We are offering a short term contract employment opportunity for a Leasing Manager in the Housing industry. Located in Baltimore, Maryland, you will be joining our team in a fast-paced environment, supervising a team of approximately 13 staff members.
Responsibilities:
• Oversee the leasing process for new voucher holders from our waiting list and families that are moving.
• Monitor staff productivity to ensure efficient operation of the office.
• Maintain excellent customer service standards to ensure a positive experience for all clients.
• Utilize CRM tools for accurate record keeping and data management.
• Respond promptly to inbound calls and inquiries from customers.
• Use Yardi Property Management software to streamline property management tasks.
• Ensure compliance with Fair Housing Law in all operations.
• Manage Housing Choice Voucher and Low Income Tax Credit Housing (LITCH) programs.
• Oversee the operations of the Transitional Housing program
• Minimum of 3 years of experience as an Leasing Manager or similar role.
• Proficiency in using Customer Relationship Management (CRM) software.
• Experience in handling and answering inbound calls professionally.
• Prior experience as a Leasing Consultant is preferred.
• Familiarity with Property Management, including regulations and procedures.
• Understanding of Fair Housing Law and its implications.
• Experience in managing Housing Choice Voucher programs.
• Knowledge of Low Income Tax Credit Housing (LITCH) is beneficial.
• Experience in managing or coordinating Transitional Housing programs.