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    23 results for Desktop Support Specialist in Nj

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    Position Overview:

    You will be the primary point of contact for IT support, assisting in the management and maintenance of hardware, software, network systems, and security protocols. This role requires a proactive approach to problem-solving, the ability to manage multiple priorities, and a strong understanding of Windows operating systems and business applications typically used in accounting firms.


    Provide first- and second-level technical support for all Windows-based systems, including desktops, laptops, and peripherals.

    Troubleshoot and resolve software, hardware, and network issues across various devices and platforms.

    Install, configure, and maintain accounting-related applications (e.g., QuickBooks, Microsoft Excel, and other financial software).

    Support the firm’s internal IT infrastructure, including file servers, email systems, and security protocols.

    Assist in the management of Active Directory (AD), user accounts, group policies, and permissions.

    Perform routine system updates and patch management for all Windows systems and related software.

    Ensure the security and integrity of the firm's systems through regular backups, antivirus updates, and proactive security monitoring.

    Respond promptly to service desk tickets, providing timely and accurate updates to users.

    Provide support for cloud-based applications and virtual environments used by accounting staff.

    Maintain accurate records of system configurations, asset inventory, and IT-related issues.

    Work with vendors to coordinate hardware/software upgrades and repairs.

    Collaborate with other IT staff to ensure smooth IT operations and assist with long-term technology strategy.

    Assist with the onboarding and offboarding of staff, ensuring proper setup of workstations and network access.

    Participate in the implementation of IT projects, such as system upgrades and migrations.


    Skills & Qualifications:

    Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

    Proven experience in IT support or system administration, preferably within an accounting or financial services firm.

    Strong proficiency with Microsoft Windows operating systems (Windows 10, Windows Server 2016/2019) and Microsoft Office Suite.

    Experience with network configuration and troubleshooting (TCP/IP, DNS, DHCP, VPNs, firewalls, etc.).

    Familiarity with Active Directory, Group Policy, and user account management.

    Knowledge of accounting software and applications (QuickBooks, Sage, etc.) is a plus.

    Experience with Microsoft Exchange, Office 365, and cloud-based solutions.

    Strong problem-solving skills and the ability to troubleshoot and resolve issues efficiently.

    Excellent communication skills, with the ability to explain technical concepts to non-technical staff.


    • Minimum of 3 years of experience in a Desktop Support Analyst role or similar
    • Proficiency in Android Development
    • Familiarity with Cisco Technologies
    • Experience with Citrix Technologies
    • Understanding of Computer Hardware
    • Knowledge of Dell Technologies
    • Proficiency in using Active Directory
    • Familiarity with Apple Devices
    • Experience with Backup Technologies
    • Strong understanding of Configuration Management

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    23 results for Desktop Support Specialist in Nj

