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14 results for It Support Engineer in Chicago, IL

MES Engineer
  • Schaumburg, IL
  • onsite
  • Permanent
  • 110000.00 - 125000.00 USD / Yearly
  • <p><strong>IT lead MES engineer</strong></p><p><strong>ONSITE 5 DAYS - Tuscaloosa, Alabama</strong></p><p><br></p><p>We are looking for a Sr. IT lead position, the candidate will be responsible to provide to IT support:</p><ul><li>Detailed understanding of MES for manufacturing operations</li><li>Project coordination and Management</li><li>Team management: including project assignments, team availability and Shift management</li><li>Understanding of IT support areas: Infrastructure & Network</li></ul><p><strong> </strong></p><p><strong>Duties and Responsibilities</strong></p><p><strong> </strong></p><p><strong>MES</strong></p><p>·        MES System monitoring, troubleshooting, problem resolution and implementation</p><p>·        Make changes to or create required steps or logic within the MES system</p><p>·        Track and control MES devices and their configurations</p><p>·        Hardware support - configuration of printers, scanners (PPC), cconfigure and troubleshoot barcode scanners</p><p>·        Inventory Management of hardware used for operations</p><p>·        Take new MES requirements / changes from operations team:</p><p>o Translate it into technical specifications</p><p>o Creating work instructions</p><p>o SQL Job maintenance and tracking</p><p>o Review and test the change with production team and 3rd party support</p><p>o Plan for rollout</p><p> </p><p><strong>Infrastructure</strong></p><p>·        Basic level network troubleshooting</p><p>·        Should be able to troubleshoot other systems that are integrated with MES (such as JIS sequence system, Paintshop system, AIB, HMI etc.)</p><p><br></p><p><strong>Project Management</strong></p><p>·        This position will function as the dedicated Sub-Project Manager working with the PM team to plan and coordinate for all projects</p><p><br></p><p><strong>Team management</strong></p><p>·        MES Team coordination – Assign projects to MES Engineers, support the MES Engineers for projects from Assignment to Implementation</p><p>·        Manage IT Team’s availability and shift management</p><p>·        Regular status and review meetings with IT Director</p>
  • 2026-01-21T13:33:49Z
Cyber Security Engineer
  • Chicago, IL
  • onsite
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • We are looking for an experienced Cyber Security Engineer to join our team on a long-term contract basis. In this hybrid role, based in Chicago, Illinois, you will play a crucial part in safeguarding our systems and network infrastructure against potential threats. This position involves leading incident response activities, mentoring team members, and working with cutting-edge security tools and technologies.<br><br>Responsibilities:<br>• Lead and manage incident response efforts, including investigations of malware and other security threats.<br>• Oversee configuration and management of firewall technologies such as Checkpoint and Cisco ASA.<br>• Utilize expertise in Azure environments to implement and maintain robust security measures.<br>• Collaborate with team members to mentor and enhance their technical capabilities.<br>• Write and analyze scripts in Python and PowerShell to support security operations.<br>• Ensure compliance with security protocols and maintain configuration management processes.<br>• Monitor and respond to potential vulnerabilities across the network.<br>• Provide strategic recommendations for enhancing cyber defense systems.<br>• Work onsite two days per week to support team operations and security initiatives.<br>• Incorporate security clearance requirements into operational activities.
  • 2026-01-21T14:28:56Z
IT Field Technician
  • Schaumburg, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for an experienced IT Field Technician to join our team in Schaumburg, Illinois. This is a long-term contract position that involves supporting multiple branches in the surrounding area. The role requires a mix of on-site work at the main office and travel to local branches, offering an opportunity to engage directly with users and resolve technical issues.<br><br>Responsibilities:<br>• Provide technical support to multiple branch locations, addressing hardware, software, and connectivity issues.<br>• Perform troubleshooting tasks such as password resets, printer problem resolution, and basic network diagnostics.<br>• Set up and configure computers and associated hardware for end users.<br>• Ensure excellent customer service by managing user inquiries and resolving issues promptly.<br>• Travel to branch locations within the designated area to provide on-site IT assistance.<br>• Maintain and update hardware systems as necessary to ensure optimal performance.<br>• Collaborate with other IT team members to implement solutions and improve processes.<br>• Document technical issues and their resolutions for reference and reporting purposes.<br>• Manage inventory of IT equipment and ensure proper allocation across branches.<br>• Follow company protocols and guidelines while addressing technical challenges.
