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    22 results for It Support Technician in Bethlehem, PA

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    We are offering a contract to permanent employment opportunity for an IT Field Support Technician in Woodbridge, New Jersey. As an IT Field Support Technician, you will provide technical assistance at multiple locations, manage hardware and software issues, and ensure the efficient operation of IT systems.

    Responsibilities:
    • Assist in troubleshooting and resolving issues related to hardware, software, and network systems at various locations.
    • Oversee regular system maintenance, as well as the installation and updating of software.
    • Handle problems related to desktops, laptops, and mobile devices, diagnosing and resolving hardware and software issues.
    • Assist with the setup, configuration, and troubleshooting of networks.
    • Ensure the correct installation and configuration of printers, scanners, and other peripherals.
    • Keep accurate documentation of all service requests, their resolutions, and inventory management.
    • Address all customer requests professionally and promptly.
    • Work in collaboration with other IT team members to resolve complex issues when needed.
    • Minimum of 3 years of experience in an IT support role or similar
    • Proficiency in Android Development
    • Expertise in Cisco Technologies
    • Familiarity with Citrix Technologies
    • Strong knowledge of Computer Hardware
    • Experience with Dell Technologies
    • Proficiency in Active Directory
    • Experience with Apple Devices
    • Knowledge of Backup Technologies
    • Proficiency in Configuration Management

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    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    22 results for It Support Technician in Bethlehem, PA

    IT Field Support Technician We are offering a contract to permanent employment opportunity for an IT Field Support Technician in Woodbridge, New Jersey. As an IT Field Support Technician, you will provide technical assistance at multiple locations, manage hardware and software issues, and ensure the efficient operation of IT systems. <br><br>Responsibilities:<br>• Assist in troubleshooting and resolving issues related to hardware, software, and network systems at various locations.<br>• Oversee regular system maintenance, as well as the installation and updating of software.<br>• Handle problems related to desktops, laptops, and mobile devices, diagnosing and resolving hardware and software issues.<br>• Assist with the setup, configuration, and troubleshooting of networks.<br>• Ensure the correct installation and configuration of printers, scanners, and other peripherals.<br>• Keep accurate documentation of all service requests, their resolutions, and inventory management.<br>• Address all customer requests professionally and promptly.<br>• Work in collaboration with other IT team members to resolve complex issues when needed. Help Desk Analyst We are searching for a proficient Help Desk Analyst to join our team in JENKINTOWN, Pennsylvania. As part of our team, you will be tasked with providing comprehensive tech support, primarily onsite, to end-users, handling workstation setups, and managing our Google Workspace. This role offers a short term contract employment opportunity.<br><br>Responsibilities: <br>• Offer hands-on tech support, addressing issues related to printers, touchscreens, peripherals, and more.<br>• Administer and manage our Google Workspace, ensuring smooth operation and resolving any issues.<br>• Handle workstation setups, ensuring all necessary hardware and software are installed and functioning correctly.<br>• Utilize the Spiceworks ticketing system to manage and resolve tech support requests.<br>• Provide support for Windows OS-based systems, which make up 90% of our systems, as well as a small number of Mac/Apple devices.<br>• Display innovative problem-solving skills, including the ability to research solutions online when necessary.<br>• Contribute to classroom support, ensuring all tech requirements for academic activities are met.<br>• Maintain familiarity with Chrome for optimal support and troubleshooting.<br>• Provide support for Ubiquity hardware and network management.<br>• Maintain some level of familiarity with virtual servers for optimal support and troubleshooting. PC Technician <p>We are offering an exceptional opportunity for a PC Technician in FOLCROFT, Pennsylvania. As part of our team, you will provide technical and ticket support, both remotely and via deskside, for two nearby locations. Your role will be primarily focused on break/fix tasks with laptops and desktops, utilizing your knowledge of the Google Cloud Platform and Microsoft Windows. This role offers a long-term contract employment opportunity.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide exceptional customer service and communication</p><p>• Execute technical and ticket support, both remotely and on-site</p><p>• Manage break/fix tasks primarily for laptops and desktops</p><p>• Utilize Google Cloud Platform (GCP) for various tasks and functions</p><p>• Provide support for Microsoft Windows and the Microsoft suite</p><p>• Handle the deployment and installation of hardware and software, particularly Dell and Lenovo hardware</p><p>• Possess imaging experience, preferably with clonezilla and kangaroo for imaging</p><p>• Ensure the smooth operation of network printers.