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    48 results for Technical Support Specialist in Boca Raton, FL

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    We are looking for a Technical Support Specialist to join our team in Boca Raton, Florida. In this role, you will provide technical support to customers, installers, and distributors, ensuring smooth operation of our products. This position offers a contract to permanent employment opportunity.

    Responsibilities:

    • Provide technical support via phone calls to assist customers, installers, and distributors with system and network problems.
    • Analyze and troubleshoot hardware and software issues for clients.
    • Manage new customer activations and perform data entry into the company server.
    • Collaborate with Internet companies to ensure modems and routers are correctly configured for compatibility with our products.
    • Undertake additional technical support tasks as per the direction and need.
    • Utilize your skills in Android Development, Cisco Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management, Desktop Support, Customer Service, Customer service software, and Call Center Customer Service to perform your duties effectively.
    • Minimum of 2 years of experience in a similar role as a Technical Support Specialist
    • Proficiency in Android Development
    • Familiarity with Cisco Technologies
    • Strong knowledge of Computer Hardware
    • Experience with Dell Technologies
    • Proficiency in managing Active Directory
    • Experience with Apple Devices
    • Knowledge of Backup Technologies
    • Capability in Configuration Management
    • Proven experience in Desktop Support
    • Excellent Customer Service skills
    • Experience with Customer service software
    • Prior experience in Call Center Customer Service is preferred

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    48 results for Technical Support Specialist in Boca Raton, FL

    Technical Support Specialist We are looking for a Technical Support Specialist to join our team in Boca Raton, Florida. In this role, you will provide technical support to customers, installers, and distributors, ensuring smooth operation of our products. This position offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br><br>• Provide technical support via phone calls to assist customers, installers, and distributors with system and network problems.<br>• Analyze and troubleshoot hardware and software issues for clients.<br>• Manage new customer activations and perform data entry into the company server.<br>• Collaborate with Internet companies to ensure modems and routers are correctly configured for compatibility with our products.<br>• Undertake additional technical support tasks as per the direction and need.<br>• Utilize your skills in Android Development, Cisco Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management, Desktop Support, Customer Service, Customer service software, and Call Center Customer Service to perform your duties effectively. Desktop Support Specialist <p><strong>Job Summary</strong></p><p>We are seeking a <strong>Desktop Support Specialist</strong> to provide hands-on technical support for end-users, troubleshoot hardware and software issues, and maintain IT infrastructure. The ideal candidate will have strong problem-solving skills and a customer-focused approach to resolving technical challenges efficiently.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>onsite and remote</strong> support for desktops, laptops, printers, and other peripherals.</li><li>Troubleshoot and resolve <strong>hardware, software, and network connectivity issues</strong>.</li><li>Install, configure, and update <strong>Windows/macOS operating systems and applications</strong>.</li><li>Manage <strong>Active Directory accounts, group policies, and user permissions</strong>.</li><li>Support <strong>email systems (Microsoft Outlook, Office 365, or Google Workspace)</strong>.</li><li>Assist with <strong>VPN and remote access</strong> issues for employees working remotely.</li><li>Perform <strong>software installations, updates, and patches</strong>.</li><li>Maintain and troubleshoot <strong>SCCM, imaging, and deployment processes</strong>.</li><li>Set up and configure <strong>new user workstations and IT equipment</strong>.</li><li>Document issues, solutions, and IT procedures in the ticketing system.</li><li>Collaborate with other IT teams to escalate and resolve complex issues.</li><li>Provide basic training to users on IT best practices and security policies.</li></ul><p>Apply today for immediate consideration!</p> Network Support Specialist <p>We are offering a contract to permanent employment opportunity for a Network Support Specialist for our client in North Palm Beach, Florida. The chosen candidate will be deeply involved in the daily operations and strategic direction of our department's communications and information systems. </p><p><br></p><p>Responsibilities:</p><p>• Provide technical advice, assistance, and training to department employees.</p><p>• Ensure control of software licensing in collaboration with the information systems staff.</p><p>• Execute network cable running and installation of network jacks to facilitate PCs' connection to the network.