Call Center Lead Salary in Sacramento, CA | Robert Half

Call Center Lead in Sacramento, CA

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Sacramento, CA
60495 - 77423
25th percentile
60495
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
66878
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
77423
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 55778 61050 71595 Account Manager 47730 57998 72983 Senior Customer Service Specialist 44400 51060 57443 Customer Service Specialist 39960 44400 49673 Customer Experience Specialist 41348 51893 61328 Call Center Specialist 38573 41903 53003

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