Medical collections specialists must be detail-oriented multitaskers who work well under pressure. They should also have strong interpersonal and communication skills and a proven record of providing excellent customer service. Knowledge of EOB forms for collections purposes and of the appeals process for healthcare claims is required. Organizations typically look for candidates with at least five years of experience in collections at healthcare providers.
Typical medical collections specialist duties:
Contacting insurance companies and patientsWorking on accounts receivable and providing detailed reports to managementBilling unpaid claimsOrganizing, researching and preparing appealsProviding correspondence and appeal denials and follow-up on appeals in process
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Salary for Medical Collections Specialist in Chattanooga, TN
32444 -
43184
25th percentile
32444
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
36695
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
43184
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
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