</p><p>• Ensure phone cable running and installation of phone jacks for new phones to connect to our PBX.</p><p>• Manage troubleshooting of phone and voicemail issues.</p><p>• Setup new phone extensions and voicemail for new employees.</p><p>• Conduct daily, weekly, and quarterly network data backups to secure data.</p><p>• Install, configure, and maintain PC workstations, laptops, and software applications for end-users.</p><p>• Provide end-user application and hardware support.</p><p>• Install and configure security cameras and DVR equipment at facilities.</p><p>• Perform troubleshooting of security cameras and DVR equipment.</p><p>• Assist with police dispatching when necessary.</p><p>• Setup and provide support for the Emergency Operations Center for Public Safety during emergencies.</p><p>• Provide support for the library computer lab, including wireless network equipment.</p><p>• Offer training to end-users on new software as needed.</p><p>• Collaborate with the I.T. Director to determine equipment and human resource requirements for all departments.</p><p>• Maintain recording equipment for 911, Police Radio System, Non-Emergency phone lines in dispatch, council chambers, village hall conference room, etc.</p><p>• Setup Video Projector for training, presentations, etc.</p><p>• Install printers and scanners and troubleshoot any issues that arise.</p> Customer Service Specialist <p><strong>Robert Half is thrilled to offer an opportunity for a skilled Customer Support Specialist to join a dynamic non-profit organization. If you're looking to make a difference while using your communication skills to help a meaningful cause, we’d love to hear from you!</strong></p><p><br></p><p><strong>As a Customer Support Specialist, your role will include:</strong></p><ul><li>Providing exceptional service and support to customers via phone and email</li><li>Addressing inquiries about products, services, and account details in a professional and timely manner</li><li>Assisting clients with troubleshooting and resolving issues related to their accounts</li><li>Collaborating with internal teams to ensure customer satisfaction and smooth service delivery</li><li>Updating and maintaining customer records accurately in the system</li><li>Ensuring that each interaction aligns with the non-profit’s mission and values</li></ul><p><br></p> Customer Service Representative <p><strong>Robert Half has an exciting opportunity for a highly skilled and articulate Customer Support Specialist to join a well-respected non-profit organization. If you’re looking to use your social skills to contribute to a meaningful cause and help support the growth of a fantastic business, this could be the role for you!</strong></p><p><br></p><p><strong>What you’ll be doing every day as a Customer Support Specialist:</strong></p><ul><li>Manage both inbound and outbound calls daily</li><li>Provide friendly, accurate, and timely customer service</li><li>Review medication orders with patients, covering details like cost, insurance coverage, shipping options, etc.</li><li>Perform other related duties as assigned</li></ul><p><br></p> Desktop Support <p><strong>Job Description:</strong></p><p> We are seeking a highly skilled <strong>IT Support Specialist</strong> to join our team. The ideal candidate will have experience in troubleshooting hardware and software issues, managing IT assets, and supporting enterprise applications. This role requires expertise in <strong>Azure, PowerShell scripting, and automation</strong>, along with strong problem-solving skills and the ability to provide multi-level technical support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide <strong>1st, 2nd, and 3rd level support</strong> for desktops, enterprise applications, network printing, email, connectivity, remote access, and hardware issues.</li><li>Troubleshoot and replace <strong>laptops, PCs, and mobile devices</strong> as needed.</li><li>Utilize <strong>PowerShell scripting</strong> for automation and system management.</li><li>Deploy, configure, and support <strong>Azure-based environments</strong>.</li><li>Perform <strong>hardware upgrades, remote imaging, new hire setups, terminations, and relocations</strong>.</li><li>Set up, maintain, and troubleshoot <strong>Apple iPads and iPhones</strong>.</li><li>Assign, manage, and prioritize <strong>IT support tickets</strong> effectively.</li><li>Perform <strong>desktop, laptop, and mobile device updates</strong> to ensure security and performance.</li><li><strong>Build, deploy, and image</strong> new workstations (desktops & laptops).</li><li>Install, configure, and maintain <strong>printers, scanners, and other peripherals</strong>.</li><li>Maintain a strong working knowledge of <strong>current communication devices, protocols, and networking technologies</strong>.</li><li>Support <strong>VOIP/PBX telephony systems</strong>.</li><li>Track and manage <strong>IT inventory and asset management</strong> for all hardware and software.</li></ul><p>Apply today for immediate consideration! </p> Regional Desktop Support Technician We are offering a contract to hire employment opportunity for a Desktop Support Analyst in the real estate industry, located in Delray Beach, Florida. The successful candidate will be tasked with providing technical assistance to our team, working with various technologies and systems. This role is primarily focused on ensuring the smooth operation of our computer systems and providing necessary support to our staff.