  • 2026-02-20T17:38:47Z
MAC/JAMF Engineer
  • Downers Grove, IL
  • remote
  • Temporary
  • 55.41 - 64.16 USD / Hourly
  • <p>We are looking for an experienced macOS expert with extensive knowledge of JAMF and enterprise identity frameworks to join our team on a contract basis. In this role, you will lead efforts to troubleshoot and resolve critical issues in macOS device enrollment, identity management, and migration workflows. This position is based in Downers Grove, Illinois, and offers an opportunity to work on high-impact projects in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve macOS migration failures from Jamf to Intune, ensuring seamless device enrollment.</p><p>• Address issues related to enrollment notifications and reassignment workflows for macOS devices.</p><p>• Repair and optimize enrollment profiles, device tokens, and Apple–Intune handshake processes.</p><p>• Analyze and fix identity enforcement failures on macOS devices integrated with Intune.</p><p>• Ensure proper synchronization between Entra ID credentials and Okta integration at login.</p><p>• Develop compliant identity workflows that align with enterprise security standards and policies.</p><p>• Provide technical expertise and guidance to engineering teams working with Intune, Jamf, and identity platforms.</p><p>• Collaborate with Microsoft and Apple Enterprise Support to escalate and resolve complex technical challenges.</p><p>• Create detailed documentation of migration steps, troubleshooting processes, and best practices.</p><p>• Architect solutions to prevent conflicts between Apple-required local accounts and Zero Trust models.</p>
  • 2026-02-17T18:38:47Z
Senior Salesforce Technical Lead
  • Chicago, IL
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
  • 2026-01-22T15:34:06Z
Systems Engineer
  • Chicago, IL
  • onsite
  • Permanent
  • 150000.00 - 180000.00 USD / Yearly
  • <p>We are looking for a skilled Principal Systems Engineer to join our team in Chicago, Illinois. This role requires a strong understanding of AI platforms, cloud technologies, and modern infrastructure tools. The ideal candidate will play a crucial role in designing, implementing, and maintaining systems to support cutting-edge financial services.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement AI platforms and models to optimize business processes.</p><p>• Manage cloud environments including Microsoft Azure, AWS, and Google Cloud Platform.</p><p>• Develop and maintain Infrastructure as Code solutions using tools like Terraform and Ansible.</p><p>• Oversee containerization efforts with technologies such as Docker and Kubernetes.</p><p>• Implement and maintain data platforms such as Azure Synapse and Databricks.</p><p>• Configure and monitor backup solutions, including CommVault.</p><p>• Manage virtual environments using hypervisors like VMware vSphere.</p><p>• Utilize monitoring and logging tools such as CloudWatch and Prometheus for system analysis.</p><p>• Write and maintain scripts using languages like Powershell, Python, and Bash.</p><p>• Collaborate across teams to ensure seamless integration of SaaS solutions.</p>
  • 2026-02-12T21:43:44Z
PHP Software Engineer
  • Chicago, IL
  • remote
  • Contract / Temporary to Hire
  • 60.00 - 65.00 USD / Hourly
  • <p>As a Senior Software Engineer, you will work across both legacy and modern stacks, helping transform PHP-based systems into containerized, Node.js‑driven microservices running on AWS. This role is ideal for someone who enjoys solving complex backend challenges, improving performance and reliability, and building systems built for scale.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Modernize and refactor legacy PHP and cron-driven applications into Node.js-based microservices</li><li>Design and build scalable, containerized services using Docker and AWS ECS</li><li>Improve backend performance, reliability, and system clarity across the platform</li><li>Develop and enhance high‑throughput redirect, tokenization, and messaging services</li><li>Support and help implement multi‑tenant SaaS architecture, including:</li><li>Client isolation</li><li>Customer-specific databases</li><li>Environment-level segmentation</li><li>Work with engineering leadership to design systems that handle burst traffic, heavy write volume, and unpredictable user behavior</li><li>Collaborate with cross-functional technical teams to ensure secure, scalable, and maintainable system designs</li><li>Contribute to ongoing modernization efforts, infrastructure improvements, and code quality standards</li></ul><p><br></p>
  • 2026-02-18T19:33:49Z
Sr. Software Engineer
  • Lisle, IL
  • remote
  • Permanent
  • 130000.00 - 145000.00 USD / Yearly
  • We are looking for an experienced Senior Software Engineer to join our team in Lisle, Illinois. In this role, you will lead the development of robust infrastructure systems and collaborate with interdisciplinary teams to deliver innovative software solutions. This position offers the opportunity to design secure systems while driving operational stability and quality.<br><br>Responsibilities:<br>• Lead the design and implementation of secure and scalable RESTful infrastructure systems.<br>• Collaborate with diverse teams, including front-end developers, designers, and product specialists, to create high-quality software solutions.<br>• Develop authentication, authorization, and identity management systems using industry-standard protocols.<br>• Create detailed documentation, including architectural diagrams and technical specifications, for infrastructure and system processes.<br>• Perform thorough code reviews to ensure adherence to quality standards and maintainability.<br>• Architect solutions with a focus on scalability, modularity, and extensibility.<br>• Maintain operational stability by monitoring system performance and addressing issues proactively.
