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20 results for It Support Analyst in Ankeny, IA

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Do you feel stuck and micromanaged? Do you want freedom to troubleshoot and challenge yourself? If so, we are seeking a proficient Desktop Support Analyst (ranging from T1-T3 support) to join a team based in Grinnell, Iowa. As a Desktop Support Analyst, your role will involve handling support requests from end-users, conducting initial troubleshooting, and facilitating the resolution of technical issues. This position will require interaction with community-based technical resources, sharing technical problems and solutions with the team, and potential travel to service endpoints when necessary. One must be self driven and have a passion for collaborating with all faces with a smile. To learn more, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn).

Responsibilities:

• Respond to incoming support requests via phone and email, gather pertinent information, and create trouble tickets

• Perform initial troubleshooting actions which may include repairing, replacing, and installing equipment

• Escalate incidents and ensure ticket resolution

• Guide and assist community-based technical resources in resolving a wide range of service issues

• Maintain and operate devices, ensuring optimal connectivity and configuration

• Participate in quality improvement and skills development activities within the team

• Provide support for applications, including Microsoft Office 365 and Android iOS

• Utilize tools such as Active Directory and Remote Desktop Support for issue resolution

• Offer support for computer hardware related issues

• Share identified technical problems and solutions with the Service Support Team.

• Candidates should have a minimum of 2 years of experience in a similar role such as Desktop Support Analyst.
• Proficiency in Computer Hardware is necessary for this role.
• Knowledge and experience with Active Directory is required.
• Proficiency in Microsoft Office 365 is a prerequisite for this position.
• Candidates should have experience with Android iOS.
• Experience with Remote Desktop Support is necessary.
• Applicants should have a strong background in Application Support.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

20 results for It Support Analyst in Ankeny, IA

Desktop Support Analyst Do you feel stuck and micromanaged? Do you want freedom to troubleshoot and challenge yourself? If so, we are seeking a proficient Desktop Support Analyst (ranging from T1-T3 support) to join a team based in Grinnell, Iowa. As a Desktop Support Analyst, your role will involve handling support requests from end-users, conducting initial troubleshooting, and facilitating the resolution of technical issues. This position will require interaction with community-based technical resources, sharing technical problems and solutions with the team, and potential travel to service endpoints when necessary. One must be self driven and have a passion for collaborating with all faces with a smile. To learn more, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn). Responsibilities: • Respond to incoming support requests via phone and email, gather pertinent information, and create trouble tickets• Perform initial troubleshooting actions which may include repairing, replacing, and installing equipment• Escalate incidents and ensure ticket resolution• Guide and assist community-based technical resources in resolving a wide range of service issues• Maintain and operate devices, ensuring optimal connectivity and configuration• Participate in quality improvement and skills development activities within the team• Provide support for applications, including Microsoft Office 365 and Android iOS• Utilize tools such as Active Directory and Remote Desktop Support for issue resolution• Offer support for computer hardware related issues• Share identified technical problems and solutions with the Service Support Team.

Technical Process Improvement Analyst Position: Technical Process Improvement AnalystLocation: Des Moines, IA -- OnsiteSalary: up to $80,000 + Exceptional Benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Are you ready to make an impact? Our client company is looking for a dynamic and solutions-driven Technical Process Improvement Analyst. If you’re tech-savvy, thrive on solving challenges, and love optimizing processes, let’s connect! What You’ll Do <ul><li>Be the Go-To Fixer: Offer essential frontline support for hardware, software, and business applications like Salesforce, Shopify, Office 365, and more.</li><li>Collaborate for Success: Manage vendor relationships to keep systems humming and help onboard new IT tools.</li><li>Sharpen Processes: Uncover workflow improvements and offer user-friendly training to keep the team at the top of its game.</li><li>Drive Innovation: Play a key role in IT projects aimed at streamlining system integrations and improving efficiency.</li></ul> Your Qualifications <ul><li>Bachelor’s in IT, Computer Science, or equivalent experience.</li><li>3+ years of IT support with knowledge of tools like Salesforce, Shopify, and Office 365 (bonus points for admin experience).</li><li>Tech enthusiast with strong problem-solving skills and a knack for communicating with both tech specialists and non-tech users.</li><li>Ability to juggle multiple priorities in a fast-paced environment.</li></ul> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***

