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Gather and analyze business requirements related to ERP and Salesforce systems, ensuring alignment with business goals.
Collaborate with stakeholders to document and optimize workflows, system configurations, and integrations.
Conduct gap analysis and recommend process improvements to enhance system efficiency and user experience.
Work closely with technical teams to define functional specifications for ERP and Salesforce enhancements or customizations.
Support data migration, validation, and reporting efforts for ERP and Salesforce platforms.
Assist in the testing and deployment of new features, ensuring seamless functionality and minimal disruption to business operations.
Provide end-user training and support to improve system adoption and efficiency.
Monitor system performance and work with IT teams to resolve technical issues.

Experience as a Business Analyst with a strong focus on ERP and Salesforce solutions.
Familiarity with ERP platforms such as SAP, Oracle, NetSuite, or Microsoft Dynamics.
Proficiency in Salesforce administration, configuration, and workflow automation.
Strong understanding of data structures, reporting tools, and integration methodologies.
Ability to translate business requirements into technical specifications.
Excellent problem-solving and communication skills to work effectively with cross-functional teams.
Experience with Agile methodologies and project management tools is a plus.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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Technology Doesn't Change the World, People Do.®

Business Analyst Job in Charlotte | Robert Half

Technology Doesn't Change the World, People Do.^®