<br><br>Responsibilities:<br><br>• Provide technical support for Citrix Technologies, Dell Technologies, and Mac Computers.<br>• Offer solutions and support for Microsoft and Active Directory related issues.<br>• Handle EO/IR systems and ensure their proper functioning.<br>• Responsible for asset tagging and maintaining a detailed inventory of all hardware and software assets.<br>• Oversee the deployment of new systems and technologies within the organization.<br>• Provide deskside support to users, assisting with any hardware or software issues they may encounter.<br>• Responsible for the configuration management of systems, ensuring they are set up properly for users.<br>• Troubleshoot and resolve any technical issues in a timely and efficient manner.<br>• Maintain a high level of knowledge regarding the company's software and hardware.<br>• Collaborate with other IT team members to provide top-notch support and ensure the smooth operation of technology within the company. Service Desk Technician <p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p> </p> Service Desk Technician <p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p> Desktop Support <p><strong>Qualifications</strong></p><ul><li><strong>Education:</strong> Associate's or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).</li><li><strong>Experience:</strong> 2+ years of desktop support, IT helpdesk, or technical support experience.</li><li>Strong knowledge of <strong>Windows and macOS environments</strong>.</li><li>Experience with <strong>Active Directory, Group Policy, and user account management</strong>.</li><li>Familiarity with <strong>Microsoft Office 365, Outlook, and email troubleshooting</strong>.</li><li>Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).</li><li>Experience with <strong>SCCM, imaging, and software deployment tools</strong> is a plus.</li><li>Excellent communication and customer service skills.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul><p><br></p> Desktop Support Engineer We are offering a permanent employment opportunity for a Desktop Support Engineer in Delray Beach, FL. As a Desktop Support Engineer, you will be expected to provide comprehensive technical support for desktops, mobile devices, and office software, as well as managing customer inquiries and maintaining accurate records in the detail oriented services industry. <br><br>Responsibilities: <br>• Administer customer credit applications precisely and promptly<br>• Keep up-to-date customer credit records<br>• Manage customer accounts and execute necessary actions<br>• Provide 1st, 2nd, and 3rd level support for desktop and enterprise applications, as well as local/networking printing, email, connectivity, remote access, and hardware issues<br>• Troubleshoot and replace laptop, PC, and mobile devices<br>• Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new employee setup, termination, relocation, remote and automated updates, and remote support<br>• Set up, maintain, and troubleshoot Apple iPad tablets and iPhones<br>• Participate in IT Support queue resulting in assigning and prioritizing open issues<br>• Perform desktop computer, laptop, and mobile device updates<br>• Build, deploy, and image new workstations (desktops & laptops)<br>• Set up and configure printers, scanners, and other peripherals<br>• Maintain working knowledge of current communications devices and protocol<br>• Manage VOIP/PBX telephony systems<br>• Handle inventory management responsibilities<br>• Understand Firewall Basics - manage ISP outages and oversee small vendor management with Service Providers<br>• Knowledge of basics firewalls, switches, APs.<br>• Comprehend the difference between Static vs DHCP, POE vs Non-POE<br>• Understand Security Basics (Antivirus) Communication Specialist-Production <p>We are offering a long-term contract employment opportunity for a Communication Specialist-Production in Juno Beach, Florida. In this role, you will support and develop best-in-class video productions for business unit clients, manage client relationships, and support A/V requirements, among other responsibilities. </p><p><br></p><p>Responsibilities:</p><p>• Support and develop initiatives of video productions for both internal and external communications</p><p>• Conduct project planning and coordination</p><p>• Develop creative designs and scripts for effective storytelling</p><p>• Carry out videography, field production work, editing, and post-production activities</p><p>• Manage contractor/vendor relationships</p><p>• Ensure completed productions achieve defined communication and business objectives</p><p>• Handle A/V requirements including equipment management, troubleshooting, and providing technical support for webcasts, telephone bridges, and special live events</p><p>• Keep updated on the latest video delivery systems and maintain the library of existing visual digital content</p><p>• Travel as required for project needs</p><p>• Exhibit strong dedication to customer service, flexibility, and enthusiasm for meeting the demands of internal clients.