Quality Assurance Analyst - Data We are offering a contract to permanent employment opportunity for a Quality Assurance Analyst. This role is instrumental in the Insurance - Life industry, ensuring the accuracy and reliability of our Data & Integration systems. The position involves a hybrid work model, with part of the week spent in the office and part from home. Responsibilities: • Develop and implement comprehensive test plans to cover various scenarios, ensuring the systematic execution of tests and accurate documentation of results.• Maintain strong knowledge of database architecture, including relational/non-relational concepts, and ensure various data quality checks in Data & Integration platforms using SQL, SOQL, or other database query languages.• Work closely with cross-functional teams, including developers, product managers, and business stakeholders, to uphold quality standards.• Identify bugs or inconsistencies accurately, documenting and conducting root cause analysis to understand issues and prevent recurrence.• Validate data quality and consistency across different Data Integration platforms using SQL, SOQL, ensuring data integrity in Salesforce and correct integration with other platforms.• Implement and support reporting and analytics infrastructure for internal business customers using data integration services like Kafka, MuleSoft, Salesforce, guiding internal customers in developing, troubleshooting, and optimizing complex SQL solutions.• Identify opportunities to enhance testing processes, improve efficiency, and introduce new strategies or tools to strengthen quality assurance efforts.• Lead small to medium projects and support complex initiatives within a team, demonstrating strong analytical and troubleshooting skills for resolving integration challenges.• Analyze and review potential adjustments or modifications for impacts on other programs, ensuring excellent verbal and written communication skills for effective collaboration with technical and non-technical teams.

Configuration Analyst The Senior Configuration Analyst plans and conducts a wide range of quality control tests and analyses to ensure all application products and services meet organizational standards and end-user requirements. This includes performing test planning, test design and test execution. The Senior Analyst supports more complex testing efforts and assists the Manager as a backup when gone. In addition to these responsibilities, the Senior Analyst will also configure products, business rules, workflows, forms and user interfaces to support business processes as defined below.

Desktop Analyst PERM We are inviting applications for the role of Desktop Analyst in the industry. This role is based in AMES, Iowa, 50010-5745, United States. As a Desktop Analyst, your focus will be on processing technical support requests, managing customer accounts, and ensuring optimal functionality of desktop systems. You'll work to enhance security, service delivery, user experience, and device management processes. Responsibilities • Handle technical support tasks related to Cisco Products, Cisco Routers, IP Telephony, Cisco CallManager, Cisco Unity, and Cisco Voice. • Oversee the deployment of application install packages through software distribution infrastructures like Ivanti, Airwatch, and SCCM. • Manage standard Windows desktop images and provide support for all peripheral devices. • Utilize tools like GPO, Powershell, Ivanti, Airwatch for managing end points. • Administer Office 365 in a cloud environment and execute delivery plans for Mobile Device Management of company-owned iOS devices. • Collaborate to manage OS deployment processes using InTune, MDT, or Ivanti. • Troubleshoot advanced endpoint issues and engage in hardware evaluation.

Business Analyst Position: SENIOR BUSINESS ANALYST (DIRECT HIRE)Location: HYBRID IN DES MONES, IASalary: UP TO $130K + BONUS + BENEFITS *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Robert Half is looking for a SENIOR BUSINESS ANALYST for a permanent direct hire full time position for one their premier client companies. In this SENIOR BUSINESS ANALYST permanent position you will join a leading and innovative financial services firm. Your role is crucial in translating customer requirements into functional specifications, collaborating with internal teams and vendors, and ensuring seamless implementation of technology strategies. You will bring all of your life insurance and or annuity product and processing knowledge to this role. If you are feeling stagnant and want the feeling of a start-up with the stability of a company and proven successful leadership, then this the opportunity for you. You can have the best of both worlds, exciting opportunity where you will be recognized and rewarded for your contributions and have opportunity for continuous growth and advancement. The organization has already double in sized and has plans to only continue. Come join this dynamic innovative team within a stable and thriving industry! Key Responsibilities:<ul><li>Bring your back office operations processing knowledge of life insurance and or annuity knowledge to this role</li><li>Bring your prior business requirements gathering and documentation experience</li><li>Translate customer requirements into developer-friendly specifications</li><li>Manage and track requirements status throughout project lifecycle</li><li>Collaborate with cross-functional teams and vendors to define project scope</li><li>Facilitate productive meetings for requirements gathering and defect resolution with all levels</li></ul>Qualifications:<ul><li>Bachelor's degree or equivalent experience</li><li>Industry back office operation processing knowledge of life and or annuity financial products</li><li>Minimum 4 years of Business Analyst experience</li><li>Strong analytical, problem-solving, and collaboration skills</li><li>Excellent verbal and written communication skills</li><li>Flexible attitude, adaptable to a dynamic environment</li><li>Ability to work independently and within a team</li></ul> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***

