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Medical Customer Service Specialist

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Salary for Medical Customer Service Specialist
35750 - 45750
25th percentile
35750
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
40000
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
45750
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Credentialing Specialist 43750 48750 56750 Patient Registration/Intake/Admissions Specialist 38250 41250 44750 Insurance Referral Coordinator 36750 38750 45250 Insurance Verification Specialist 37000 39500 46500 Insurance Authorization Specialist 37250 40250 46250 Medical Scheduler 37500 39500 43000 Medical Coding Manager 65750 73000 83500 Certified Professional Coder 52500 58750 68000 Medical Data Entry Specialist 36250 39500 43750 Patient Access/Services Specialist 36500 40250 44500 Electronic Medical Records Specialist 33000 35000 38250
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