    Desktop Support Analyst <p><strong>Position Overview:</strong></p><p>You will be the primary point of contact for IT support, assisting in the management and maintenance of hardware, software, network systems, and security protocols. This role requires a proactive approach to problem-solving, the ability to manage multiple priorities, and a strong understanding of Windows operating systems and business applications typically used in accounting firms.</p><p><br></p><p>Provide first- and second-level technical support for all Windows-based systems, including desktops, laptops, and peripherals.</p><p>Troubleshoot and resolve software, hardware, and network issues across various devices and platforms.</p><p>Install, configure, and maintain accounting-related applications (e.g., QuickBooks, Microsoft Excel, and other financial software).</p><p>Support the firm’s internal IT infrastructure, including file servers, email systems, and security protocols.</p><p>Assist in the management of Active Directory (AD), user accounts, group policies, and permissions.</p><p>Perform routine system updates and patch management for all Windows systems and related software.</p><p>Ensure the security and integrity of the firm's systems through regular backups, antivirus updates, and proactive security monitoring.</p><p>Respond promptly to service desk tickets, providing timely and accurate updates to users.</p><p>Provide support for cloud-based applications and virtual environments used by accounting staff.</p><p>Maintain accurate records of system configurations, asset inventory, and IT-related issues.</p><p>Work with vendors to coordinate hardware/software upgrades and repairs.</p><p>Collaborate with other IT staff to ensure smooth IT operations and assist with long-term technology strategy.</p><p>Assist with the onboarding and offboarding of staff, ensuring proper setup of workstations and network access.</p><p>Participate in the implementation of IT projects, such as system upgrades and migrations.</p><p><br></p><p><strong>Skills & Qualifications:</strong></p><p>Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).</p><p>Proven experience in IT support or system administration, preferably within an accounting or financial services firm.</p><p>Strong proficiency with Microsoft Windows operating systems (Windows 10, Windows Server 2016/2019) and Microsoft Office Suite.</p><p>Experience with network configuration and troubleshooting (TCP/IP, DNS, DHCP, VPNs, firewalls, etc.).</p><p>Familiarity with Active Directory, Group Policy, and user account management.</p><p>Knowledge of accounting software and applications (QuickBooks, Sage, etc.) is a plus.</p><p>Experience with Microsoft Exchange, Office 365, and cloud-based solutions.</p><p>Strong problem-solving skills and the ability to troubleshoot and resolve issues efficiently.</p><p>Excellent communication skills, with the ability to explain technical concepts to non-technical staff.</p><p><br></p> Desktop Support Analyst <p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p> Desktop Support Analyst We are seeking a Desktop Support Analyst in the manufacturing industry, based in Neptune City, New Jersey. As a Desktop Support Analyst, you will provide exceptional technical support, including software installation, systems software troubleshooting, and network problems resolution. Additionally, you will play a crucial role in customer service, ensuring that all interactions are detail-oriented and customer-focused. <br><br>Responsibilities:<br>• Offer both local and remote technical support, addressing issues such as password resets, account unlocks, and hardware installations<br>• Handle software application installation, deployment, and configuration tasks for computers, mobile devices, and printers<br>• Manage local computer inventory and maintain secure hardware storage<br>• Provide comprehensive support via walkup, phone, and email<br>• Troubleshoot and resolve issues related to hardware, mobile devices, telecom, systems software, and networks<br>• Deliver technical support for video conferencing tools, WebEx, Teams, Wi-Fi, and Boardroom VIP onsite meeting tech support<br>• Maintain and escalate issues related to Network Printer, Copier, and Security Camera systems to the appropriate vendors<br>• Work on incident management, including monitoring, tracking, and communication throughout the lifecycle of an incident or service request<br>• Ensure compliance with Incident Management processes by reviewing tickets for accuracy and completeness<br>• Lead and/or participate in IT projects aimed at enhancing the quality and efficiency of Service Delivery across the IT technical teams<br>• Serve as the local IT support for other CIS teams (Network Operations, System Operations, etc.) and coordinate customer and support issues to ensure timely distribution of knowledge, productivity, and positive impact on customer satisfaction<br>• Acquire and maintain knowledge of current support policies and methods of support delivery in order to provide technically accurate solutions to customers<br>• Travel to other New Jersey sites for on-site support as required. Desktop Support Analyst We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives. Sales Support Specialist <p>We are seeking a Sales Support Specialist to join our client's team in the Cranbury, New Jersey area. As a Sales Support Specialist, your role will revolve around providing efficient and accurate support to our sales team and liaising with suppliers and brokers. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Ensure accurate and efficient communication with suppliers and brokers via WhatsApp</p><p>• Conduct detailed spreadsheet reporting to ensure all data is up-to-date and accurate</p><p>• Create and manage purchase orders, inputting all relevant data into our spreadsheet system</p><p>• Utilize Excel and WhatsApp systems to perform tasks and maintain records</p><p>• Provide comprehensive support to the sales team, assisting with any inquiries and issues </p><p>• Implement and manage a detailed and effective customer credit processing system</p><p>• Maintain and monitor customer accounts, taking appropriate action when required</p><p>• Ensure the maintenance of accurate customer credit records.</p> IT Field Support Technician We are offering a contract to permanent employment opportunity for an IT Field Support Technician in Woodbridge, New Jersey. As an IT Field Support Technician, you will provide technical assistance at multiple locations, manage hardware and software issues, and ensure the efficient operation of IT systems. <br><br>Responsibilities:<br>• Assist in troubleshooting and resolving issues related to hardware, software, and network systems at various locations.<br>• Oversee regular system maintenance, as well as the installation and updating of software.<br>• Handle problems related to desktops, laptops, and mobile devices, diagnosing and resolving hardware and software issues.<br>• Assist with the setup, configuration, and troubleshooting of networks.<br>• Ensure the correct installation and configuration of printers, scanners, and other peripherals.<br>• Keep accurate documentation of all service requests, their resolutions, and inventory management.<br>• Address all customer requests professionally and promptly.<br>• Work in collaboration with other IT team members to resolve complex issues when needed. IT Support <p>We are looking to bring on board a detail-oriented IT Support individual. The role involves working in the industry, located in Princeton, New Jersey, United States. The role offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently handle all workflow entering the IT Support Team using FreshService</p><p>• Balance work requests from both in-house and remote personnel</p><p>• Supervise team tickets to ensure adherence to support procedures</p><p>• Guarantee timely and efficient response from the Technical Support Analyst team to user requests, in line with Corporate Systems and Websites SLAs</p><p>• Provide periodic reports on performance against SLAs</p><p>• Take the lead on projects implementing IT Best Practices/Policies</p><p>• Coordinate multiple, concurrent projects ensuring completion within the defined scope and timelines</p><p>• Identify and manage risks, reporting and escalating them timely</p><p>• Utilize strong analytical ability to diagnose and troubleshoot hardware/software problems</p><p>• Provide technical leadership and consultation to team members for resolving challenging problems</p><p>• Maintain a high focus on providing excellent customer service.</p> API and Data Integration Specialist <p>We are providing an exciting opportunity for an API and Data Integration Specialist in Morristown, New Jersey, United States. As an API and Data Integration Specialist, you will be managing and optimizing the flow of data between various systems. You will play a key role in designing, developing, maintaining API integrations, and supporting our data strategy project. </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Manage and optimize the flow of data across various platforms such as Microsoft BI, Qlik, Softrip, Salesforce, Zendesk, and Google Analytics.</p><p>• Design, develop, and maintain API integrations to ensure seamless data movement and accurate reporting.</p><p>• Identify and implement ways to enhance existing system interfaces, focusing on improving accessibility for customers and partners.</p><p>• Play a key role in supporting our data strategy project, which includes migrating from Qlik BI to Microsoft BI, integrating new data sources, and enhancing overall reporting capabilities.</p><p>• Collaborate with cross-functional teams to identify integration needs and troubleshoot any issues in data flow or connectivity.</p><p>• Adhere to best practices for data integration, ensuring compliance with security and data governance standards.</p><p>• Monitor and optimize the performance of data integrations for scalability and efficiency.</p><p>• Develop algorithms to transform raw data into actionable information.</p><p>• Build, test, and maintain database pipeline architectures.</p><p>• Collaborate with management to understand company objectives and align data integration strategies accordingly.</p><p>• Develop new data validation methods and data analysis tools in compliance with data governance and security policies.</p><p>• Create documentation and provide technical support for integration solutions.