<p>Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.</li><li>Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.</li><li>Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.</li><li>Track shipments and resolve delivery issues promptly, minimizing operational disruptions.</li><li>Maintain current shipping logs and ensure adherence to international shipping standards.</li><li>Support inventory management efforts for incoming and outgoing shipments.</li><li>Provide customers with timely updates on orders, product information, and resolutions to service-related concerns.</li><li>Process orders, quotes, returns, and warranty claims accurately and efficiently.</li><li>Document customer interactions to support service improvement initiatives.</li><li>Collaborate with internal teams to ensure seamless follow-up and customer satisfaction.</li></ul><p><br></p>
<p>We are seeking an experienced Customer Service Representative to join our team on a contract basis in Hudson, Ohio. The ideal candidate demonstrates outstanding communication skills and excels in managing customer interactions across multiple channels. If you thrive in fast-paced settings and are committed to delivering exceptional service, we want to hear from you.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone and email, providing prompt and accurate resolutions to ensure customer satisfaction.</li><li>Process orders with attention to detail and accuracy within the company’s order entry system.</li><li>Handle both inbound and outbound calls, addressing customer concerns and delivering information in a professional manner.</li><li>Maintain thorough customer records and track communications within the CRM system.</li><li>Collaborate with team members to achieve service objectives and meet project deadlines.</li><li>Troubleshoot issues and provide solutions to customers, escalating as needed to ensure optimal outcomes.</li><li>Participate in video interviews and onboarding processes as part of the hiring requirements.</li><li>Adapt to a flexible schedule, including in-office work three days per week.</li><li>Follow all company policies and procedures to maintain consistency and compliance.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone and email.<br>• Accurately enter customer orders into the system while adhering to company guidelines.<br>• Provide detailed pricing information and create price quotes based on customer needs.<br>• Address and resolve customer concerns by coordinating with internal teams.<br>• Maintain thorough and organized records of customer interactions and transactions.<br>• Assist customers with product information and availability inquiries.<br>• Ensure all data entered into the system is accurate and up-to-date.<br>• Collaborate with team members to streamline processes and improve customer satisfaction.<br>• Stay informed about company products and services to provide knowledgeable assistance.
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
We are looking for a detail-oriented Invoicing Representative to join our team on a long-term contract basis in Highland Hills, Ohio. In this role, you will be responsible for ensuring accurate and timely invoicing processes while maintaining strong client relationships and resolving discrepancies. This position requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Match client invoices with corresponding time cards and verify all details for accuracy.<br>• Submit finalized invoices to debtors promptly and in compliance with company standards.<br>• Investigate and communicate discrepancies with customers, providing solutions and options for resolution.<br>• Collaborate closely with Customer Service Representatives and Team Leads to address and resolve invoicing issues.<br>• Ensure invoices are mailed out within established timeframes and meet acceptable error rate standards.<br>• Follow up on exceptions and notify management in a timely and organized manner.<br>• Maintain compliance with company policies and procedures while fostering a positive and team-oriented work environment.<br>• Complete tasks effectively and efficiently, ensuring deadlines are met with accuracy.<br>• Occasionally travel for training purposes as required by the company.<br>• Utilize company-provided tools and resources to perform job responsibilities effectively.
We are looking for an organized and detail-oriented Front Desk Coordinator to join our team in Beachwood, Ohio. This is a contract position lasting for two months, offering an excellent opportunity to contribute to a dynamic environment. The ideal candidate will provide outstanding customer service while managing front desk operations and supporting office activities.<br><br>Responsibilities:<br>• Serve as the primary receptionist, welcoming visitors and ensuring a positive first impression.<br>• Manage daily operations of the center, including coordinating meeting room setups and maintaining cleanliness.<br>• Assist with general administrative tasks, such as scheduling, document preparation, and correspondence.<br>• Support the office manager by handling delegated tasks and responsibilities.<br>• Utilize Microsoft Office Suite, including Excel and PowerPoint, to complete various projects and reports.<br>• Ensure meeting rooms are clean and organized, including light housekeeping and furniture arrangements.<br>• Address visitor inquiries and provide accurate information about the center's services.<br>• Maintain a detail-oriented approach and adhere to the business dress code.<br>• Collaborate with team members to ensure smooth daily operations.<br>• Handle additional duties as assigned to support the overall effectiveness of the center.
We are looking for an experienced Escrow Officer to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to oversee and manage real estate transactions, ensuring smooth and compliant processes from start to finish. If you have a strong background in escrow and title management, we encourage you to apply.<br><br>Responsibilities:<br>• Manage real estate transactions from initiation to completion, ensuring all escrow and title processes are accurate and timely.<br>• Conduct title examinations and resolve any title defects or discrepancies.<br>• Prepare, review, and finalize closing documents in coordination with all relevant parties.<br>• Collaborate with buyers, sellers, lenders, agents, and underwriters to facilitate seamless transactions.<br>• Ensure compliance with state regulations, company policies, and industry standards.<br>• Deliver exceptional client service throughout the transaction lifecycle.<br>• Maintain detailed and organized records for all transactions.<br>• Identify and address potential issues to avoid delays in the closing process.<br>• Provide guidance and expertise on escrow and title-related matters to clients and team members.
