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Medical Customer Service Specialist in Cincinnati, OH

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Salary for Medical Customer Service Specialist in Cincinnati, OH
34856 - 44606
25th percentile
34856
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
39000
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
44606
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Credentialing Specialist 42656 47531 55331 Patient Registration/Intake/Admissions Specialist 37294 40219 43631 Insurance Referral Coordinator 35831 37781 44119 Insurance Verification Specialist 36075 38513 45338 Insurance Authorization Specialist 36319 39244 45094 Medical Scheduler 36563 38513 41925 Medical Coding Manager 64106 71175 81413 Certified Professional Coder 51188 57281 66300 Medical Data Entry Specialist 35344 38513 42656 Patient Access/Services Specialist 35588 39244 43388 Electronic Medical Records Specialist 32175 34125 37294
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