Call Center Lead in Harrisburg, PA

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

Looking for a call center lead or a call center lead job in Harrisburg?

Search for Call Center Lead jobs in Harrisburg, PA or request talent now and our expert recruiters will be with you shortly.Robert Half can assist you with your senior call center specialist recruitment needs in Harrisburg.
Salary for Call Center Lead in Harrisburg, PA
51775 - 66263
25th percentile
51775
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
57238
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
66263
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 47738 52250 61275 Account Manager 40850 49638 62463 Senior Customer Service Specialist 38000 43700 49163 Customer Service Specialist 34200 38000 42513 Customer Experience Specialist 35388 44413 52488 Call Center Specialist 33013 35863 45363

Hiring? Start here.

Access millions of skilled contract and permanent candidates at every level from support roles to C-suite, and pinpoint the talent you need using our industry-leading matching technology. Find your next hire