  • 2026-01-29T21:48:44Z
IT Manager/Director
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>The Manager of Information Technology will own and oversee internal IT operations and infrastructure while strengthening the firm’s cybersecurity posture in partnership with an outsourced vCISO provider. Reporting to the Head of AI & Technology Solutions, this role sits within the AI & Technology Solutions team and partners closely with Product and Data leadership to align IT systems with future workflows and AI initiatives.</p><p>This position is central to building a modern, reliable, and secure technology environment that enables seamless collaboration and world-class user experience. The firm operates on a hybrid model, with a strong preference for spending at least three days per week in the Chicago office in coordination with leadership.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Elevate Internal Technology Experience</p><ul><li>Significantly improve internal satisfaction with technology and tech support</li><li>Ensure team members feel supported, empowered, and unencumbered by avoidable technical issues</li><li>Collect and act on ongoing feedback to continuously improve the user experience</li></ul><p>Manage Managed Service Provider (MSP)</p><ul><li>Oversee the firm’s MSP and ensure SLAs are consistently met or exceeded</li><li>Drive a high-touch, white-glove support culture</li><li>Own vendor contracts and renewals across hardware, software, cybersecurity, and IT services</li><li>Hold MSP and security partners accountable through structured performance reviews</li><li>Lead quarterly MSP and vCISO alignment sessions</li><li>Step in hands-on when needed to expedite resolutions or validate MSP work</li></ul><p>Own IT Infrastructure</p><ul><li>Manage hardware lifecycle planning, procurement, and inventory</li><li>Coordinate onboarding and offboarding in partnership with HR and external partners</li><li>Administer core platforms including Google Workspace, Slack, Box, Microsoft 365, and other key applications</li><li>Ensure strong identity and access management through Okta</li><li>Oversee JAMF or Intune policies with MSP support</li><li>Maintain accurate internal documentation, runbooks, and system records</li><li>Handle escalated troubleshooting as needed</li></ul><p>Cybersecurity Leadership</p><ul><li>Serve as the internal point of contact for information security</li><li>Conduct basic internal checks including device compliance, MFA enforcement, and endpoint security</li><li>Partner with vCISO providers on threat monitoring, SIEM/log reviews, risk and vulnerability assessments, and incident response planning</li><li>Support evaluation and selection of vCISO partners</li><li>Ensure clear alignment and execution of security responsibilities across vendors</li></ul><p><br></p>
  • 2026-01-26T15:33:37Z
Desktop Support Analyst
  • Maywood, IL
  • onsite
  • Temporary
  • 34.10 - 38.80 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs.<br><br>Responsibilities:<br>• Reset passwords and address user access concerns to ensure smooth system functionality.<br>• Diagnose and resolve technical issues related to hardware and software in a timely manner.<br>• Collaborate with the Impact IT Team to support system-related tasks and organizational projects.<br>• Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations.<br>• Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings.<br>• Monitor and optimize system performance to ensure hardware and software run efficiently.<br>• Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders.<br>• Offer occasional on-call support during night shifts to address urgent IT needs.<br>• Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions.<br>• Adhere to government security standards and protocols in all IT operations.
