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7 results for Customer Experience Specialist in Collierville, TN

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We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum.

This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours

Responsibilities:

• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.

• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.

• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.

• Assist guests by providing directions and answering any inquiries they may have about the exhibits.

• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.

• Provide talking points and relevant information to guests.

• Achieve organizational sales and service goals by promoting and selling museum merchandise.

• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.

• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.

• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.

• Proven work experience as a Customer Service Representative for a minimum of two years

• Proficient in customer service and retail sales skills

• Ability to assist guests efficiently and effectively

• Capable of directing guests to appropriate sections or personnel within retail stores

• Strong understanding of retail business operations

• Familiarity with store inventory management and related software

• Excellent interpersonal skills and the ability to build positive relationships with customers

• Strong verbal and written communication skills

• Problem-solving skills with a customer-centric approach

• Ability to work flexibly in a dynamic retail environment

• High school diploma or equivalent; higher degree in a relevant discipline would be a plus.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

7 results for Customer Experience Specialist in Collierville, TN

Guest Services Representative We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.

Client Services Representative We are in search of a Client Services Representative to become a part of our client who is rapidly growing. The selected candidate will be based in Collierville, Tennessee, 38017, United States. The main focus of this role will be handling customer orders and inquiries, ensuring accurate record-keeping, and delivering an exceptional level of customer service. Responsibilities: • Efficiently enter all customer orders and maintain high service standards for both internal and external customers.• Actively monitor various communication channels to respond to customer inquiries promptly.• Update important timelines such as ETA, ATA, schedules and confirmations of arrivals and empty return as directed by the supervisor.• Regularly update company-related software to ensure accurate information is available for executing delivery and pickup.• Uphold the company's core values and conduct all business operations in a highly ethical manner.• Maintain accurate customer credit records and process customer credit applications with precision.• Use various software systems, including SixWheel, ADP, and other related software, for basic updates to meet required service levels.• Build and maintain solid relationships with vendors and customers, ensuring their needs are met in a timely manner.• Communicate intercompany charges and inform supervisor of any vendor or customer disputes.• Follow established efficiencies to increase capacity and deliver the highest quality of customer service as per our Service Level Agreements.• Perform other duties as assigned by the management.

Account Manager The Medical Benefits Account Manager is responsible for managing and overseeing client accounts related to medical insurance benefits. This role involves maintaining strong client relationships, providing expert guidance on health plan options, ensuring compliance with regulations, and handling day-to-day benefits administration. The ideal candidate will have extensive experience in medical insurance, account management, and employee benefits. <ul><li>Serve as the primary point of contact for clients regarding their medical insurance plans.</li><li>Build and maintain strong relationships with clients, brokers, and carriers.</li><li>Manage renewals, enrollments, and plan changes effectively.</li><li>Act as a 3rd party resource to companies seeking assistance with changes to employee benefits and information </li><li>MUST have medical carrier or medical brokerage experience </li></ul>

Cash Application Specialist We are a company in the manufacturing sector offering a permanent employment opportunity for a Cash Application Specialist. You will be part of a dynamic environment where your primary responsibilities will include maintaining and processing customer credit applications and records. Responsibilities: • Oversee daily cash transactions including ACH, wire transfers, and checks, applied to customer accounts.• Swiftly identify and correct reconciliation discrepancies.• Perform daily reconciliation tasks for multiple bank deposits.• Maintain effective communication with the Credit Department to address any cash application issues.• Conduct monthly reconciliation in collaboration with the Treasury Manager.• Keep bank documents filed and organized effectively.• Supervise the processing of approved write-offs, offsets, and re-agings.• Perform additional tasks as directed by the management.

Accounts Receivable The Accounts Receivable Specialist is responsible for ensuring timely and accurate processing of customer payments, maintaining organized records, and effectively managing outstanding balances. This role involves generating and distributing invoices, reconciling payments, resolving customer inquiries, and proactively pursuing collections on overdue accounts. The ideal candidate will possess strong attention to detail, excellent communication skills, and a solid understanding of accounting principles, contributing to the financial health and efficiency of the organization.

Bilingual Receptionist We are offering a long term contract employment opportunity for a Receptionist in MEMPHIS, Tennessee. The Receptionist will be the first point of contact for our customers, guiding them to their desired location within the building. They will also manage incoming phone calls and ensure a smooth and efficient communication process. Responsibilities: • Speaking in both Spanish and English with visitors.• Welcome visitors by greeting them, in person or on the telephone• Direct visitors by maintaining employee and department directories• Answer, screen, and forward any incoming phone calls while providing basic information when needed• Operate a multi-line telephone system to direct calls efficiently • Keep reception area tidy and presentable with all necessary materials• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing• Maintain security by following procedures and controlling access via the reception desk• Ensure reception area is run efficiently and effectively at all times• Handle any customer inquiries and resolve them promptly and professionally.

Inventory Accountant We are offering an exciting opportunity for an Inventory Accountant to join our team in Memphis, Tennessee. The role involves handling a variety of core accounting responsibilities, with a particular focus on inventory valuation and plant expenses. The successful candidate will be expected to utilize their in-depth knowledge of accounting principles to manage and maintain the accuracy and efficiency of accounting processes within the department. Responsibilities:• Analyzing balance sheets, assets, and expense accounts to provide detailed explanations for variances.• Utilizing ERP and expert systems to obtain necessary information for research and reconciliation processes.• Running daily, weekly, and monthly reports to ensure timely resolution of reconciling items.• Developing and maintaining updated Standard Operating Procedures (SOPs) to support departmental tasks and processes.• Assisting with internal and external audits by preparing client schedules and worksheets as needed.• Demonstrating proficiency in inventory, manufacturing, and accrual accounting procedures.• Developing driver-based budgets for plant operations.• Collaborating closely with onsite teams and participating in onsite meetings to drive departmental objectives.• Demonstrating proficiency in the use of Excel, Access, and other office tools.• Managing and maintaining accountability for the timeliness and efficiency of month-end activities, variance analysis, key inputs, and balance sheet reconciliations.

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7 results for Customer Experience Specialist in Collierville, TN

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