Automation Analyst (Automated Order Entry) We are in search of an Automation Analyst (Automated Order Entry) to join our team in WEST DES MOINES, Iowa. Working in the financial services industry, your role will be pivotal in the development and enhancement of Order Entry platforms. You will also be responsible for managing data feeds and integrations, along with coordinating with external vendors to guarantee smooth communication and integration. Responsibilities: • Developing and supporting form/rules for Order Entry Platforms • Managing requirements for DTCC data feeds and providing ongoing support • Collaborating with Business System Analysts and Onboarding Analysts to implement changes stemming from product launches, projects, and business initiatives • Designing and executing internal and external test plans • Establishing operational processes for long-term platform support • Assisting in the investigation, analysis, and resolution of moderate to complex production issues related to Order Entry processes or DTCC feeds • Focusing on the optimization of Order Entry platforms • Acting as a subject matter expert in overseeing platforms, data feeds, integrations, and industry initiatives.

RPA Configuration Analyst We are looking for a skilled RPA Configuration Analyst to join our team in WEST DES MOINES, Iowa. The successful candidate will be responsible for identifying and creating business process automation using RPA software and coordinating modifications and implementations across various business units. This role offers a long term contract employment opportunity. Responsibilities: • Identify opportunities for process automation by collaborating with business stakeholders, process analysts, and team members to assess current business processes. • Develop RPA processes using Automation Anywhere software based on defined business and functional requirements. • Coordinate integrated quality assurance and user acceptance testing to ensure process efficiency and accuracy. • Provide accurate and timely updates on process status and documentation estimates. • Build and maintain relationships with business partners and stakeholders across the organization. • Plan and document process changes within business units to facilitate automated processing, thereby improving efficiencies and quality metrics. • Prepare and maintain detailed process documentation, including business and technical requirements, error handling, and exception procedures. • Assist with all stages of process automation implementation to improve the quality, accuracy, and thoroughness of each process.

Configuration Analyst (Genesys) We are offering a contract for a permanent employment opportunity for a Configuration Analyst (Genesys) in WEST DES MOINES, Iowa, United States. This role is integral to our operations and involves configuring, maintaining, and optimizing the Genesys platform to meet business needs. The role also encompasses working with Pindrop and Shelf. Responsibilities: • Configuring and maintaining solutions such as the IVR, routing and call flows within the Genesys environment to enhance customer interactions • Collaborating closely with business and technical teams to gather requirements and implement them • Identifying and resolving system issues and bugs • Managing user roles, permissions, and profiles within Genesys • Assisting in system upgrades, testing, and deployment • Contributing to sprint capacity in Agile Scrum Team to support ongoing changes and align with organizational priorities • Assisting in the research, analysis, and resolution of moderate to sophisticated production issues experienced by business partners.