</p> Deskside Technician <p>We are offering an employment opportunity for a Deskside Technician in King of Prussia, PA. The successful candidate will be expected to provide first-line technical support to our customers, maintain and update our tracking tool, and communicate effectively with supervisors, peer groups, and customers.</p><p><br></p><p><strong>This role will require a public trust security clearance!</strong></p><p><br></p><p>Responsibilities:</p><p>• Provide first-line technical support to customers, addressing questions about account administration, software distribution, and documentation.</p><p>• Maintain and update the tracking tool to ensure accurate record-keeping.</p><p>• Report recurring problems to management in a timely manner.</p><p>• Handle a wide range of tasks, applying job skills and company policies to complete assignments.</p><p>• Analyze situations or data following standard practices and procedures to resolve problems and make routine recommendations.</p><p>• Communicate effectively with supervisors, peer groups, and customers, presenting factual information as required.</p><p>• Handle unusual and seldom-occurring job events with minimal assistance from others.</p><p>• Leverage advanced skills in SQL and DDA or client-server environment to access and manipulate computer data.</p><p>• Ensure contributions are limited to assignment-related activities, making decisions to avoid delays in schedules.</p><p>• Act as a liaison, interacting daily with different stakeholders.</p> Desktop Support Analyst We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Philadelphia, Pennsylvania. This role is crucial within our team, with the main function being to assist with a Windows 11 Migration. The Desktop Support Analyst will be responsible for tasks including assisting with computer breakdowns and installations, intake calls for IT issues, and providing hands-on assistance carrying equipment to various locations in the building.<br><br>Responsibilities:<br>• Oversee the migration to Windows 11 across the organization<br>• Handle IT-related queries and issues via intake calls<br>• Assist in the breakdown and installation of computer systems<br>• Provide physical assistance in moving equipment around the premises<br>• Apply skills in Android Development, Cisco Technologies, Citrix Technologies, and Computer Hardware<br>• Utilize knowledge of Dell Technologies and Active Directory to maintain and troubleshoot systems<br>• Manage and support Apple Devices within the organization<br>• Implement Backup Technologies for data protection and recovery<br>• Perform Configuration Management to ensure system stability and efficiency. Windows 11 Deployment Technician We are in the process of integrating Windows 11 into our systems and are searching for a Windows 11 Deployment Technician to join our team. This role is based in Philadelphia, Pennsylvania and falls within the IT industry. We are offering a long-term contract employment opportunity, where the chosen candidate will be expected to provide hands-on assistance and resolve IT-related issues.<br><br>Responsibilities:<br><br>• Assist in the migration process to Windows 11.<br>• Provide technical support during computer breakdowns and installations.<br>• Efficiently manage incoming calls related to IT issues.<br>• Contribute to the transportation of IT equipment to various locations within the premises.<br>• Utilize a range of skills including Android Development, Cisco Technologies, and Citrix Technologies.<br>• Engage in Computer Hardware management and work with Dell Technologies.<br>• Handle tasks related to Active Directory and Apple Devices.<br>• Work with Backup Technologies and Configuration Management. Help Desk Analyst We are in search of a Help Desk Analyst to join our team, located in Philadelphia, Pennsylvania. In the technology industry, this role will involve providing technical support and assistance to our clients. This is a long-term contract employment opportunity that offers a dynamic and collaborative work environment. <br><br>Responsibilities:<br>• Provide assistance and support for incoming queries and issues related to computer systems, software, and hardware.<br>• Proficient in Android Development and able to assist in troubleshooting Android devices.<br>• Utilize Cisco and Citrix Technologies to resolve technical issues.<br>• Manage and monitor customer accounts, ensuring optimal performance and user satisfaction.<br>• Maintain an in-depth understanding of Apple devices and Mac computers to provide comprehensive support.<br>• Use Microsoft and Active Directory in managing user accounts and providing network access.<br>• Handle computer hardware issues, including troubleshooting and repairing.<br>• Oversee Configuration Management to ensure system security and efficiency.<br>• Manage deployments, including software installation and updates. Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices. Help Desk Analyst We are offering a permanent employment opportunity for a Help Desk Analyst in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for handling daily help desk calls and emails, maintaining and servicing equipment, and providing support for various software and hardware requests. <br><br>Responsibilities:<br>• Effectively manage and respond to help desk calls and emails on a daily basis<br>• Generate tickets based on customer inquiries and assign to appropriate team members as necessary<br>• Regularly visit different sites to assist end users and manage equipment<br>• Ensure optimal operation of equipment through regular building and servicing<br>• Provide comprehensive support for desktop and end users, addressing their tickets<br>• Troubleshoot both software and hardware requests to maintain seamless operation<br>• Support Office 365 related queries and issues<br>• Utilize Peoplesoft ticketing system for efficient management of customer requests<br>• Work on Windows-based operating systems to resolve customer issues<br>• Handle occasional configuration tasks for Cisco based phone systems<br>• Prioritize end user support, dedicating a significant portion of your role to this aspect while also contributing to network projects<br>• Ability to handle physical aspects of the role, including lifting equipment up to 50 lbs<br>• Continuously learn new things and adapt to evolving technology needs, while maintaining excellent customer service. Technical / Deskside Support II (Contractor) <p>We are offering a long-term employment opportunity for a Technical / Deskside Support II in Philadelphia, Pennsylvania. The selected candidate will be responsible for providing comprehensive support for a variety of computer related products and systems, as well as managing customer inquiries and maintaining accurate records. </p><p><br></p><p>Responsibilities:</p><p>• Provide expert maintenance and support for PCs, servers, and associated software, networks, and peripherals</p><p>• Handle installation, maintenance, and servicing of break-fix desk side computer related products and legacy systems</p><p>• Support network products from both an operational and maintenance perspective</p><p>• Perform tests and certify PCs, networks, servers, and client-approved applications</p><p>• Conduct installs, moves, adds, and changes (IMACs) as required</p><p>• Monitor customer accounts and take appropriate action when needed</p><p>• Maintain a proficient understanding of company service solutions </p><p>• Adhere to client-specific internal procedures and service delivery requirements</p><p>• Work on smaller, less complex projects, potentially with project management responsibilities</p><p>• Ensure customer satisfaction throughout the service delivery transaction</p><p>• Maintain a high degree of professionalism in actions, demeanor, and dress.</p> Office Assistant <p>Our client in the Sayreville area is seeking an experienced and dynamic <strong>Office Manager</strong> to support their expanding team. This role is open due to growth and offers an opportunity to make a meaningful impact in a fast-paced environment. </p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee day-to-day office operations, ensuring efficiency and organization.</li><li>Serve as a key point of contact for office staff, fostering a positive work environment.</li><li>Handle light HR responsibilities, including onboarding, benefits coordination, and assisting with employee inquiries.</li><li>Support office-wide technology and operational needs—experience with <strong>Sage</strong> is a plus but not required.</li><li>Manage office supplies, vendors, and facilities to keep everything running seamlessly.</li><li>Assist leadership with administrative tasks and special projects as needed.</li><li>Coordinate office events, meetings, and internal communications.</li></ul><p><br></p> IT Support <p>We are looking to bring on board a detail-oriented IT Support individual. The role involves working in the industry, located in Princeton, New Jersey, United States. The role offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently handle all workflow entering the IT Support Team using FreshService</p><p>• Balance work requests from both in-house and remote personnel</p><p>• Supervise team tickets to ensure adherence to support procedures</p><p>• Guarantee timely and efficient response from the Technical Support Analyst team to user requests, in line with Corporate Systems and Websites SLAs</p><p>• Provide periodic reports on performance against SLAs</p><p>• Take the lead on projects implementing IT Best Practices/Policies</p><p>• Coordinate multiple, concurrent projects ensuring completion within the defined scope and timelines</p><p>• Identify and manage risks, reporting and escalating them timely</p><p>• Utilize strong analytical ability to diagnose and troubleshoot hardware/software problems</p><p>• Provide technical leadership and consultation to team members for resolving challenging problems</p><p>• Maintain a high focus on providing excellent customer service.