We are looking for a Customer Service Representative to join a dynamic team in Atlanta, Georgia, within the medical devices industry. This position offers an exciting opportunity to provide outstanding customer service and technical support for innovative home sleep apnea testing devices. The role involves assisting customers with technical issues, educating them about products, and ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver exceptional customer service and technical support for medical device products and services.<br>• Collaborate with team members to investigate and resolve customer issues in line with established policies.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Educate customers about product features and benefits to ensure proper usage.<br>• Foster customer retention by providing superior support and addressing concerns promptly.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize remote support tools and industry-standard applications to troubleshoot technical problems.<br>• Work independently while contributing to team goals in a fast-paced environment.<br>• Adapt to new challenges and learn quickly to address diverse customer needs.<br>• Offer clear explanations of technical issues to non-technical customers.
We are looking for an experienced Software Delivery Manager to oversee the implementation of cutting-edge cloud-based SaaS solutions. This position involves leading a team of engineers, fostering collaboration with cross-functional teams, and ensuring the delivery of high-quality, customer-facing solutions. Based in Sandy Springs, Georgia, this hybrid role offers a blend of onsite and remote work.<br><br>Responsibilities:<br>• Manage and mentor a team of software and solutions engineers, supporting their growth and success.<br>• Act as the primary technical escalation point for addressing complex customer challenges.<br>• Oversee end-to-end SaaS solution delivery, from initial design through final implementation.<br>• Engage with clients to understand their needs, provide guidance, and deliver tailored solutions.<br>• Collaborate across departments to align processes and ensure positive project outcomes.<br>• Promote and enforce best practices to maintain consistency and quality in solution delivery.<br>• Drive the documentation process to ensure clarity and accessibility of technical information.<br>• Facilitate discussions around solution architecture and future-state strategies.<br>• Manage cloud platform integrations, focusing on Azure for optimal performance.<br>• Utilize ITIL frameworks to enhance infrastructure and service delivery efficiency.
<p>Robert Half is seeking an attorney that will support a law firm by working with local government entities, drafting and reviewing contracts, and attending city council meetings. The position offers a flexible schedule, allowing for remote work with occasional in-office requirements on a part-time (up to 30 hours) basis. </p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and revise contracts for local government entities, including city, county, and school boards.</p><p>• Conduct legal research to support case preparation and provide informed legal advice.</p><p>• Attend city council meetings in the evenings, approximately three to four times per month.</p><p>• Handle labor and employment law matters, ensuring compliance with relevant regulations.</p><p>• Provide guidance on open records requests and related legal procedures.</p><p>• Collaborate with stakeholders to address legal concerns and negotiate agreements.</p><p>• Redline and edit legal documents to ensure accuracy and adherence to standards.</p><p>• Stay updated on changes in laws and regulations affecting local government operations.</p><p>• Manage and prioritize a workload of 20-30 hours per week with flexible scheduling.</p>
<p>We are seeking a skilled and motivated Mid-Level Network Engineer to join our IT Infrastructure team in Alpharetta, GA. The ideal candidate will have hands-on experience designing, implementing, and supporting enterprise network environments. This role requires strong technical expertise, problem-solving skills, and the ability to collaborate across teams to ensure reliable, secure, and scalable network operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, implement, and maintain LAN/WAN network infrastructure</li><li>Manage routing and switching environments (Cisco, Aruba, or equivalent)</li><li>Monitor network performance and troubleshoot connectivity, latency, and security issues</li><li>Support firewall configurations and network security controls</li><li>Maintain VPN solutions and remote connectivity services</li><li>Perform network upgrades, patching, and hardware refresh initiatives</li><li>Document network diagrams, configurations, and standard operating procedures</li><li>Collaborate with cybersecurity, systems, and cloud teams to ensure infrastructure alignment</li><li>Participate in on-call rotation and provide Tier 2/3 support as needed</li></ul><p><br></p>