Data Integration Engineer Are you a Data Integration Engineer with expertise in integration between multiple layers for real time live data? Do you have experience integrating data between Salesforce (SoQL), Mulesoft (or similar), Kafka (or similar), and ODS (SQL)? We have an excellent opportunity with a highly rated organization based in Des Moines, IA. This is an opportunity to work remotely anywhere in the US (CST work schedule). Applicants must be eligible to convert without sponsorship. What would you be doing in this Data Integration Engineer role?The Data Integration Engineer will play a crucial role in designing, implementing, and managing data integration solutions to ensure seamless data flow between systems applications using SSIS, Kafka, MuleSoft & Salesforce.Candidate should have strong knowledge and capability to ensure various data quality checks in Data & Integration platforms by using SQL, SOQL and or other database query languages. Familiarity with data integration process and tool is required. <ul><li>Data Mapping and Transformation: Create and maintain data mapping documentation and implement rules to standardize and transform data during integration processes, outlining how data flows between systems.\</li><li>Data Integration: Connect and integrate various data sources such as databases, APIs, cloud services, and third-party tools. Document issues related to data integration processes and APIs to report back to developers.</li><li>Data Integrity: Ensure data integrity and accuracy during the integration process by implementing validation checks.</li><li>Workflow Monitoring: Monitor integration workflows to ensure they run smoothly and are on schedule, adapting to changing requirements as needed.</li><li>Collaboration and Deployment: Work closely with data engineers, business analysts, and stakeholders to understand data integration needs and deploy and test integration solutions.</li><li>Documentation & Compliance: Document data integration processes, workflows, and system configurations and ensure data integration processes comply with relevant data governance policies and regulations.</li><li>Secure Data Transfer: Ensure secure data transfer mechanisms are in place to protect sensitive information.</li><li>Efficiency Improvement: Identify opportunities to improve the efficiency of data integration processes.</li><li>Issue Diagnosis and Resolution: Diagnose and resolve data integration issues promptly to minimize downtime.</li><li>Support and Recommendations: Provide support and recommendations for complex integration challenges.</li><li>API Proficiency: Experience with APIs and data exchange protocols.</li><li>Communication Skills: Strong communication skills with technical and non-technical stakeholders.</li><li>Impact Analysis: Analyze and review potential adjustments or modifications for impacts on other programs.</li><li>Technical Proficiency: Strong skills in SQL Server, Kafka, MuleSoft, and Salesforce.</li></ul>Applicants must be eligible to convert without sponsorship.

Business Systems Analyst (Data Integration Projects) We are seeking a Business Systems Analyst focused on Data Integration Projects to join our team in WEST DES MOINES, Iowa. As a Business Systems Analyst, you will be responsible for understanding and documenting business and technical needs, working closely with both business and technology stakeholders. This role offers a contract to permanent employment opportunity. Responsibilities: • Elicit, analyze, and document business and technical needs for Data Integration projects • Support small-sized projects in the realm of Data Integration • Increase business acumen through active learning and application • Facilitate interviews and discussions with business and technology stakeholders • Develop and maintain relationships within assigned project teams • Gain a basic understanding of annuity concepts and apply this knowledge as needed • Tailor communication to suit the audience, ensuring clear and effective message delivery • Encourage and assist team members in recognizing the need for change • Develop skills to create business and functional requirements, producing necessary artifacts.

Technical Service Engineer We are offering a long-term contract employment opportunity for a Technical Service Engineer in the manufacturing industry. This role is based in JOHNSTON, Iowa, and requires on-site presence during the training period. This role will involve providing technical support for our fleet of automation systems, hardware, software, and documentation used in Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems, and Seed Handling Systems. Responsibilities: • Tackle and resolve issues related to hardware, software, servers, and databases • Handle the intake and processing of service requests using JIRA Service Desk • Develop and maintain support documents using Confluence • Deliver direct user training and support to enhance user experience • Leverage SQL and relational databases knowledge to create SQL queries and understand DB tables relationships and stored procedures • Showcase a self-starter attitude by coordinating multiple tasks within tight deadlines and working independently with minimal supervision • Exhibit excellent communication skills in writing and verbal interactions • Demonstrate an understanding of low voltage electronics (48V or less) • Show a basic understanding of mechanical, electronics, pneumatics, and hydraulic systems.

Business Systems Analyst We are in the process of recruiting a Business Systems Analyst. The role is based in West Des Moines, Iowa, and falls within the industry of business systems analysis. The employment opportunity being offered is a long-term contract. Responsibilities: • Engage actively in the gathering and designing of business requirements and processes, focusing on analyzing, assessing, documenting, and communicating impacts and considerations to other applications and business systems. • Develop an understanding of in-scope business applications, systems, and processes by reviewing existing documentation and spending time with subject matter experts to expand the knowledge base. • Generate future-state business, process, and technical designs, changes, and impacts through documentation and artifacts. This includes the creation of interaction models, process flow diagrams, conceptual architecture diagrams, and logical and physical architecture diagrams. • Create data mapping documentation detailing data movement from source system to target system, including transformation rules and logic. • Specify non-functional requirements in the documentation and artifact creation process, including performance, scalability, reliability, recoverability, observability, and extensibility requirements. • Collaborate closely with software developers, systems analysts, business analysts, and QA testers to refine design and specification documentation into software development tickets that can deliver specified functionality or technical design change. This includes defining acceptance criteria to verify if the software development and quality assurance testing activities have satisfied all functional and non-functional requirements.

