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Medical Customer Service Specialist in Columbus, OH

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Salary for Medical Customer Service Specialist in Columbus, OH
35035 - 44835
25th percentile
35035
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
39200
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
44835
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Credentialing Specialist 42875 47775 55615 Patient Registration/Intake/Admissions Specialist 37485 40425 43855 Insurance Referral Coordinator 36015 37975 44345 Insurance Verification Specialist 36260 38710 45570 Insurance Authorization Specialist 36505 39445 45325 Medical Scheduler 36750 38710 42140 Medical Coding Manager 64435 71540 81830 Certified Professional Coder 51450 57575 66640 Medical Data Entry Specialist 35525 38710 42875 Patient Access/Services Specialist 35770 39445 43610 Electronic Medical Records Specialist 32340 34300 37485
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