<p>We are looking for a Legal Assistant to join a regulatory and risk management team within a corporate legal department. This position offers a hybrid work schedule, with the flexibility to work from home on Mondays and Fridays, and provides an excellent opportunity for career growth. </p><p><br></p><p>Responsibilities:</p><p>• Manage calendars and schedules to ensure seamless coordination of meetings and deadlines.</p><p>• Prepare, proofread, and compose correspondence and documentation with attention to detail.</p><p>• Utilize Office tools to create reports and maintain accurate tracking systems.</p><p>• Submit and reconcile invoices in two separate systems while ensuring compliance with company procedures.</p><p>• Adapt to evolving systems and processes, maintaining efficiency throughout transitions.</p><p>• Collaborate with team members to support regulatory and risk management initiatives.</p><p>• Provide general legal administrative support to the department. </p><p><br></p>
<p>Robert Half HR Solutions is partnering with a rapidly growing wealth management firm to hire a newly created <strong>Internal Recruiter</strong> to help build and scale their hiring function. In this role, you’ll lead full‑cycle recruiting across financial advisors, client service/administrative roles, and key corporate functions. You’ll also help shape recruiting processes, support ATS evaluation, and partner closely with HR leadership as the company continues aggressive growth.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage end‑to‑end recruitment for advisor, administrative, and corporate positions.</li><li>Build and improve hiring workflows, approval processes, and recruiting strategies.</li><li>Partner with external agencies and evaluate performance/KPIs.</li><li>Support the assessment and selection of future ATS solutions.</li><li>Create recruiting reports, feedback loops, and candidate experience improvements.</li><li>Work directly with the CHRO and HR leadership on talent priorities.</li></ul><p><strong>What We’re Looking For</strong></p><ul><li><strong>Experience recruiting in wealth management, RIA, and/or broker‑dealer environments is required.</strong></li><li>Strong understanding of advisor hiring, licensing, and registration (FINRA, Series exams, etc.).</li><li>Ability to operate independently in a fast‑paced, acquisitive, high‑growth environment.</li><li>Strong relationship builder with a process‑improvement mindset.</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Customer Service Representative (Skilled)</strong></p><p><strong>Contract Length:</strong> 78‑Week Contract</p><p><strong>Pay:</strong> $20/hour (W2)</p><p><strong>Location:</strong> Remote or Central Time Zone Support (team operates in CST)</p><p><strong>Schedule:</strong> Standard business hours</p><p><strong>Job Summary</strong></p><p>We are seeking a skilled <strong>Customer Service Representative</strong> to support order management, issue resolution, and communication with internal teams and field representatives. The ideal candidate is a problem solver who enjoys investigating issues, navigating multiple systems, and ensuring a positive customer experience.</p><p>This role follows clearly defined procedures and guidelines, requiring the ability to handle routine tasks while exercising good judgment to resolve customer inquiries, claims, and complaints fairly and effectively. You will also contribute to customer education efforts and support continuous improvement initiatives based on customer feedback.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer support related to sales, order processing, installations, promotions, and general inquiries.</li><li>Maintain positive customer relationships through clear, timely, and professional communication.</li><li>Investigate and resolve customer complaints in alignment with applicable consumer laws and internal policies.</li><li>Handle order‑related tasks, including reviewing information, coordinating with representatives, and troubleshooting account issues.</li><li>Support organizational initiatives to educate customers and proactively address common questions.</li><li>Assist in developing and implementing improvements in response to customer survey insights.</li><li>Follow established procedures and work routines while adhering to defined guidelines and documentation standards.</li></ul><p><br></p>
