We are offering an exciting opportunity for a Billing Supervisor/Manager to join our team in Columbia, Maryland. You will play a pivotal role in our organization, managing critical processes such as tenant lease agreement workflow, operating expense reconciliations, and leasing metrics. You will also be responsible for ensuring timely and accurate billing in accordance with lease terms. Your role will also extend to staff management, including recruitment, supervision, and performance appraisals.

Responsibilities:

• Oversee the workflow of new and amended lease documents, ensuring all executed documents are properly accounted for.

• Establish an effective review process to extract crucial information from lease documents for accurate billing.

• Oversee the accurate and timely completion of mid-year and annual operating expense reconciliations, in line with lease requirements.

• Ensure accurate calculation and confirmation of leasing metrics for proposed leases against established thresholds.

• Manage the collection and application of payments to tenants’ accounts, including late fees, in accordance with lease documents and company guidelines.

• Oversee the prompt processing of tenant credits as per guidelines.

• Execute key controls over Revenue Recognition, Expense recoveries, Rent Collections, and Cash Receipts.

• Manage staff including recruitment, supervision, disciplinary actions, recognition, performance appraisals, and terminations.

• Develop and train staff to ensure high skill levels and technical competence.

• Applicant must possess a minimum of 8 years of experience in commercial real estate

• Experience with managing and developing a team

• Familiarity with Customer Relationship Management (CRM) systems is essential.

• Comprehensive knowledge of accounting functions is a must.

• Experience in managing Accounts Payable (AP) and Accounts Receivable (AR) is crucial.