</p> Client Technologies Technician We are offering a long term contract employment opportunity for a Client Technologies Technician based in Boca Raton, Florida. In this role, you will be the primary communicator for the project team, with a focus on IT solutions. You will be tasked with handling a variety of responsibilities, from software installation and support to troubleshooting and customer service.<br><br>Responsibilities:<br>• Serve as the primary line of communication for the project team, ensuring smooth operation and collaboration.<br>• Configure and install software for IT user desktops and laptops, ensuring they are set up for optimal performance.<br>• Provide installation and support for mobile devices, including laptops, Chromebooks, and similar devices.<br>• Handle installation and support for Department and vendor network equipment, such as switches, Wireless Access Points (WAP), and more.<br>• Conduct network cabling installations and terminations, ensuring reliable and secure connections.<br>• Perform Personal Computer (PC) imaging, configuration, and installations, maintaining the functionality of both Department staff and inmate PCs.<br>• Participate in the installation and rollout of new software packages, upgrades, and new desktop hardware, ensuring up-to-date and efficient systems.<br>• Maintain desktop software and hardware, conducting regular checks and updates as needed.<br>• Troubleshoot hardware and software issues for both Department staff and inmate PCs, identifying and resolving problems swiftly.<br>• Support a mobile workforce, providing necessary IT assistance and guidance.<br>• Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems.<br>• Document problems and resolutions, maintaining a record of issues and their solutions for future reference.<br>• Conduct end-user training when applicable, ensuring users are equipped with the necessary knowledge to use their IT systems effectively.<br>• Deliver quality customer service, addressing all user inquiries and concerns in a timely and detail oriented manner.<br>• Participate in the testing and evaluation of new desktop packages, contributing to the continuous improvement of our IT systems.<br>• Implement prototypes, testing and refining new technology solutions.<br>• Provide support for printers and peripherals, ensuring all devices are functioning correctly.<br>• Support inmate education labs, including server and PC imaging, server and PC-based software installations and troubleshooting, group policy implementation, physical security audits, and inventories. Communication Specialist <p>We are offering a long-term contract opportunity for a Communication Specialist role based in Juno Beach, Florida. The <strong>Communication Specialist</strong> will support projects from the initial concept and development stages through to successful on-time completion, measured by key performance metrics. This role will develop and execute communication plans and initiatives that align with business objectives. The ideal candidate will understand client needs and craft communication solutions that effectively engage target audiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing and implementing strategic communication plans.</li><li>Create compelling messaging and content for various channels, ensuring consistency with brand and business objectives.</li><li>Conduct research and leverage analytics to drive strategic messaging and content effectiveness.</li><li>Execute tasks with discipline, ensuring alignment with established processes and project timelines.</li><li>Maintain strong client relationships by providing excellent customer service and clear communication.</li><li>Use performance metrics to track project progress, assess impact, and refine strategies as needed.</li><li>Support additional Marketing & Communications (MC) functions as assigned</li></ul> Customer Service <p>We are excited to offer an opportunity for a friendly and solution-oriented Customer Service Representative who is eager to make a difference within a growing international organization. This role involves providing exceptional support to customers, addressing their inquiries, resolving issues, and ensuring a positive experience with the company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Responding to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolving customer complaints and issues by providing appropriate solutions or escalating when necessary</li><li>Assisting customers with product or service information, troubleshooting, and technical support</li><li>Processing orders, returns, and exchanges, ensuring accurate data entry and tracking</li><li>Documenting and maintaining records of customer interactions and feedback</li><li>Collaborating with other departments to ensure customer issues are resolved efficiently</li><li>Identifying opportunities to improve customer service processes and contributing to team success</li><li>Maintaining knowledge of company products, services, and policies to effectively assist customers</li></ul><p><br></p> Customer Service <p>We are excited to offer a unique opportunity for a dedicated and reliable Customer Service Representative to join our team during the overnight shift. This role is perfect for someone who thrives in a fast-paced environment and is committed to providing excellent customer support during off-hours. As an overnight representative, you will ensure that our customers receive timely, efficient, and friendly service at all hours of the day and night.