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Medical Customer Service Specialist in Austin, TX

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Salary for Medical Customer Service Specialist in Austin, TX
41470 - 53070
25th percentile
41470
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
46400
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
53070
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Credentialing Specialist 50750 56550 65830 Patient Registration/Intake/Admissions Specialist 44370 47850 51910 Insurance Referral Coordinator 42630 44950 52490 Insurance Verification Specialist 42920 45820 53940 Insurance Authorization Specialist 43210 46690 53650 Medical Scheduler 43500 45820 49880 Medical Coding Manager 76270 84680 96860 Certified Professional Coder 60900 68150 78880 Medical Data Entry Specialist 42050 45820 50750 Patient Access/Services Specialist 42340 46690 51620 Electronic Medical Records Specialist 38280 40600 44370
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