We are offering a Facilities Coordinator position based in CHESAPEAKE, Virginia. The role involves managing facilities requests, coordinating maintenance, and liaising with various stakeholders. The successful candidate will have a strong knowledge of Microsoft Excel and the ability to handle inbound calls and provide administrative assistance.
Responsibilities:
• Coordinate and manage various facilities requests, ensuring prompt and effective resolution.
• Collaborate with different departments to establish responsibility for maintenance and repairs.
• Use computer programs such as OfficeTrax and Microsoft Suite to carry out duties effectively.
• Handle a high volume of tasks, demonstrating strong organizational and multitasking abilities.
• Liaise with landlords and other external parties as necessary.
• Maintain excellent communication and interpersonal skills to provide high-quality service.
• Review leases to determine whether landlord or tenant is responsible for facility issues.
• Utilize your background in facilities coordination to manage and schedule facility maintenance and service requests.
• Handle and resolve customer inquiries professionally and efficiently.
• Process and monitor customer accounts, taking appropriate action when necessary.
• Proficiency in Microsoft Excel
• Experience with answering inbound calls and providing customer service
• Previous experience in administrative assistance is required
• Proven experience as a Facilities Coordinator or similar role
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• High school diploma or equivalent; higher degree from a technical school will be appreciated
• Knowledge of basic accounting and finance principles
• Well-versed in technical/engineering operations and facilities management best practices
• Excellent verbal and written communication skills
• Strong planning and leadership abilities
• An eye for detail
• Excellent problem-solving abilities
• BSc/BA in facility management, engineering, business administration or relevant field
• Valid Certified Facility Manager (CFM) will be an advantage