Medical Customer Service Specialist Salary in Chicago, IL | Robert Half

Medical Customer Service Specialist in Chicago, IL

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Microsoft Excel
Epic Software
Microsoft Word
CRM
Microsoft Outlook
Customer Service
Medical Coverage
HealthCare.gov
Claim Administration
Insurance
Salary for Medical Customer Service Specialist in Chicago, IL
44020 - 56420
25th percentile
44020
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
49290
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
56420
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Credentialing Specialist 53630 59830 69750 Patient Registration/Intake/Admissions Specialist 45260 48360 54870 Insurance Referral Coordinator 45570 47430 55490 Insurance Verification Specialist 45880 48360 56730 Insurance Authorization Specialist 46190 49290 56730 Medical Scheduler 45570 48050 52390 Medical Coding Manager 81530 90520 103540 Certified Professional Coder 63860 71610 82770 Medical Data Entry Specialist 43710 45570 50840 Patient Access/Services Specialist 44020 48360 55180 Electronic Medical Records Specialist 40300 42780 46810

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