We are looking for a Front Desk Administrative Assistant / Receptionist to join our team on a contract basis in Woodmere, Ohio. This role requires a detail-oriented and welcoming individual who can manage front desk operations efficiently while providing administrative support to ensure smooth day-to-day activities. The ideal candidate will be detail-oriented, organized, and skilled in handling multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Welcome and direct visitors, employees, and vendors with a friendly and attentive demeanor.<br>• Ensure the front desk area is well-maintained and presents a neat and orderly appearance.<br>• Handle incoming and outgoing mail, packages, and deliveries, ensuring timely distribution.<br>• Perform general administrative tasks, including scheduling appointments, maintaining files, and completing data entry.<br>• Coordinate meeting room bookings and manage office supplies inventory to meet operational needs.<br>• Organize and oversee weekly orders for breakfast, lunch, and snacks, ensuring proper delivery and setup.<br>• Answer inbound calls, address inquiries, and redirect calls to appropriate departments as needed.<br>• Provide assistance in maintaining administrative records and supporting office functions.<br>• Collaborate with team members to address any additional administrative needs.
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
We are looking for a dedicated and organized Receptionist to join our team in Boardman, Ohio. This is a long-term contract position offering the opportunity to grow from part-time to permanent employment. The ideal candidate will play a key role in managing front office operations while ensuring smooth communication and efficient handling of administrative tasks.<br><br>Responsibilities:<br>• Manage the reception area by answering and directing inbound calls using a multi-line phone system.<br>• Handle incoming mail by sorting and organizing large volumes efficiently.<br>• Perform document scanning tasks to ensure accurate digital records.<br>• Enter data into systems with precision and attention to detail.<br>• Provide excellent communication and customer service to visitors and callers.<br>• Maintain professionalism while managing switchboard operations for up to 10 phone lines.<br>• Assist with general administrative duties as required to support office operations.
<p>We are looking for an experienced Chief Financial Officer (CFO) to lead the financial strategy and operations of our service-focused organization. The ideal candidate will bring extensive expertise in accounting, finance, and strategic planning, along with a proven ability to drive growth and operational excellence. This role requires a hands-on leader who can manage complex financial systems, mentor teams, and collaborate with external partners to ensure the company's long-term success.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive financial strategies, including budgeting, planning, and reporting, to support organizational goals.</p><p>• Direct and oversee all accounting and finance functions, including payroll, accounts payable, accounts receivable, and general accounting.</p><p>• Implement and enhance financial systems and processes to improve efficiency and accuracy across the company.</p><p>• Manage relationships with banks, auditors, lenders, insurance brokers, and other external partners critical to the organization.</p><p>• Ensure the accuracy and integrity of financial transactions, data, and reporting processes.</p><p>• Supervise the standard cost system and assess its impact on gross margins.</p><p>• Oversee construction-related financial activities, including work-in-progress and percentage-of-completion reporting.</p><p>• Provide leadership and mentorship to finance and accounting teams, fostering growth and development.</p><p>• Collaborate with tax accountants to ensure compliance and develop strategies for tax efficiency.</p><p>• Actively contribute to the management team to achieve both strategic and operational objectives.</p>
We are looking for a skilled HR Administrator, Strategic Solutions to join our team in Cleveland, Ohio. This long-term contract role is an excellent opportunity to contribute to strategic HR initiatives while supporting day-to-day operations in a dynamic higher education environment. The position requires a proactive approach to workforce planning, system management, and organizational development within a unionized setting.<br><br>Responsibilities:<br>• Provide guidance and support for daily HR operations to ensure seamless service delivery.<br>• Act as a trusted advisor to departments on organizational design, workforce changes, and restructuring efforts.<br>• Collaborate with legal and union representatives to address employee and labor relations matters.<br>• Conduct regular meetings with teams and individuals to maintain engagement and accountability.<br>• Partner with key stakeholders, including Academic Affairs, Finance, Legal, IT, and union leadership.<br>• Assist with workforce analysis, role alignment, and strategic planning for departmental restructuring.<br>• Support leadership development, succession planning, and career pathway programs.<br>• Manage and maintain HR systems, ensuring data accuracy and readiness for system integrations.<br>• Provide troubleshooting and upgrades for HR platforms, including compliance and performance management systems.<br>• Track and analyze HR metrics to guide leadership decisions and improve workforce strategies.