Systems Analyst We are in search of a Systems Analyst to join our team in DES MOINES, Iowa. In this role, you will be a crucial member of our team, working on API management and integration. You will collaborate with partners to integrate new APIs, handle API intricacies, and work with our development team to improve system procedures. Responsibilities • Spearhead the integration of new APIs for application usage. • Collaborate with team members to address complexities related to APIs. • Establish and nurture relationships with partner companies to ensure smooth API integration and issue resolution. • Work closely with the development team to enhance system processes. • Test and manage APIs using various tools and methodologies. • Develop and maintain comprehensive and accurate API documentation. • Handle API gateway management to ensure smooth data flow between systems. • Employ API testing skills to ensure the functionality and performance of APIs. • Contribute to the continuous improvement of API development and integration processes. • Stay updated with the latest industry trends and technologies related to APIs and integration.

Salesforce Developer We are offering a contract to permanent employment opportunity for a Salesforce Developer in the life insurance industry, located in West Des Moines, Iowa. As a Salesforce Developer, you will be instrumental in designing, developing, and implementing Salesforce solutions, specifically Financial Services Cloud (FSC), Omni-Channel, and Apex custom development. Your role will encompass working with cross-functional teams, participating in agile methodologies, and ensuring the stability and performance of Salesforce applications. Responsibilities • Collaborate with cross-functional teams, including business analysts, project managers, and system administrators to deliver integrated solutions that drive business value. • Design, develop, and implement Apex, Lightning components, Flows, and other Salesforce solutions to meet business requirements. • Implement Salesforce data integration patterns, effectively synchronizing data between Salesforce and external systems. • Conduct thorough code reviews, perform quality assurance checks, and ensure adherence to coding standards and best practices. • Engage in agile development methodologies, participating in sprint planning, backlog grooming, and sprint reviews. • Understand and apply Salesforce’s configuration capabilities, such as creating custom reports, dashboards, workflows, and validation rules. • Troubleshoot and resolve technical issues, providing support during testing and deployment phases, and ensuring the stability and performance of Salesforce applications. • Implement Continuous Integration/Continuous Deployment (CI/CD) pipelines in Salesforce using industry best practices. • Clearly articulate technical concepts to both technical and non-technical stakeholders through effective verbal and written communication. • Understand and can apply Objects, Fields, Page Layouts, Console Apps, Lightning Pages, Actions, Flows, Roles, Profiles, Permission Sets, Queues, Assignment Rules, Email to Case, Milestones/SLAs, Omni-channel.

Agile Project Manager | Scrum Master Experience We are offering a long-term contract employment opportunity for an Agile Project Manager with Scrum Master Experience in the life insurance industry, based in West Des Moines, Iowa. This role involves overseeing projects and ensuring team collaboration, primarily focusing on software development lifecycle (SDLC) and enterprise data integration support. Responsibilities: • Manage Agile Scrum and Waterfall methodologies to ensure project efficiency and effectiveness. • Utilize Azure DevOps for better project tracking and team collaboration. • Handle cross-functional project management, ensuring all team members are working together smoothly. • Oversee the budgeting process and change management to ensure projects remain within the set parameters. • Apply formal project management techniques to guarantee timely project delivery. • Manage IT-related projects, ensuring all tasks are completed on time and within budget. • Support the integration of enterprise applications for smoother workflow operations. • Leverage your knowledge of architecture platforms to enhance project outcomes. • Implement traditional Waterfall methods when necessary for project success. • Ensure all project management practices align with organizational standards and goals.