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Responding to customer inquiries via phone, email, and live chat during overnight hours, providing timely and accurate assistance</li><li>Resolving customer issues and complaints in a professional and empathetic manner, ensuring customer satisfaction</li><li>Assisting customers with product or service information, troubleshooting, and processing orders or returns</li><li>Documenting and tracking customer interactions in the CRM system, ensuring accurate and detailed records</li><li>Escalating complex issues to the appropriate department or management when necessary</li><li>Maintaining a deep understanding of company products, services, and policies to assist customers effectively</li><li>Collaborating with team members to ensure smooth handoffs and consistent service quality</li><li>Identifying opportunities to improve customer service processes during overnight hours</li></ul><p><br></p> SAP Implementation Specialist <p>We are seeking a skilled and experienced SAP S/4HANA ERP Implementation Specialist to lead the implementation, customization, and integration of the SAP S/4HANA system. The ideal candidate will play a crucial role in transforming business processes, ensuring a seamless transition from legacy systems, and driving value from our ERP investment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end implementation of SAP S/4HANA ERP, including planning, execution, and post-go-live support.</li><li>Conduct business process analysis and design to align SAP solutions with organizational goals.</li><li>Collaborate with stakeholders to gather and document functional and technical requirements.</li><li>Configure and customize SAP S/4HANA modules to meet specific business needs.</li><li>Manage data migration, including data extraction, cleansing, transformation, and loading.</li><li>Develop and execute comprehensive test plans, including unit testing, integration testing, and user acceptance testing.</li><li>Train end-users and provide ongoing support to ensure effective system usage.</li><li>Identify and resolve system issues, providing expert troubleshooting and optimization.</li><li>Ensure compliance with project timelines, budgets, and quality standards.</li><li>Stay current on SAP S/4HANA updates, best practices, and industry trends.</li></ul><p><br></p> HR Specialist <p>Human Resources Specialist (Spanish-Speaking)</p><p><br></p><p>Sunrise, FL</p><p><br></p><p>Position Type: Full-Time, On-Site</p><p><br></p><p><u>Job Summary</u></p><p>We are seeking a dynamic and highly skilled Human Resources Specialist to join our client. This position is an integral part of our organization and will support a workforce of 100 employees. The ideal candidate will have 3-5 years of experience in human resources, be fluent in Spanish, and have proficiency in ADP Workforce Now software. As the sole HR professional in the facility, you will be responsible for overseeing the day-to-day HR operations, ensuring compliance with policies and regulations, and supporting the well-being of employees.</p><p><br></p><p><u>Key Responsibilities</u></p><p><br></p><p>Employee Relations & Support:</p><p>Serve as the primary point of contact for employee inquiries and concerns. Assist with resolving conflicts, addressing grievances, and fostering a positive work environment. Provide guidance to employees on company policies and procedures in both English and Spanish.</p><p><br></p><p>Recruitment & Onboarding:</p><p>Manage the full-cycle recruitment process, including job postings, candidate sourcing, conducting interviews, and hiring for various positions. Oversee the onboarding process, ensuring a smooth transition for new hires, including facilitating orientation and necessary training.</p><p><br></p><p>Payroll & Benefits Administration:</p><p>Process payroll using ADP Workforce Now software, ensuring accuracy and timely distribution. Administer employee benefits programs, including health, dental, and retirement plans, and answer questions regarding benefits enrollment and eligibility.</p><p><br></p><p>Compliance & Recordkeeping:</p><p>Ensure compliance with federal, state, and local employment laws and regulations. Maintain and update employee records, ensuring confidentiality and accuracy in line with company policies. Assist with audits and ensure proper documentation for HR-related activities.</p><p><br></p><p>Training & Development:</p><p>Coordinate employee training programs, ensuring all employees meet compliance requirements and receive necessary professional development. Assist with performance management, evaluations, and growth opportunities.</p><p><br></p><p><br></p><p><u>Experience</u></p><p>3-5 years of experience as an HR professional, with a solid understanding of HR principles, practices, and regulations. Experience managing HR processes in a standalone HR role is a plus.</p><p><br></p><p><u>Language Skills</u></p><p>Fluency in Spanish (written and spoken) is required to communicate effectively with all employees.