We are seeking an Office Manager to join our team based in Chicago, Illinois. In this role, you will be responsible for a variety of tasks, from processing new permanent onboarding to managing office supplies. You will be expected to provide support across multiple departments, ensuring smooth operations and efficient workflow.
Responsibilities
• Oversee new permanent onboarding processes, including coordinating tech setup and preparing office space
• Manage office supplies, including ordering new supplies and performing regular inventory checks
• Provide support to the executive team, helping to streamline their workflow and maximize efficiency
• Work closely with underwriting and sales departments, providing necessary support and assistance
• Manage customer relations, addressing inquiries and resolving issues promptly
• Maintain accurate records of customer accounts, regularly monitoring them for any necessary action
• Process customer credit applications with precision and speed
• Use accounting software systems and CRM to manage accounting functions and keep track of customer interactions
• Handle inbound calls, providing excellent customer service and escalating issues when necessary
• Utilize Workday for various HR-related tasks and responsibilities, ensuring all employee data is up-to-date and accurate.
• Familiarity with Concur software is essential.
• Must have knowledge and experience in using CRM systems.
• Ability to manage accounting functions accurately and efficiently.
• Proficiency in managing Accounts Payable (AP) and Accounts Receivable (AR).
• Must have experience in handling and answering inbound calls professionally.
• Familiarity with Workday software is a plus.
• Experience in onboarding new employees effectively.
• Should have experience in managing and maintaining supply inventory.