</p><p>• Stay updated on new technologies and tools to improve integration processes and data handling</p> Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices. Systems Administrator <p>Server and Network Management:</p><p>Oversee the installation, configuration, and maintenance of physical and virtual servers, ensuring optimal performance, security, and availability.</p><p>Monitor network infrastructure to ensure stable connectivity, identifying and resolving network-related issues.</p><p>Administer network devices, such as routers, switches, firewalls, and load balancers, to ensure efficient data flow and network security.</p><p>Perform routine backups and disaster recovery procedures to safeguard critical data and systems.</p><p><br></p><p>System Administration:</p><p>Manage user accounts, permissions, and access rights across various systems and applications.</p><p>Configure and maintain operating systems, such as Windows, Linux, or Unix, ensuring proper functionality and security.</p><p>Install and upgrade software applications, patches, and system updates, following best practices.</p><p>Implement and enforce security measures, including firewalls, intrusion detection systems, and antivirus software, to protect systems from unauthorized access and cyber threats.</p><p><br></p><p>Technical Support:</p><p>Respond to and resolve help desk tickets and user inquiries in a timely and professional manner.</p><p>Provide technical assistance and troubleshooting for hardware, software, and network-related issues.</p><p>Collaborate with cross-functional teams to address complex technical problems and identify areas for improvement.</p><p>Create and maintain technical documentation, including system configurations, processes, and procedures.</p><p><br></p><p>System Monitoring and Performance Optimization:</p><p>Monitor system performance, resource utilization, and capacity planning to ensure optimal efficiency and scalability.</p><p>Identify and diagnose system bottlenecks and performance issues, implementing necessary adjustments and optimizations.</p><p>Conduct regular system performance and security audits, analyzing logs and reports to identify potential vulnerabilities and risks.</p><p>Implement and maintain system monitoring tools to proactively detect and resolve issues before they impact users.</p><p><br></p><p>Collaboration and Teamwork:</p><p>Collaborate with IT teams and stakeholders to plan and execute system upgrades, migrations, and integrations.</p><p>Work closely with vendors and service providers to troubleshoot and resolve technical issues.</p><p>Stay updated on emerging technologies, industry trends, and best practices in system administration, sharing knowledge with the team as appropriate.</p><p>Participate in on-call rotations and off-hours maintenance activities as needed.</p><p><br></p><p>Qualifications and Skills:</p><p>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).</p><p>Proven experience as a Systems Administrator or a similar role in a complex IT environment.</p><p>Strong knowledge of server administration, networking concepts, and infrastructure management.</p><p>Proficiency in administering Windows and Linux/Unix operating systems.</p><p>Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is a plus.</p><p>Solid understanding of Active Directory, LDAP, and identity management.</p><p>Certifications such as MCSA, MCSE, CCNA, or similar credentials are advantageous.</p> PC Technician We are offering a long term contract employment opportunity for a dedicated PC Technician to join our team in Saddle Brook, New Jersey. Working within the industrial sector, this role encompasses a variety of tasks associated with maintaining and testing computer hardware and software.<br><br>Responsibilities:<br><br>• Accurately and efficiently process and test various computer hardware including Dell Technologies, IBM, Linux Technologies, and Mac Computers.<br>• Coordinate the requisitioning of necessary parts for various projects.<br>• Assist in the design of valve monitoring devices, contributing to the development and innovation of our products.<br>• Build and set up test equipment and prototype units, ensuring all equipment is operational and well-maintained.<br>• Conduct experiments and record results, contributing to the continuous improvement of our products and services.<br>• Utilize a range of electrical and mechanical lab equipment, such as signal generators and counters.<br>• Adhere to all safety procedures, maintaining a safe and efficient work environment.<br>• Exhibit strong written and verbal skills, professionally interacting with suppliers, customers, and shop floor personnel.<br>• Demonstrate proficiency in reading electrical schematics and technical documentation.<br>• Exhibit experience with oscilloscopes, power supplies, logic analyzers, debuggers, and/or emulation tools.<br>• Apply experience in breadboarding and soldering of printed circuit boards.<br>• Utilize basic PC skills and familiarity with M365 and proprietary software.<br>• Engage in light soldering tasks as necessary. Senior SQL / SSRS Developer <p>Our client is seeking a Senior Programmer to develop product-based solutions to streamline client data and file submissions to facilitate production and access to our world class platforms.