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Banking Operations Specialist in Indianapolis, IN

Banking Operations Specialist Job Description

At this level, banking operations specialists must have top-notch technical and internal customer service skills. The proven ability to communicate clearly about complex issues is also important, as is a good understanding of banking procedures, products and operations. A bachelor’s degree in finance, business or a related field and three or more years of experience are required.

Typical banking operations specialist duties:

Investigating customer questions and issues and following up as necessary with solutions or escalation to managementMaintaining databases of customer information and retrieving and analyzing information as neededProviding marketing and operational support to managersMonitoring client activities, recognizing needs and promoting services

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Salary for Banking Operations Specialist in Indianapolis, IN
39528 - 83420
25th percentile
39528
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
59170
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
83420
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Director of Operations – Financial Services 125130 153503 180178 Manager of Operations – Financial Services 85360 105973 126100 Client Service Representative 54320 79055 100880 Loan Processor 37345 44620 56260 Loan Administrator 32253 37345 45105 Mortgage Underwriter 59170 72993 95545 Mortgage Processor 31283 39285 53108 Trader/Sales Assistant 50925 62565 72993 Performance Analyst 56260 69113 84633

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