We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This role is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to develop your skills in customer support and order management. The ideal candidate will be detail-oriented, proactive, and capable of handling customer inquiries with professionalism.<br><br>Responsibilities:<br>• Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse.<br>• Coordinate the preparation and shipment of product samples based on customer requests.<br>• Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment.<br>• Perform data entry tasks to maintain up-to-date customer records and order information.<br>• Respond to customer inquiries via email and phone with a focus on delivering excellent service.<br>• Assist with occasional travel arrangements for participation in trade shows.<br>• Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Shelton, Washington. In this role, you will support various administrative and customer-facing tasks to ensure smooth operations and excellent service delivery. The ideal candidate will excel in managing data, correspondence, and customer interactions with professionalism and efficiency.<br><br>Responsibilities:<br>• Maintain accurate records and tracking systems, both electronically and manually, ensuring compliance with company standards.<br>• Organize and schedule meetings or hearings, including preparing agendas, issuing notifications, and arranging conference spaces.<br>• Interact with the public to assess documentation, determine service eligibility, and issue permits or authorizations.<br>• Process payments, review applications, and distribute necessary forms and informational materials.<br>• Conduct research and compile reports based on historical records and data.<br>• Draft reports, meeting minutes, and correspondence using collected or researched information.<br>• Manage cash transactions, deposits, and documentation related to disbursements, grants, or allocations.<br>• Support special projects and participate in cross-functional administrative initiatives.<br>• Perform general office duties, such as ordering supplies, assembling documents, and managing inter-department correspondence.<br>• Handle public records requests in compliance with applicable guidelines, if assigned as Public Records Officer.