Call Center Lead Salary in Hartford, CT | Robert Half

Call Center Lead in Hartford, CT

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Hartford, CT
62130 - 79515
25th percentile
62130
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
68685
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
79515
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 57285 62700 73530 Account Manager 49020 59565 74955 Senior Customer Service Specialist 45600 52440 58995 Customer Service Specialist 41040 45600 51015 Customer Experience Specialist 42465 53295 62985 Call Center Specialist 39615 43035 54435

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