</p> Desktop Support Analyst We are offering a long-term contract employment opportunity in the higher education industry for a Desktop Support Analyst based in Philadelphia, Pennsylvania. As a Desktop Support Analyst, you will be primarily involved in the deployment and installation of new devices, along with maintaining interaction with users. <br><br>Responsibilities:<br>• Facilitate the deployment of new devices efficiently<br>• Handle the task of imaging as part of the device deployment process<br>• Engage in the replacement of existing devices as required<br>• Install new devices as part of the overall deployment procedure<br>• Maintain detail oriented interaction with users including, but not limited to, nurses, doctors, etc.<br>• Ensure the smooth operation of Microsoft Windows on the deployed devices. Help Desk Support IV (Contractor) <p>We are offering a contract employment opportunity for a Help Desk Support IV (Contractor) in Philadelphia, Pennsylvania. In this role, you will be the first point of contact for technical support, providing solutions and escalating complex issues. This position is within the technology industry, working in an office setting.</p><p><br></p><p>Responsibilities:</p><p>• Provide telephone technical support for hardware and software systems to end-users</p><p>• Address basic queries about installation, operation, configuration, and customization</p><p>• Apply basic troubleshooting techniques to identify problems and investigate causes</p><p>• Recommend solutions to correct common failures and ensure follow-up</p><p>• Escalate complex technical issues that require further expertise</p><p>• Perform root cause analysis on recurring issues and develop checklists for typical problems</p><p>• Recommend procedures and controls for problem prevention to improve customer service</p><p>• Enter relevant information into the call tracking database, maintaining data integrity</p><p>• Collaborate in a team setting, sharing information, and assisting colleagues with calls</p><p>• Leverage skills in Office Suite and the Windows environment for efficient problem-solving</p><p>• Balance multiple tasks simultaneously, showcasing an analytical mind and team player attitude</p><p>• Employ excellent oral and written communication skills to effectively interact with a novice and/or low-skilled customer base.</p> Azure DevOps Engineer <p>We are offering a long term contract opportunity for an Azure DevOps Engineer in the Lehigh Valley, PA area. This role is pivotal in enhancing the quality and security of our code, increasing the delivery speed, and refining the development team's processes. The Azure DevOps Engineer will work closely with various teams to identify and rectify bottlenecks, improve development and delivery processes, and enhance the developers' overall experience. The selected candidate will also manage infrastructure-as-code deployment tooling, support services on multiple cloud providers, and ensure smooth operation through metrics, logging, and alerting. </p><p><br></p><p>Responsibilities: </p><p>• Collaborate with the DevOps team to provide a consistent and holistic solution to the organization</p><p>• Actively engage in deploying application artifacts to the correct target environments using supported technologies and infrastructure</p><p>• Work closely with Tech Leads and developers from various teams to evaluate existing issues and devise process improvement solutions</p><p>• Design and build an infrastructure that balances high levels of scalability, reliability, and performance with security, maintainability, and operational excellence</p><p>• Conduct surveys among developers and technical members of the organization to understand their primary pain points in the coding and development process</p><p>• Ensure traceability, observability, and retrievability of sources and deliverables</p><p>• Continuously learn and understand technologies outside of your comfort zone to tackle abrupt challenges and apply new skills in unfamiliar areas of technology.</p> Business Analyst IV (Contractor) <p>We are in search of a dedicated Business Analyst IV (Contractor) to join our team based in Philadelphia, Pennsylvania. As a Business Analyst IV (Contractor), your primary role will be to create and manage documentation for various project stages, design processes, and define business requirements. You will be working on both single and multiple projects, creating new processes for product launches, and supporting ongoing roadmap items.</p><p><br></p><p>Resource will be responsible to document artifacts that will be used for various stages of a project's life-cycle. Documentation supporting process design and business requirements will be a large portion of the role. Effort may be within a single project or across multiple projects. Create new process for new product launch and support in flight road map items Voice Products.</p><p><br></p><p>Partner with product owners to identify document business and system requirements and processes for new product launches.</p><p>- Serve as product process and system Subject Matter Expert.</p><p>- Align with Order Management Tech Ops and Care implementation stakeholders to ensure product process and system requirements are aligned with business objectives and customer experience goals.