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Banking Operations Specialist in Charlotte, NC

Banking Operations Specialist Job Description

At this level, banking operations specialists must have top-notch technical and internal customer service skills. The proven ability to communicate clearly about complex issues is also important, as is a good understanding of banking procedures, products and operations. A bachelor’s degree in finance, business or a related field and three or more years of experience are required.

Typical banking operations specialist duties:

Investigating customer questions and issues and following up as necessary with solutions or escalation to managementMaintaining databases of customer information and retrieving and analyzing information as neededProviding marketing and operational support to managersMonitoring client activities, recognizing needs and promoting services

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Salary for Banking Operations Specialist in Charlotte, NC
41361 - 87290
25th percentile
41361
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
61915
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
87290
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Director of Operations – Financial Services 130935 160624 188536 Manager of Operations – Financial Services 89320 110889 131950 Client Service Representative 56840 82723 105560 Loan Processor 39078 46690 58870 Loan Administrator 33749 39078 47198 Mortgage Underwriter 61915 76379 99978 Mortgage Processor 32734 41108 55571 Trader/Sales Assistant 53288 65468 76379 Performance Analyst 58870 72319 88559

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