</p><p><br></p><p><u>Software Skills</u></p><p>Proficiency with ADP Workforce Now software for payroll processing, reporting, and employee data management.</p><p><br></p><p><u>Education</u></p><p>Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, but not required.</p><p><br></p><p><u>Knowledge & Skills</u></p><p>Strong knowledge of HR best practices, employment laws, and regulations. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks in a fast-paced environment. Strong attention to detail and organizational skills.</p> SAP Implementation Specialist <p>We are seeking a skilled and experienced SAP S/4HANA ERP Implementation Specialist to lead the implementation, customization, and integration of the SAP S/4HANA system. The ideal candidate will play a crucial role in transforming business processes, ensuring a seamless transition from legacy systems, and driving value from our ERP investment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end implementation of SAP S/4HANA ERP, including planning, execution, and post-go-live support.</li><li>Conduct business process analysis and design to align SAP solutions with organizational goals.</li><li>Collaborate with stakeholders to gather and document functional and technical requirements.</li><li>Configure and customize SAP S/4HANA modules to meet specific business needs.</li><li>Manage data migration, including data extraction, cleansing, transformation, and loading.</li><li>Develop and execute comprehensive test plans, including unit testing, integration testing, and user acceptance testing.</li><li>Train end-users and provide ongoing support to ensure effective system usage.</li><li>Identify and resolve system issues, providing expert troubleshooting and optimization.</li><li>Ensure compliance with project timelines, budgets, and quality standards.</li><li>Stay current on SAP S/4HANA updates, best practices, and industry trends.</li></ul><p><br></p><p><br></p> Workday Implementation Specialist <p>We are seeking a skilled and experienced Workday ERP Implementation Specialist to lead the deployment and optimization of Workday solutions across the organization. The ideal candidate will have deep expertise in Workday modules and play a key role in aligning system functionalities with business processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end implementation of Workday ERP modules, including HCM, Financials, Payroll, and others as needed.</li><li>Collaborate with stakeholders to gather, document, and analyze business requirements.</li><li>Configure Workday applications to align with organizational needs and ensure seamless integration.</li><li>Develop and execute comprehensive test plans, including unit, integration, and user acceptance testing (UAT).</li><li>Lead data migration efforts, ensuring data accuracy and integrity during extraction, transformation, and loading (ETL).</li><li>Provide post-go-live support, including troubleshooting and resolving system issues.</li><li>Create and deliver training materials and sessions to facilitate user adoption.</li><li>Design and develop custom reports, dashboards, and analytics using Workday tools.</li><li>Stay updated on Workday enhancements, features, and industry trends to recommend system optimizations.</li><li>Collaborate with cross-functional teams to ensure alignment between Workday solutions and business objectives.</li></ul><p><br></p> Workday implementation Specialist <p>We are seeking a skilled and experienced Workday ERP Implementation Specialist to lead the deployment and optimization of Workday solutions across the organization. The ideal candidate will have deep expertise in Workday modules and play a key role in aligning system functionalities with business processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end implementation of Workday ERP modules, including HCM, Financials, Payroll, and others as needed.</li><li>Collaborate with stakeholders to gather, document, and analyze business requirements.</li><li>Configure Workday applications to align with organizational needs and ensure seamless integration.</li><li>Develop and execute comprehensive test plans, including unit, integration, and user acceptance testing (UAT).</li><li>Lead data migration efforts, ensuring data accuracy and integrity during extraction, transformation, and loading (ETL).</li><li>Provide post-go-live support, including troubleshooting and resolving system issues.</li><li>Create and deliver training materials and sessions to facilitate user adoption.</li><li>Design and develop custom reports, dashboards, and analytics using Workday tools.</li><li>Stay updated on Workday enhancements, features, and industry trends to recommend system optimizations.</li><li>Collaborate with cross-functional teams to ensure alignment between Workday solutions and business objectives.</li></ul><p><br></p> Payroll & HR Operations Specialist <p>We are looking to add a Payroll & HR Operations Specialist to our client's team in Riviera Beach, Florida. In this role, you will be responsible for managing and executing payroll operations, HR management and support, HR operations and compliance, and benefits administration.