel Phones.</li><li> Demonstrate proficiency in servicing Microsoft Office 2019+.</li><li> Implement and enforce IT policies, ensuring organization-wide compliance.</li><li>Maintain local printer systems.</li><li>Support basic networking tasks involving layered switching.</li><li> Manage third-party software packages, including ESRI ArcGIS and BMC Track-It.</li><li>Oversee wide format printing options for the Geo Team.</li><li>Handle modern conferencing tools and services.</li></ul>End User Support<p>Robert Half has a client located in Irving, seeking an End User Support. If you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment, you will thrive in this position. This an End User Support position, which is a contract to hire opportunity, is located in Irving area.</p><p><br></p><ul><li>Provide phone, webchat, and in-person support to end users and external vendors on a variety of Information Technology related issues; ~90% of the support will be via phone, basic access/minimal support to external vendors</li><li>Research and resolve basic network (VPN, network printer), hardware, and software application problems</li><li>Document and track the details of the problem, both status and resolution, within the help desk tracking application</li><li>Communicates and follows-up with the user while working the problem and ensures successful and timely completion of the problem</li><li>Provide assistance with division office moves, computer refreshes and fill-in for division IT personnel on an as-needed basis</li><li>Administer user accounts for Active Directory and Office 365 suite including Outlook, Excel, etc. </li></ul>Desktop Analyst<p><strong>Job Opportunity: Desktop Analyst (Contract)</strong></p><p>Are you a skilled IT professional passionate about problem-solving and improving organizational infrastructure? We’re seeking a <strong>Desktop Analyst</strong> to join a dynamic team where you’ll play a critical role in evaluating, prioritizing, and coordinating technical support to meet evolving IT needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Fully evaluate hardware and software requests to support IT requirements.</li><li>Prioritize and manage case workflows while resolving client escalations.</li><li>Troubleshoot issues related to operating systems, hardware, and desktop-based security methodologies.</li><li>Provide support for multi-platform environments including applications and systems such as Windows XP/2000 Professional, Microsoft Office Suite, Lotus Notes, Microsoft Exchange, and Citrix Access Gateway.</li><li>Install and configure non-standard and legacy applications as needed.</li><li>Assist in resolving advanced technical issues and contribute to IT projects of moderate size and organizational impact.</li></ul><p><strong>Skills and Competencies</strong></p><ul><li>Strong troubleshooting capabilities in advanced infrastructure settings, including Windows operating systems and Ethernet/TCP-IP protocols.</li><li>Familiarity with hardware from providers such as HP and Dell.</li><li>Experience in project coordination, including managing workflows and escalations.</li><li>Excellent verbal and written communication skills; ability to collaborate effectively in a team environment.</li><li>Proficiency in Microsoft Office Suite, with a solid understanding of IT infrastructure technologies.</li><li>Great problem-solving, analytical, organizational, and planning skills.</li></ul><p><br></p>ERP Integration ManagerData Integration Specialist<br><br>Key Responsibilities:<br>• Design and Develop Integration Solutions: Create and implement integration workflows, understanding business requirements, data sources, and target systems.<br>• Build Data Integration Processes: Develop and configure processes to extract, transform, and load (ETL) data between various systems, including data warehouses, Azure, Medius, Workday and other applications.<br>• Maintain Data Warehouse: Create and maintain integration processes from ERP systems and other source systems into a data warehouse to maximize uptime and fresh data to be fed into Power BI reports for business users.<br>• Implement EDI File Transmission: Configure integration systems to handle the transmission and transformation of EDI messages between trading partners, ensuring compliance with industry standards.<br>• Integrate with Workday and Medius: Establish seamless integration between Azure and Workday, as well as Medius, to enable smooth accounts payable automation and streamline invoice processing.<br>• Collaborate with Stakeholders: Work closely with business analysts, data architects, system administrators, and other team members to gather requirements and ensure effective integration solutions.<br>• Ensure Data Quality: Implement data validation mechanisms to ensure data accuracy, consistency, and adherence to business rules.