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    We are offering a contract for a permanent position as a Member Services Representative in the Insurance industry, based in CARMEL, Indiana. As a Member Services Representative, you will be responsible for handling inbound calls, processing claims, and managing data entry tasks in a dynamic environment. You will need to be comfortable with interruptions and prioritize efficiency and precision in your work.


    Responsibilities:


    • Handle and respond to inbound customer inquiries effectively

    • Process customer claims, with a target of handling 30-40 claims per day

    • Perform data entry tasks efficiently and accurately, maintaining a pace that suits the dynamic environment

    • Manage interruptions effectively, ensuring that they do not affect the efficiency and precision of your work

    • Use office software to maintain accurate customer records and perform various tasks

    • Use your basic office skills to manage tasks such as copying, emailing, and filing

    • Provide high-quality customer service, resolving customer issues and ensuring customer satisfaction

    • Update and maintain accurate customer credit records, taking appropriate action when necessary.

    • Proficient in Microsoft Word and Microsoft Excel
    • Demonstrated basic office skills
    • Strong customer service skills and experience
    • Typing speed of Alpha 6,000 - 8,000 kph
    • Experience with copying and document handling
    • Proficiency in managing emails professionally
    • Experience in filing and document organization

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.
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    Member Services Rep Job in Carmel | Robert Half