7 results for Senior Application Support Analyst in Boston, MA

Senior Syteline (Infor CSI) Systems Analyst

Wrentham, MA
onsite
Permanent
130000 - 150000 USD / Yearly
We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations. Responsibilities:• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.• Develop and deliver testing, training, and documentation for system updates and changes.• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.• Monitor system usage and recommend strategies for enhancing its effectiveness.
2026-03-12T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary
22.5625 - 26.125 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will focus on imaging and deploying laptops for summer programs, ensuring smooth operations for interns and co-op students. This position offers an opportunity to work in a collaborative and supportive environment that values growth and teamwork. Responsibilities: • Prepare, image, and deploy laptops for summer intern and co-op programs using tools like InTune or similar imaging software. • Build and maintain desktop images to meet organizational and project-specific requirements. • Troubleshoot and resolve hardware, software, and network-related issues in a timely manner. • Provide exceptional help desk support, including responding to service desk tickets and addressing user inquiries. • Collaborate with team members to ensure seamless IT operations and support for end users. • Assist with the setup and maintenance of audio-visual equipment and video conferencing tools such as Zoom and Microsoft Teams. • Manage and support Microsoft Office 365 applications and Active Directory configurations. • Ensure consistent and reliable customer service by maintaining an attentive and approachable demeanor. • Document processes, solutions, and technical issues to improve efficiency and knowledge sharing. • Stay up to date with industry trends and best practices to contribute to continuous improvement initiatives.
2026-04-08T00:00:00Z

Help Desk/Desktop Support Analyst

Cambridge, MA
onsite
Temporary
34.2 - 39.6 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry. Responsibilities: • Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality. • Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns. • Manage and support Windows operating systems, including configuration and updates. • Utilize Office 365 tools to support end-user needs and resolve application-related issues. • Administer Active Directory tasks, such as user account management and permissions. • Work with Azure platforms to support IT infrastructure requirements. • Respond to service desk tickets to resolve technical issues efficiently and effectively. • Perform basic troubleshooting across hardware and software platforms to ensure seamless operations. • Collaborate with team members to identify and implement process improvements. • Maintain accurate records of issues and resolutions to enhance support services.
2026-04-06T00:00:00Z

Help Desk/Desktop Support Analyst

Medford, MA
remote
Temporary
25 - 30 USD / Hourly
Hours: part-time 15-20 hours per week Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting 3 days per week Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
2026-03-13T00:00:00Z

Help Desk/Desktop Support Analyst

Bedford, MA
onsite
Temporary
27.7115 - 32.087 USD / Hourly
Position Purpose: The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk. Key Responsibilities: · Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues. · Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word). · Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation. · Monitor and respond to tickets via the help desk system within established SLAs. · Assist with VPN, MFA, and SSO issues. · Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center. · Perform routine system maintenance, updates, and security compliance checks. · Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom). · Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement. · Provide clear, friendly, and effective communication to users at all technical levels. · Document troubleshooting steps, resolutions, and knowledge-base articles. Required Skills & Experience: · 3+ years of experience in an IT help desk or technical support role. · Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications. · Experience with Active Directory, Azure AD, MFA, and identity management. · Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.). · Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). · Strong customer service mindset and ability to multitask. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team. · Problem-solving mindset with attention to detail. · Strong organizational skills and ability to prioritize work. · Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
2026-04-03T00:00:00Z

Senior Tax Analyst - Awesome Public Company!

Cambridge, MA
onsite
Permanent
100000 - 113000 USD / Yearly
My client, an excellent Public Software/SaaS company located in Boston is hiring a Senior Tax Analyst to join their team. The Senior Tax Analyst will report to the Senior Tax Manager and handle various Federal, State and International Compliance along with Annual Tax Provision work under ASC 740. Compensation for this position is $100-115K + Bonus + RSU's. This company has grown substantially over the past several years do to success, they offer a great culture, excellent work life balance, tons of growth potential, excellent benefits, alot of perks for their employees along with a hybrid working arrangement. If interested in hearing more, please email your resume to matthew.katz@roberthalf or message me on Linkedin ASAP. Thank you!
2026-04-10T00:00:00Z

Sr. Software Engineer

Somerville, MA
remote
Temporary
63.3365 - 73.337 USD / Hourly
We are looking for a highly skilled Senior Software Engineer to join our team in Sommerville, Massachusetts. This is a long-term contract position that focuses on developing customer-facing applications and contributing to an innovative micro front-end architecture. The role offers an exciting opportunity to work on full-stack development using cutting-edge technologies. Responsibilities: • Design, develop, and maintain customer-facing applications with a focus on scalability and performance. • Collaborate with a team of engineers to implement and optimize a micro front-end architecture. • Develop and integrate navigational components and onboarding features for seamless user experiences. • Build and maintain full-stack solutions utilizing technologies such as TypeScript, React, Ruby on Rails, and GraphQL. • Work closely with other teams to ensure alignment and successful delivery of major releases. • Write clean, efficient, and maintainable code while adhering to best practices. • Debug, troubleshoot, and resolve complex technical issues across the stack. • Participate in code reviews to ensure high-quality standards and foster team growth. • Contribute to technical discussions and propose innovative solutions. • Stay updated on emerging technologies and recommend their adoption when appropriate.
2026-04-01T00:00:00Z