Mainframe Systems Programmer Position: Mainframe Programmer Analyst -- COBOLLocation: Des Moines IA -- HYBRID, mostly onsite -- OR may consider FULLY REMOTE for best talentSalary: up to $105,000 + exceptional benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Join an Innovative Client Company Team and Elevate Your Career! Are you ready to take the next big step in your career? We are seeking a highly motivated and talented professional to join our client’s team in an exciting direct hire, permanent position! This is your opportunity to work with a company that values innovation, teamwork, and career growth. If you're passionate about what you do and ready for a change, this could be the perfect role for you. This is the PERFECT mid-sized company and smaller team, with experienced and down to earth leaders who recognize, reward, and value your direct contributions. YOU will have the satisfaction of seeing the direct positive impact you are making for your team and the organization, as well as have confidence in the financial stability of the organization and enjoy the small team of professionals and high integrity team members you partner with. Why You’ll Love This Opportunity: <ul><li>Competitive Compensation: Enjoy a salary that reflects your experience and expertise, with regular merit-based increases.</li><li>Work-Life Balance: Join a team that values flexibility in when and where you work (if applicable).</li><li>Career Advancement: Be part of an organization where professional growth is a priority.</li><li>Positive Culture: Work in a team environment marked by collaboration, respect, and a shared drive for success.</li><li>Supportive Leadership: Partner with a forward-thinking management team dedicated to helping you succeed.</li></ul> What You’ll Bring to the Role: <ul><li>A proven track record of COBOL, JCL programming experience</li><li>A passion for life insurance and policy administration systems, where any knowledge and experience in HP9000, Unix and or Linux environments are a plus</li><li>A commitment to excellence and a drive for continuous improvement.</li></ul> Your Next Steps: *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***

Cloud Solutions Architect We are seeking a Cloud Solutions Architect to join our team in West Des Moines, Iowa. Your primary role will be to build and implement cloud-based solutions, with a focus on Azure and AWS. You will also be responsible for integrating custom and third-party applications, as well as developing front-end and mobile solutions. This role offers an exciting opportunity to work in a hybrid work environment, where you will be required to be onsite two days a week. Responsibilities: • Design and implement cloud solutions, primarily using Azure and AWS • Develop front-end solutions and mobile applications • Integrate custom and third-party applications into the existing system • Collaborate with the team to modernize business operations through the use of containerization, Kubernetes, Docker, and AI • Work on the technical architecture, with a focus on scalability and integration with third-party solutions • Utilize Cloud AI, Cloud strategy, and Cloud software development techniques to enhance service offerings • Build and manage Cloud native applications and Cloud native development projects • Utilize your experience with Bloomberg Terminal in the integration of complex Insurance and Trading Platforms • Apply Azure API Management and Amazon Web Services (AWS) in the development of cloud solutions • Leverage your skills in mobile architecture to build scalable applications.

Product Owner We are offering a long-term contract employment opportunity for a Product Owner for our growing client based in JOHNSTON, Iowa, United States. As a Product Owner, you will play an instrumental role in guiding our development team and ensuring our product aligns with business needs throughout the development process. Responsibilities: • Lead the management and prioritization of product backlog to guide the development team effectively.• Foster strong communication within the team and stakeholders to ensure smooth operations.• Utilize analytical thinking for decision-making processes that impact the product and business.• Engage in active collaboration with stakeholders and the development team to ensure alignment of product vision.• Manage stakeholder communications and conduct stakeholder meetings to understand needs and expectations.• Oversee the development of application roadmaps, outlining the product's future direction.• Exercise technical understanding to support the team and contribute to product development.• Display robust project management skills, balancing multiple tasks and deadlines efficiently.• Undertake stakeholder management, building and maintaining strong relationships.

ERP/CRM Developer We are seeking an ERP/CRM Developer to join our team. The selected individual will participate in various tasks within the Salesforce environment, including leading a team of developers, ensuring the efficient functioning of Salesforce development tools and technologies, and staying informed about the latest Salesforce technologies and methodologies. Responsibilities • Leading a team of developers and nurturing their detail-oriented growth. • Using Salesforce development tools, including Apex, Visualforce, Lightning Web Components, Salesforce APIs, and Salesforce DX. • Clarifying complex technical concepts to both technical and non-technical stakeholders. • Addressing technical challenges with precision and consistently delivering high-quality solutions. • Staying informed about the latest Salesforce technologies and methodologies. • Promoting Agile development practices, using Azure DevOps. • Applying skills across CRM, API Development, Salesforce Sales Cloud, Salesforce Platform, Salesforce Lightning Platform, Salesforce Development, Salesforce Configuration, Salesforce APIs, Lightning App Builder, and Lightning Components.

Technology Doesn't Change the World, People Do.®

20 results for It Support Analyst in Ankeny, IA

Technology Doesn't Change the World, People Do.^®