NOC Technician in Portland, OR

Network Operations Center (NOC) Technician Job Description

Network operations center (NOC) technicians are responsible for monitoring a company’s network systems. They are around-the-clock first responders for troubleshooting routers, switches and phone platforms. They need strong understanding of IP and/or optical networks and are adaptable and flexible in dealing with a variety of people. Strong problem-solving, communication and customer service skills are essential. Must have previous experience in NOC, and technical experience with programming, operating systems including Linux, network monitoring and performance tools may be required. A bachelor’s degree in information systems, computer science, computer engineering or a related field is preferred.

Typical network operations center (NOC) technician duties:

Monitoring CPU performance, networks, servers and applications

Efficiently and accurately managing any assigned trouble tickets and other projects to resolution

Escalating for higher-level support to Tier II, Tier III and management

Maintaining and repairing systems, such as server routing, firewalls, IP switching and remote access protocols

Providing accurate technical and customer service support and consistent customer communication

Managing coordination of vendor services, such as telecommunications and secure data storage

Looking for a network operations center (NOC) technician or a network operations center (NOC) technician job?

Submit your resume or request talent now and our expert recruiters will be with you shortly.

Robert Half can assist you with your network operations center technician recruitment needs.

Salary for NOC Technician in Portland, OR

67155 - 102953

25th percentile

67155

The candidate is new to the role and building the needed skills, experience and autonomy.

50th percentile

84083

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th percentile

102953

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Network/Cloud Architect

150128

187313

221445

Wireless Network Engineer

130980

159563

185093

Network/Cloud Manager

125153

157065

180653

Network/Cloud Engineer

120158

144023

168720

Network/Cloud Administrator

96570

118215

138750

Telecommunications Specialist

74093

89633

106560

Systems Engineer

108503

132368

164835

IT Systems Analyst

96015

115995

143745

Systems Administrator

87413

106838

128205

Cloud Computing Analyst

101288

129038

156233

Hiring? Start here.

Access millions of skilled contract and permanent candidates at every level from support roles to C-suite, and pinpoint the talent you need using our industry-leading matching technology.

Find your next hire