Robert Half Healthcare client is seeking a friendly, organized, and detail-oriented Medical Receptionist for their pediatric office in Antioch, CA. This is a contract position, anticipated to last 1-2 months, with the potential to extend into a long-term opportunity. This role involves providing exceptional customer service to young patients and their families while performing key administrative tasks to ensure smooth office operations. The selected candidate MUST be bilingual in Spanish. Work hours are M-F, 8:30AM-5:30PM.

Medical Receptionist Key Responsibilities:

• Greeting Patients and Families: Manage patient check-ins and provide a welcoming environment for children and their families.
• Scheduling Appointments: Handle appointment booking, follow-ups, and coordination with medical staff to ensure smooth office flow.
• Administrative Support: Verify insurance information, process payments (including co-pays), and maintain accurate patient records in compliance with HIPAA regulations.
• Communication: Engage with patients and families both in-person and over the phone to answer inquiries, direct concerns, and share essential information regarding appointments and procedures.
• Independent Problem-Solving: Resolve basic issues autonomously, such as scheduling conflicts, missing documents, or insurance discrepancies, while escalating complex matters to the appropriate team members.
• Maintaining Office Efficiency: Collaborate with medical staff to ensure timely patient care and operational support.

Key Qualifications:

• Excellent Communication Skills: Ability to effectively engage with children, families, and clinical staff in a professional and friendly manner.
• Strong Independent Work Ethic: Must be self-motivated and capable of handling tasks independently while ensuring attention to detail and accuracy.
• Organizational Abilities: Manage multiple tasks in a fast-paced environment, including phone calls, scheduling, and patient check-in processes.
• Technical Proficiency: Familiarity with medical office software (e.g., EMR systems) and basic office tools like email and scheduling systems.

This role requires a cheerful, patient-focused mindset and the ability to work autonomously while contributing to a collaborative team environment.

If you are interested in this Medical Receptionist position, please submit your resume today.

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