We are offering a contract for a permanent position as a Member Services Representative in the Insurance industry, based in CARMEL, Indiana. As a Member Services Representative, you will be responsible for handling inbound calls, processing claims, and managing data entry tasks in a dynamic environment. You will need to be comfortable with interruptions and prioritize efficiency and precision in your work.
Responsibilities:
• Handle and respond to inbound customer inquiries effectively
• Process customer claims, with a target of handling 30-40 claims per day
• Perform data entry tasks efficiently and accurately, maintaining a pace that suits the dynamic environment
• Manage interruptions effectively, ensuring that they do not affect the efficiency and precision of your work
• Use office software to maintain accurate customer records and perform various tasks
• Use your basic office skills to manage tasks such as copying, emailing, and filing
• Provide high-quality customer service, resolving customer issues and ensuring customer satisfaction
• Update and maintain accurate customer credit records, taking appropriate action when necessary.
TalentMatch®
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
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