</p><p><br></p><p>Applicant will work within an on-demand environment engineering data and files to produce data streams to facilitate automated production, fulfillment, inventory management, compliance reporting, and invoicing. This position has broad impact to multiple departments and critical influence on efficiency, scale, and profitability.</p><p><br></p><p>The Senior Programmer is responsible for all aspects of software solution, workflow development and delivery. Specifically, this role requires designing and developing data-centric Windows-based, web solutions, and solutions that integrate with other systems and devices including barcode scanners, weigh scales, shipping systems, inventory systems, order management, enterprise accounting systems, etc.</p><p><br></p><p><strong>** US Citizen or Permanent Green Card holder only. No Exceptions **</strong></p><p><strong>*** Experience working with Healthcare Data preferred but not required ***</strong></p><p><strong>**** Local candidates only ****</strong></p><p><strong>***** No 3rd parties please -- No C2C *****</strong></p><p><br></p><p><strong><u>Requirements:</u></strong></p><p><br></p><p>· Willingness to learn new approaches and apply their expertise to new challenges</p><p>· Work in a collaborative, team environment</p><p>· Document their work and maintain time sheets</p><p>· Define project objectives and ensure they are met</p><p>· Assist Solutions Architect and Technical Account Managers with project development, testing, and commissioning of automated systems</p><p>· Work directly with Solution Architects and Technical Account Managers to design appropriate software deliverables</p><p>· Writing, modifying, and maintaining source code for numerous internal & project-specific applications, including graphical user interfaces, server / client solutions, database queries & stored procedures, and web-based services.</p><p>· Develop solutions that fully utilize Microsoft SQL Server for data storage</p><p>· Develop integrations using Microsoft SQL Server integration Services (SSIS)</p><p>· Develop and configure interfaces with third-party software tools and utilities</p><p>· Participate in system and integration testing</p><p>· Configure and deploy software applications and systems</p><p>· Train end users on job-specific usage of deployed software solutions, and train system owners on proper maintenance and support of software solutions</p><p>· Support, maintain, and enhance deployed software solutions</p><p>· Mentor staff-level engineers in areas of expertise</p><p><br></p><p><br></p><p><br></p><p><br></p> Application Support (Mainframe) <p><strong>Responsibilities:</strong></p><ul><li>Maintain and administer IPIS mainframe legacy systems</li><li>Support data extraction from mainframe applications (ADABAS, COBOL, JCL, TSO, IBM utilities, etc.)</li><li>Transfer mainframe data to Windows servers via UC4 file transfer</li><li>Load data into CRM/Dynamics 365 from SQL servers</li><li>Troubleshoot system issues and support new system transition</li><li>Participate in system analysis, design, and requirement sessions</li></ul><p><strong> </strong></p> IT Service Manager <p>We are seeking an IT Service Manager to join our team. This role is crucial in ensuring efficient IT service delivery across all infrastructure operations. The role is based in Bridgewater, New Jersey, and offers a contract to permanent employment opportunity. The successful candidate will demonstrate leadership in incident and escalation management and uphold high standards of support. </p><p><br></p><p>The IT Service & Infrastructure Operations Delivery Manager is responsible for ensuring seamless IT service delivery across all infrastructure operations, providing leadership in incident and escalation management, and upholding high standards of support. This role oversees end-to-end support processes, monitors key performance indicators, and collaborates with cross-functional teams to drive continuous improvement in IT service delivery. The Manager will play a critical role in resolving escalations, enhancing operational efficiencies, and ensuring a robust, reliable IT infrastructure to support business needs.</p><p><br></p><p><br></p> Assistant Property Manager <p>We are offering an exciting opportunity for an Assistant Property Manager to join our client's team in the Basking Ridge, New Jersey area. As an integral part of our Real Estate and Property industry team, you will be tasked with aiding in the management of property operations, ensuring tenant satisfaction, and maintaining financial performance. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the Senior Asset Manager in managing property operations, including tenant relations, maintenance, and financial performance.</li><li>Respond promptly to tenant inquiries and requests in a professional manner.</li><li>Oversee property maintenance and repairs to ensure high standards are met.</li><li>Conduct regular property inspections and address issues as needed.</li><li>Assist in preparing annual budgets, financial reports, and variance analyses.