We are offering a long term contract employment opportunity for a Business Analyst, based in Appleton, Wisconsin. This role involves supporting a dispatch team during a key system transition period. The selected candidate will be tasked with process mapping, identifying key inputs, and structuring workflows to ensure smooth User Acceptance Testing (UAT) and future scalability.
Responsibilities:
• Document and map current processes within the dispatch operations
• Extract key details from dispatchers to create clear, structured workflows and Standard Operation Procedures (SOPs)
• Work on the implementation of a new ERP and Dispatch system
• Utilize strong analytical skills to simplify complex operations
• Leverage proficiency in Microsoft Excel and other technology systems for effective business process functions
• Conduct gap analysis and contribute to the creation of business requirement documents
• Support the team in change management activities
• Ensure the efficient onboarding of new employees by establishing well-documented workflows and processes.
• Minimum of 3 years of experience in a Business Analyst role.
• Proficiency in conducting Gap Analysis to identify and bridge performance discrepancies.
• Advanced skills in Microsoft Excel to manage, manipulate and analyze data efficiently.
• Comprehensive understanding of Business Process Functions to optimize operations and enhance productivity.
• Experience in drafting Business Requirement Documents to clearly communicate the needs and expectations of the business.
• Knowledge of Logistics to ensure smooth operations and effective supply chain management.
• Ability to develop Standard Operation Procedures to guide employees and maintain consistency in work processes.
• Demonstrated ability in creating workflows to streamline operations and improve efficiency.
• Experience in managing Data Workflows to ensure accurate and timely data processing.