Medical Customer Service Specialist in Melbourne, FL

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Microsoft Excel

Epic Software

Microsoft Word

CRM

Microsoft Outlook

Customer Service

Medical Coverage

HealthCare.gov

Claim Administration

Insurance

Salary for Medical Customer Service Specialist in Melbourne, FL

33015 - 42315

25th percentile

33015

New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties

50th percentile

36968

Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role

75th percentile

42315

Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

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Position title

25th percentile

50th percentile

75th percentile

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35108

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