</li><li>Maintain accurate records of property-related expenses and income.</li><li>Support leasing team with tenant move-ins, move-outs, and lease compliance.</li><li>Assist in developing and implementing property management policies and procedures.</li><li>Ensure compliance with all relevant property management regulations.</li><li>Provide administrative support, including scheduling meetings, preparing correspondence, and maintaining property files.</li></ul><p><br></p> Coordinator <p>We are seeking a highly organized and detail-oriented professional to join our team in an administrative and customer support role. This position involves managing operational and customer service tasks aimed at ensuring smooth service delivery and excellent customer experience.</p><p><br></p><ul><li>Manage and prioritize incoming tickets in the company's system.</li><li>Work with the helpdesk team to resolve service issues promptly.</li><li>Record and track costs and expenses in the ERP system.</li><li>Process customer invoices for services and installations.</li><li>Prepare and manage warranty claims and approvals.</li><li>Create and send accurate customer quotes quickly.</li><li>Schedule technicians and external providers for repairs and installations.</li><li>Coordinate project details with internal teams and external partners.</li><li>Handle customer inquiries, complaints, and service requests.</li><li>Manage installations and roll-out projects for assigned clients.</li><li>Help develop customized service solutions for customers.</li><li>Monitor the quality of work from technicians and providers.</li><li>Organize training for technical employees and customers.</li><li>Issue invoices for completed customer services.</li></ul> Senior Security Analyst <p><strong>Sr. Security Analyst:</strong></p><p>The Senior Security Analyst role is a vital position within our organization's cybersecurity team. This role is responsible for safeguarding our digital assets and ensuring the confidentiality, integrity, and availability of our information systems. The Senior Security Analyst will play a key role in identifying, analyzing, and responding to security incidents, as well as implementing security measures to prevent future incidents. The ideal candidate will possess a strong understanding of security principles, technologies, and best practices, as well as excellent analytical and problem-solving skills. This position requires a proactive and detail-oriented individual who can work independently and as part of a team. The Senior Security Analyst will collaborate with various departments to promote a security-aware culture and ensure compliance with security policies and standards. The successful candidate will have opportunities for professional growth and development and will contribute to the overall success of our organization's security program. Our security team is dedicated to remaining at the forefront of cutting-edge advancements and technologies to ensure maximum protection from modern security threats.</p><p><strong>Essential Functions </strong></p><p>Monitor, analyze, and respond to security incidents and alerts from EDR, ITDR, SIEM, and cloud security platforms.</p><p>Configure and manage security solutions, including Zscaler, CrowdStrike, Defender, and Proofpoint.</p><p>Support firewall and network security operations with Palo Alto and Cisco firewalls.</p><p>Lead security investigations, conduct root cause analysis, and document incident response actions.</p><p>Provide threat intelligence and recommend proactive security measures to mitigate risk.</p><p>Implement and maintain cloud security controls in Azure and GCP.</p><p>Optimize Zscaler cloud security solutions for web and network protection.</p><p>Configure email security solutions (Proofpoint) to prevent phishing and email-based attacks.</p><p>Administer MFA solution to enhance authentication security with tools such as Okta and Microsoft Authenticator.</p><p>Ensure Active Directory (AD) and IAM policies align with best practices.</p><p>Support identity governance, access reviews, and privileged access management (PAM).</p><p>Implement data classification policies and enforce data protection controls.</p><p>Conduct security assessments and ensure compliance with industry standards (PCI, NIST, CIS).</p><p><br></p><p><strong>Additional Functions </strong></p><p>Maintain and fine-tune security configurations across various security platforms.</p><p>Identify security gaps and recommend security enhancements and process improvements.</p><p>Develop playbooks and automation scripts to enhance security operations efficiency.</p><p>Conduct vulnerability assessments and penetration testing to identify security weaknesses in systems and applications.</p><p>Develop and implement security policies, procedures, and standards to ensure compliance with industry’s best practices and regulatory requirements.</p><p>Investigate security breaches and other security incidents to determine the root cause and implement corrective actions.</p><p>Provide security awareness training to employees to promote a security-conscious culture.</p><p>Stay up-to-date on the latest security threats and vulnerabilities and recommend appropriate security measures.