</p><p>- Own business requirements gathering and development for new product deployment</p><p>- Support reviews of business process requirements and test plans to help clarify objectives during system development</p><p>- Interface with business partners and stakeholders to drive and execute change management</p><p>- Support system deployment by gathering/documenting/sharing user feedback</p><p>- Document and communicate business requirements and process flows</p><p>- Develop operation focused detailed process features and user stories</p><p>- Participate in Joint Application Development JAD sessions with System Engineering SE resources</p><p>- Review Business Requirements with Key Stakeholders and Project Managers to ensure that a Project scope and core request is fulfilling what the stakeholders have requested</p><p>- Prepare status updates and communicate issues to leadership as needed</p><p>- Includes analysis of business and user needs documentation of requirements and support of translation into proper system requirements specifications</p><p>- Recommends course of action related to process and system impacts that may negatively affect internal or external customer experience</p><p>- Based on stakeholder feedback finalize Business Requirements and update Process Flows to incorporate changes made to the standard Business Procedures</p><p>- Supports the testing team and business users in validating that the programs meet the requirements</p><p>- Consistent exercise of independent judgment and discretion in matters of significance</p><p>- Regular consistent and punctual attendance</p><p>- Must be able to work nights and weekends variable schedules as necessary</p><p>- Other duties and responsibilities as assigned</p> Network Services Manager We are offering an exciting opportunity for a Network Services Manager in BENSALEM, Pennsylvania. The role revolves around managing and optimizing our network and telecom systems, ensuring that our infrastructure operates efficiently and securely. The Network Services Manager will also be involved in planning, implementing, and maintaining telecom solutions, working closely with vendors and internal teams.<br><br>Responsibilities:<br>• Architecting and managing all network and telecom systems<br>• Supporting and tuning the CISCO network and telecom infrastructure<br>• Implementing security measures across the network and telecom infrastructure<br>• Establishing and enforcing standards throughout the telecom infrastructure<br>• Overseeing daily jobs and maintaining the telecom systems and MPLS network<br>• Monitoring system capacity and performance for potential upgrades and expansion<br>• Assisting in managing budgeting and business plans for the area<br>• Troubleshooting and diagnosing problems related to TCP/IP, UDP, BGP, QoS, MPLS, and SIP while documenting root cause and performing corrective action<br>• Documenting and diagramming current and future expansion of systems and network<br>• Analyzing IP and SIP endpoint and trunk issues, and working with third-party vendors to expedite resolution<br>• Mentoring staff and building a cohesive team<br>• Maintaining and supporting call recording, monitoring, and reporting systems<br>• Researching, planning, designing, and implementing telecom solutions<br>• Updating IT departmental procedures as it applies to network and telecom infrastructure<br>• Designing and implementing processes to ensure high availability of all systems and driving resolution of production problems<br>• Ensuring timely completion of projects and deployments<br>• Mentoring entry level networking staff to build a reliable and solid infrastructure and team. Medical Coder <p>Are you a skilled and detail-oriented Medical Coder looking to make a meaningful impact in the healthcare industry? Robert Half is seeking a medical coder to join a local and well-known healthcare establishment. We’re looking for an individual with a strong understanding of medical terminology, coding systems, and industry regulations to ensure accurate billing and reimbursement processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately assign and sequence medical codes (CPT, ICD-10-CM, HCPCS) to diagnoses, procedures, and services documented in patient records.</li><li>Review medical documentation to ensure proper coding in compliance with official guidelines, payer rules, and regulatory requirements.</li><li>Collaborate with healthcare providers and billing teams to clarify documentation discrepancies and improve coding practices.</li><li>Maintain confidentiality and adhere to HIPAA regulations to protect patient information.</li><li>Utilize and navigate Electronic Medical Records (EMR) systems (e.g., Cerner, Epic) to retrieve medical information for coding.</li><li>Assist with audits, identifying coding errors, and ensuring corrective actions are implemented.</li><li>Stay updated with industry trends, evolving coding regulations, and changes in healthcare compliance standards.</li></ul><p><br></p> Software Administrator (SCCM) <p>Robert Half is hiring for a Software Administrator in Easton, Pa</p><p>**Hybrid onsite 3 days a week.