<p><strong>Email Marketing Specialist (B2B)</strong></p><p><strong>Location:</strong> Remote (9:00 AM – 5:00 PM ET) <strong>Type:</strong> Long-term Contract (Potential for Hire) <strong>Experience:</strong> High-Volume B2B Email Marketing</p><p><br></p><p><strong>The Role</strong></p><p>We are seeking a skilled and efficient <strong>Email Specialist</strong> to drive high-volume B2B digital marketing campaigns across email, SMS, and omni-channel platforms. In this role, you will be the engine behind our transactional and promotional campaigns, directly supporting customer engagement, product adoption, and sales growth.</p><p>Collaborating closely with the Digital Marketing & Operations team, you will plan, develop, and launch a fast-paced schedule of campaigns that reach a global professional audience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Campaign Execution:</strong> Build, test, and deploy complex lifecycle campaigns. You will optimize every send for delivery, mobile responsiveness, accessibility, and consistent platform rendering.</li><li><strong>Strategic Planning:</strong> Define critical campaign parameters, including audience segmentation, suppression logic, send frequency, and deployment schedules.</li><li><strong>Platform Management:</strong> Oversee the end-to-end setup, template creation, and integration processes within <strong>Salesforce Marketing Cloud (SFMC)</strong>.</li><li><strong>Quality Assurance & Compliance:</strong> Conduct rigorous end-to-end QA checks to ensure outbound accuracy. Maintain list health, domain authentication, and strict adherence to global compliance standards (e.g., CAN-SPAM, GDPR).</li><li><strong>Trend Monitoring:</strong> Stay at the forefront of the industry by monitoring emerging email tools and best practices using resources like Litmus or Email on Acid.</li></ul><p><strong>What You Bring</strong></p><ul><li><strong>Technical Expertise:</strong> Proven experience managing high-volume email marketing campaigns. <strong>Salesforce Marketing Cloud (SFMC)</strong> experience and proficiency with HTML drag-and-drop editors are highly preferred.</li><li><strong>Operational Excellence:</strong> Familiarity with email testing tools and a deep understanding of compliance regulations (CAN-SPAM, GDPR).</li><li><strong>Education:</strong> Bachelor’s degree in Business, Communications, Marketing, IT, or a related field.</li><li><strong>Mindset:</strong> A design-focused eye with extreme attention to detail. You are a multitasker who can manage a high-volume workload without sacrificing quality.</li></ul><p><br></p>
<p>We are looking for a skilled GenAI Data Automation Engineer to design and implement innovative, AI-driven automation solutions across AWS and Azure hybrid environments. You will be responsible for building intelligent, scalable data pipelines and automations that integrate cloud services, enterprise tools, and Generative AI to support mission-critical analytics, reporting, and customer engagement platforms. Ideal candidate is mission focused, delivery oriented, applies critical thinking to create innovative functions and solve technical issues.</p><p><br></p><p>Location: <strong>REMOTE - EST or CST</strong></p><p><br></p><p>This position involves designing, developing, testing, and troubleshooting software programs to enhance existing systems and build new software products. The ideal candidate will apply software engineering principles and collaborate effectively with colleagues to tackle moderately complex technical challenges and deliver impactful solutions.</p><p><br></p><p>Responsibilities:</p><ul><li> Design and maintain data pipelines in AWS using S3, RDS/SQL Server, Glue, Lambda, EMR, DynamoDB, and Step Functions.</li><li> Develop ETL/ELT processes to move data from multiple data systems including DynamoDB → SQL Server (AWS) and between AWS ↔ Azure SQL systems.</li><li> Integrate AWS Connect, Nice inContact CRM data into the enterprise data pipeline for analytics and operational reporting.</li><li> Engineer, enhance ingestion pipelines with Apache Spark, Flume, Kafka for real-time and batch processing into Apache Solr, AWS Open Search platforms.</li><li> Leverage Generative AI services and Frameworks (AWS Bedrock, Amazon Q, Azure OpenAI, Hugging Face, LangChain) to:</li><li> Create automated processes for vector generation and embedding from unstructured data to support Generative AI models.</li><li> Automate data quality checks, metadata tagging, and lineage tracking.</li><li> Enhance ingestion/ETL with LLM-assisted transformation and anomaly detection.</li><li> Build conversational BI interfaces that allow natural language access to Solr and SQL data.</li><li> Develop AI-powered copilots for pipeline monitoring and automated troubleshooting.</li><li> Implement SQL Server stored procedures, indexing, query optimization, profiling, and execution plan tuning to maximize performance.</li><li> Apply CI/CD best practices using GitHub, Jenkins, or Azure DevOps for both data pipelines and GenAI model integration.</li><li> Ensure security and compliance through IAM, KMS encryption, VPC isolation, RBAC, and firewalls.</li><li> Support Agile DevOps processes with sprint-based delivery of pipeline and AI-enabled features.</li></ul>