</p><p><br></p> Customer Service Representative <p>We are seeking a Customer Service Representative for a long-term contract opportunity in Somerset, NJ. In this role, you will act as the primary point of contact for our customers, ensuring their needs are met with professionalism and efficiency. You will support key business functions, including order management, customer communication, and system updates, while contributing to a high standard of customer satisfaction.</p><p><br></p><p><strong><u>Core Responsibilities:</u></strong></p><ul><li>Process and manage customer orders, ensuring accuracy and timeliness.</li><li>Communicate and coordinate with internal teams and customers to resolve issues and maintain strong working relationships.</li><li>Update and track order statuses, inventory levels, and delivery schedules.</li><li>Address customer inquiries professionally through email, phone, or other communication channels.</li><li>Maintain accurate customer records and update systems with relevant information.</li><li>Support team projects, identify process improvements, and contribute to operational efficiency.</li></ul> Property Sr. Controller <p>Our client is a leader in the industrial real estate sector, managing a growing portfolio of properties with precision and excellence. We're seeking a highly skilled <strong>Senior Property Controller</strong> to lead the Property Accounting Group, shaping its growth and driving financial excellence across their asset portfolio. As the Senior Controller, you will play a pivotal role in overseeing the financial management of their properties. This position is perfect for a seasoned property accounting professional, ideally with a background in public accounting and experience in large commercial or industrial real estate firms. You will lead a dedicated team, manage the financial lifecycle of assets, and establish policies and procedures to ensure operational excellence as we expand.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Yardi Administration: Oversee the Yardi platform, including entity creation, workflow maintenance, and ensuring system efficiency.</li><li>Team Leadership: Manage a team of 5, fostering a culture of collaboration and growth.</li><li>Month-End Close: Establish and oversee a robust month-end close process, including bank reconciliations, accruals, and supporting balance sheet accounts. Investigate and resolve account activity discrepancies.</li><li>Reporting: Compile comprehensive monthly reporting packages and other required reports.</li><li>Transaction Oversight: Assist in recording property-related transactions, including acquisitions, sales, and refinancing.</li><li>Due Diligence: Support due diligence efforts for acquisitions, dispositions, and other strategic projects.</li><li>Process Improvement: Lead initiatives to enhance internal controls and operational efficiencies, supporting the company's growth strategy.</li><li>Budgeting & Forecasting: Assist with annual budgets, CAM reconciliations, and financial forecasting.</li><li>Collaboration: Partner with the fund accounting team to address and resolve consolidation issues.</li></ul><p><strong>Why Join The Team?</strong></p><ul><li>Be part of a fast-growing company at the forefront of the industrial real estate sector.</li><li>Lead and develop a high-performing team in a dynamic and collaborative environment.</li><li>Contribute to exciting projects and initiatives that directly impact our growth and success.</li></ul><p><br></p><p>If you’re a motivated accounting professional with a passion for real estate and a desire to lead, apply today!</p><p><br></p><p><br></p> Payroll Manager <p><strong>Payroll Manager – Union Payroll | Growing & Employee-Friendly Company | Bergen County, NJ</strong></p><p><br></p><p>Are you a detail-oriented Payroll Manager with experience in Union payroll processing and prevailing wage compliance? Do you thrive in a collaborative environment where your expertise makes a direct impact? Join our growing, employee-friendly company in Bergen County, where we prioritize efficiency, compliance, and a positive workplace culture!</p><p><br></p><p><strong>About the Role:</strong></p><p>We are seeking a Payroll Manager to oversee back-office HR administrative tasks and payroll processing in collaboration with our dedicated PEO team. This role requires a tech-savvy professional with excellent analytical, communication, and problem-solving skills to ensure seamless payroll operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process semi-monthly and weekly Union payroll (prevailing wage) using Insperity and handle monthly Union reporting.</li><li>Prepare, review, and submit certified payroll reports to ensure prevailing wage law compliance and support audit defense when needed.</li><li>Maintain accurate payroll records (wage rates, hours worked, deductions, and fringe benefits).</li><li>Ensure timely and accurate certified payroll submissions to minimize compliance risks.</li><li>Collaborate with the VP of Finance to reconcile payroll discrepancies and assist in financial audits.</li><li>Stay current with wage law updates and reporting requirements to maintain compliance.</li><li>Coordinate benefits open enrollment annually with our PEO.