</p><p><br></p><p>• Create automated application installation packages</p><p>• Document packaging process in standard documentation forms and database</p><p>• Perform Global Administration of Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune or similar technologies</p><p>• Install service packs, hot-fixes, and application updates.</p><p>• Administrator of Citrix images</p><p>• Lead tech for configure, test, maintain, and monitor all end users computer programs and systems</p><p>• Organize and coordinate the activities associated with installation, deployment and upgrade or repairs to software, hardware and network facilities as it relates to the desktop environment.</p><p>• Evaluate, maintain, modify and document desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes.</p><p>• Will lead in application publishing and delivery.</p><p>• Will lead in creating and maintaining the infrastructure for application delivery.</p><p>• Will lead in reporting success of application or patch deployments to verify the needed results are met.</p><p><br></p> API and Data Integration Specialist <p>We are providing an exciting opportunity for an API and Data Integration Specialist in Morristown, New Jersey, United States. As an API and Data Integration Specialist, you will be managing and optimizing the flow of data between various systems. You will play a key role in designing, developing, maintaining API integrations, and supporting our data strategy project. </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Manage and optimize the flow of data across various platforms such as Microsoft BI, Qlik, Softrip, Salesforce, Zendesk, and Google Analytics.</p><p>• Design, develop, and maintain API integrations to ensure seamless data movement and accurate reporting.</p><p>• Identify and implement ways to enhance existing system interfaces, focusing on improving accessibility for customers and partners.</p><p>• Play a key role in supporting our data strategy project, which includes migrating from Qlik BI to Microsoft BI, integrating new data sources, and enhancing overall reporting capabilities.</p><p>• Collaborate with cross-functional teams to identify integration needs and troubleshoot any issues in data flow or connectivity.</p><p>• Adhere to best practices for data integration, ensuring compliance with security and data governance standards.</p><p>• Monitor and optimize the performance of data integrations for scalability and efficiency.</p><p>• Develop algorithms to transform raw data into actionable information.</p><p>• Build, test, and maintain database pipeline architectures.</p><p>• Collaborate with management to understand company objectives and align data integration strategies accordingly.</p><p>• Develop new data validation methods and data analysis tools in compliance with data governance and security policies.</p><p>• Create documentation and provide technical support for integration solutions.</p><p>• Stay updated on new technologies and tools to improve integration processes and data handling</p> Director of IT <p>Robert Half is hiring a Director of IT onsite in Malvern, Pa</p><p>The role is hybrid 3 days a week onsite.</p><p><br></p><p>- Looking for a hands on manager strong with Cisco & Palo Alto</p><p>- Experience in infrastructure migration to the cloud</p><p>- Knowledge of technology operations outsourcing and building strong collaborative teams insourced and outsourced </p><p>- Experience working with multiple vendors and holding them accountable</p><p>- Top Performer who understand the criticality of operations system stability</p><p>- Experience building executive and board communications</p><p>- Strong communicator and change agent leading change</p><p>- Significant experience leading 24x7 ops teams</p> Head of Cyber Security We are seeking a Head of Cyber Security to join our team in Morristown, New Jersey. This role involves leading and guiding crucial programs, providing leadership to our IT Infrastructure and Security teams, and integrating cybersecurity into our overall business strategy. You will represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders.<br><br>Responsibilities:<br><br>• Lead and guide critical programs in collaboration with Engineering teams and Cyber Security organization.<br>• Oversee all aspects of cybersecurity operations as a high-level leader of the IT Infrastructure and Security teams.<br>• Integrate cybersecurity measures into the overall business strategy in collaboration with other business leaders.<br>• Represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders.<br>• Report regularly on the overall performance and status of the cybersecurity department.<br>• Maintain a strong knowledge of running programs with cross-functional teams, including internal and external stakeholders.<br>• Demonstrate excellent communication and leadership skills.<br>• Understand 'security by design' principles and architecture level security concepts.<br>• Stay updated on current and emerging security threats and techniques for exploiting security vulnerabilities.<br>• Have a working knowledge of Cybersecurity frameworks such as ISA/IEC 62243, NIST 800-53, NIST RMF, etc.<br>• Understand development methods and methodologies such as Agile, SAFe, SCRUM, etc.<br>• Understand DevSecOps.<br>• Conduct secure product reviews leveraging both automated and manual activities.