Banking Operations Specialist in Norfolk, VA

Banking Operations Specialist Job Description

At this level, banking operations specialists must have top-notch technical and internal customer service skills. The proven ability to communicate clearly about complex issues is also important, as is a good understanding of banking procedures, products and operations. A bachelor’s degree in finance, business or a related field and three or more years of experience are required.

Typical banking operations specialist duties:

Investigating customer questions and issues and following up as necessary with solutions or escalation to management

Maintaining databases of customer information and retrieving and analyzing information as needed

Providing marketing and operational support to managers

Monitoring client activities, recognizing needs and promoting services

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Salary for Banking Operations Specialist in Norfolk, VA

38713 - 81700

25th percentile

38713

The candidate is new to the role and building the needed skills, experience and autonomy.

50th percentile

57950

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th percentile

81700

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Director of Operations – Financial Services

122550

150338

176463