</li><li>Oversee new hire onboarding and terminations.</li><li>Identify and suggest process improvements to enhance payroll and HR efficiency.</li></ul> IT Director (Hands-On) <p>We are in search of an IT Director to join our team, located in Upper Bergen County, New Jersey. This role involves overseeing and managing IT-related initiatives, ensuring alignment with our strategic objectives. As an IT Director, you will be working closely with various departments to develop and implement technology solutions that are cost-effective and enhance business performance. </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Design and implement secure IT solutions to meet business requirements</p><p>• Oversee the management and implementation of <strong>Business Central, Power BI, Azure</strong>, and other cloud-based solutions</p><p>• Develop IT strategies that are in alignment with business goals and objectives</p><p>• Lead strategic planning initiatives to improve technological capabilities</p><p>• Manage and lead <strong>IT Projects</strong> from initiation to completion, ensuring they are delivered on time and align with business needs</p><p>• Develop and maintain security standards, policies, and best practices across multiple platforms</p><p>• Drive digital transformation efforts to improve operational efficiency</p><p>• Oversee budgeting, resource allocation, and cost optimization for IT projects</p><p>• Manage the IT team, external vendors, and consultants to achieve project goals</p><p>• Ensure robust security and risk management frameworks are in place</p> ERP Integration Manager We are in search of an ERP Integration Manager to join our team in the higher education industry. The position is based in Newark, New Jersey and offers a contract to permanent employment opportunity. As an ERP Integration Manager, you will play a crucial role in our digital transformation journey, particularly in the replacement of our Enterprise Resource Platform (ERP) system. You will be responsible for managing the entire ERP program, from selection to implementation, and ensuring post-deployment support. <br><br>Responsibilities: <br><br>• Manage the entire lifecycle of the ERP program, including selection, design, implementation, and post-deployment support<br>• Establish and maintain relationships with system implementers and product vendors<br>• Provide advice to business stakeholders on configuration decisions to ensure a secure, sustainable, functional, and scalable solution<br>• Monitor the progress of the ERP program to ensure it aligns with the plan and budget<br>• Establish a status reporting framework to keep stakeholders informed of the program's progress<br>• Coordinate program activities across multiple departments and stakeholders, ensuring alignment with institutional priorities<br>• Identify and prioritize program requirements that meet the needs of the institution in collaboration with all stakeholder groups<br>• Guide and support program team members to ensure they understand the program's goals and objectives<br>• Ensure the program is completed on time, within budget, and to the satisfaction of stakeholders while adhering to institutional regulations and compliance requirements<br>• Resolve issues and escalate items that require executive attention in a timely manner<br>• Maintain appropriate documentation for program activity tracking and reporting<br>• Ensure the ERP solution is well documented, tested, and all necessary parties are trained appropriately<br>• Assess the impact of decisions on other systems and processes to ensure alignment<br>• Manage and mentor resources Head of Cyber Security We are seeking a Head of Cyber Security to join our team in Morristown, New Jersey. This role involves leading and guiding crucial programs, providing leadership to our IT Infrastructure and Security teams, and integrating cybersecurity into our overall business strategy. You will represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders.<br><br>Responsibilities:<br><br>• Lead and guide critical programs in collaboration with Engineering teams and Cyber Security organization.<br>• Oversee all aspects of cybersecurity operations as a high-level leader of the IT Infrastructure and Security teams.<br>• Integrate cybersecurity measures into the overall business strategy in collaboration with other business leaders.<br>• Represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders.<br>• Report regularly on the overall performance and status of the cybersecurity department.<br>• Maintain a strong knowledge of running programs with cross-functional teams, including internal and external stakeholders.<br>• Demonstrate excellent communication and leadership skills.<br>• Understand 'security by design' principles and architecture level security concepts.<br>• Stay updated on current and emerging security threats and techniques for exploiting security vulnerabilities.<br>• Have a working knowledge of Cybersecurity frameworks such as ISA/IEC 62243, NIST 800-53, NIST RMF, etc.<br>• Understand development methods and methodologies such as Agile, SAFe, SCRUM, etc.<br>• Understand DevSecOps.<br>• Conduct secure product reviews leveraging both automated and manual activities.