NOC Technician in New York, NY

Network Operations Center (NOC) Technician Job Description

Network operations center (NOC) technicians are responsible for monitoring a company’s network systems. They are around-the-clock first responders for troubleshooting routers, switches and phone platforms. They need strong understanding of IP and/or optical networks and are adaptable and flexible in dealing with a variety of people. Strong problem-solving, communication and customer service skills are essential. Must have previous experience in NOC, and technical experience with programming, operating systems including Linux, network monitoring and performance tools may be required. A bachelor’s degree in information systems, computer science, computer engineering or a related field is preferred.

Typical network operations center (NOC) technician duties:

Monitoring CPU performance, networks, servers and applications

Efficiently and accurately managing any assigned trouble tickets and other projects to resolution

Escalating for higher-level support to Tier II, Tier III and management

Maintaining and repairing systems, such as server routing, firewalls, IP switching and remote access protocols

Providing accurate technical and customer service support and consistent customer communication

Managing coordination of vendor services, such as telecommunications and secure data storage

Looking for a network operations center (NOC) technician or a network operations center (NOC) technician job?

Submit your resume or request talent now and our expert recruiters will be with you shortly.

Robert Half can assist you with your network operations center technician recruitment needs.

Salary for NOC Technician in New York, NY

82583 - 126604

25th percentile

82583

The candidate is new to the role and building the needed skills, experience and autonomy.

50th percentile

103399

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th percentile

126604

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Network/Cloud Architect

184616

230344

272318

Wireless Network Engineer

161070

196219

227614

Network/Cloud Manager

153904

193148

222154

Network/Cloud Engineer

147761

177109

207480

Network/Cloud Administrator

118755

145373

170625

Telecommunications Specialist

91114

110224

131040

Systems Engineer

133429

162776

202703

IT Systems Analyst

118073

142643

176768

Systems Administrator

107494

131381

157658

Cloud Computing Analyst

124556

158681

192124

Newest Noc Technician jobs

Search Jobs

Senior Network Engineer

Network Engineer

Sr. Network Engineer

Hiring? Start here.

Access millions of skilled contract and permanent candidates at every level from support roles to C-suite, and pinpoint the talent you need using our industry-leading matching technology.

Find your next hire