  • 2026-01-26T20:13:41Z
AI & LLM Workflow Engineer
  • Remote, IL
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>Are you passionate about building AI-powered systems that automate and orchestrate complex workflows? Our team is seeking a Workflow Engineer with a focus on AI & LLM Platforms to design, implement, and scale cutting-edge solutions for next-generation agentic and data-driven applications.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Architect and implement workflow solutions integrating Large Language Models (LLMs) and machine learning components.</li><li>Build and optimize AI-powered, agentic workflow patterns for real-world business processes.</li><li>Develop robust orchestration logic using Python or Node.js.</li><li>Collaborate with AI engineers and data scientists to design and integrate agentic systems and applied data science solutions.</li><li>Implement Retrieval Augmented Generation (RAG) pipelines to enhance LLM- and data-driven applications.</li><li>Automate and monitor machine learning workflows, ensuring performance, reliability, and scalability.</li><li>Support deployment and lifecycle management of production AI/ML workflows on modern platforms.</li><li>Document best practices and promote knowledge sharing related to workflow automation and AI/LLM system integration.</li></ul>
  • 2026-01-26T21:53:40Z
LLM & AI- DevOps Engineer
  • Remote, IL
  • remote
  • Permanent
  • 120000.00 - 165000.00 USD / Yearly
  • <p>Join our team as a DevOps Engineer specializing in Artificial Intelligence (AI) and Large Language Model (LLM) infrastructure. You will play a critical role in architecting, deploying, and optimizing scalable AI platforms using modern DevOps practices and state-of-the-art tools.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, automate, and manage CI/CD pipelines for deploying and maintaining AI/LLM workloads.</li><li>Collaborate with AI engineers and data scientists to streamline model deployment, versioning, and monitoring.</li><li>Design and maintain cloud infrastructure using Infrastructure as Code (IaC) platforms such as Terraform and Ansible.</li><li>Orchestrate and manage containerized AI environments using Kubernetes.</li><li>Implement robust monitoring and logging solutions utilizing Grafana and Prometheus.</li><li>Optimize AI model inference and training workloads—especially for NVIDIA GPU-powered environments.</li><li>Apply strict security and compliance standards for all infrastructure components.</li><li>Diagnose and resolve production issues, continuously improving reliability and scalability of AI services.</li></ul>
  • 2026-01-26T20:23:38Z
Help Desk/Desktop Support Analyst
  • Montgomery, IL
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting.<br><br>Responsibilities:<br>• Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues.<br>• Respond promptly to user IT requests, logging and managing them through the ticketing system.<br>• Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices.<br>• Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality.<br>• Order and set up IT equipment for end users, maintaining accurate inventory records.<br>• Create and update technical documentation to assist users and improve IT processes.<br>• Promote cyber security best practices among users, ensuring adherence to company policies.<br>• Provide expertise in warehouse systems, including packing, labeling, and printing equipment.<br>• Collaborate with team members to resolve complex IT issues and improve system performance.<br>• Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
  • 2026-02-17T19:43:57Z
ERP Manager
  • Western Suburbs, IL
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are seeking an experienced and strategic ERP Manager to oversee and optimize our core business platforms, including our ERP system, CRM, SAP, Salesforce, and related enterprise applications. The successful candidate will play a pivotal role in ensuring the reliability, performance, and continuous improvement of mission-critical business systems while leading cross-functional teams and driving efficiency throughout the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day management and administration of the company’s ERP and CRM systems (including, but not limited to, SAP and Salesforce).</li><li>Lead ERP and CRM implementation, upgrades, integration projects, and ongoing system enhancements.</li><li>Collaborate with business stakeholders to identify and document business requirements and translate them into actionable technology solutions.</li><li>Provide leadership for the ERP/CRM support team, ensuring prompt resolution of user issues and maintaining high system availability.</li><li>Develop and enforce best practices, security standards, and compliance protocols for all ERP, CRM, and integrated applications.</li><li>Manage system vendors, consultants, and service providers, including contract negotiation and performance monitoring.</li><li>Drive user adoption by delivering effective training, support resources, and change management initiatives.</li><li>Monitor system performance and analytics; recommend and implement improvements for optimization and scalability.</li><li>Stay up to date with emerging technologies and recommend enhancements to align with organizational goals.</li></ul>
  • 2026-01-23T17:48:49Z