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process bi-weekly multi-state payroll for all U.S. employees in compliance with federal, state, and local regulations.</p><p>• Keep payroll records up to date, including working hours, deductions, bonuses, and benefits adjustments.</p><p>• Collaborate with payroll providers to address employee payroll inquiries.</p><p>• Carry out payroll audits, generate reports, and prepare required tax filings.</p><p>• Serve as the initial contact point for HR-related inquiries and maintain up-to-date employee records in HRIS, payroll, benefits, and internal systems.</p><p>• Work with internal teams to analyze and enhance current HRIS processes and systems.</p><p>• Support the full cycle of employee activities, from onboarding to offboarding, and provide administrative support in leave administration.</p><p>• Maintain compliance with federal, state, and local employment laws in confidentiality and record-keeping through regular internal audits.</p><p>• Oversee the administration of various employee benefits, including health, dental, vision, life, disability, and retirement plans.</p><p>• Maintain comprehensive knowledge of all benefits packages and ensure compliance with company policies and legal requirements.</p><p>• Assist with open enrollment activities and respond to employee inquiries regarding benefits.</p> Digital Marketing Specialist We are offering a long term contract employment opportunity for a Communication Specialist in Juno Beach, Florida. This role will involve assisting with various stages of project development, from conception to successful completion, in support of business objectives. You will also be involved in developing and executing communication plans and initiatives, and working closely with clients to understand their needs and develop communication solutions.<br><br>Responsibilities:<br>• Assist in the development and execution of communication plans and initiatives to support business objectives.<br>• Collaborate with clients to understand their needs and develop appropriate communication solutions.<br>• Contribute to the planning and development of key messages.<br>• Utilize research and analytics to guide planning and messaging.<br>• Follow established processes and demonstrate discipline and organization in executing assignments and plans.<br>• Maintain strong relationships with clients and co-workers and communicate effectively with them.<br>• Use metrics to track performance and progress.<br>• Write, edit and present communication materials.<br>• Show creativity and problem-solving skills in your work.<br>• Follow critical business processes to ensure the quality and timely execution of initiatives.<br>• Balance multiple tasks and maintain high performance under pressure in a dynamic, fast-paced environment. Communication Specialist, Assoc We are offering a long term contract employment opportunity for a Communication Specialist, Assoc based in Juno Beach, Florida. This role is pivotal in our team, helping to carry projects from conception through to successful completion. You will play an integral part in developing and executing communication plans to support business objectives, understanding client needs and developing communication solutions. <br><br>Responsibilities<br>• Assist in developing and executing communication plans and initiatives that align with business objectives<br>• Play a key role in communication planning and the development of key messages <br>• Utilize research and analytics to inform planning and messaging strategies<br>• Ensure all tasks are carried out following established processes and procedures<br>• Maintain a strong commitment to customer service, remaining adaptable and flexible to meet the needs of internal clients<br>• Demonstrate strong writing, verbal, editing and presentation skills in all communications<br>• Utilize metrics to track performance and progress of initiatives<br>• Show a strong dedication to maintaining great relationships with clients and co-workers<br>• Demonstrate creative thinking and problem-solving abilities in a dynamic, fast-paced environment<br>• Conduct market research and analytics as necessary to inform strategies <br>• Balance multiple tasks and maintain high performance under pressure. Accounts Payable Specialist We are offering a contract for a permanent position as an Accounts Payable Specialist in Fort Lauderdale, Florida. In this role, you will be responsible for managing a wide range of accounting and financial tasks. Your main duties will include processing and recording transactions, managing invoices, and ensuring that all financial records are accurate.<br><br>Responsibilities:<br>• Oversee the process of three-way invoice matching to ensure accuracy<br>• Utilize accounting software systems to process customer credit applications efficiently<br>• Maintain and update accurate records of customer credit<br>• Handle accounts payable functions, including auditing and accrual accounting<br>• Utilize Concur and ADP for financial services<br>• Implement Enterprise Resource Planning (ERP) to optimize accounting functions<br>• Manage account coding and automated clearing house (ACH) activities<br>• Resolve customer inquiries related to their accounts<br>• Monitor customer accounts and take appropriate action as necessary.